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problem

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Topic URL: http://www.neurosaudio.com/community/forum/topic.asp?TOPIC_ID=6036
Printed on: 03/24/2006

Topic:


Topic author: gloria4ever(at)juno.com
Subject: problem
Posted on: 04/26/2005 12:47:20 AM
Message:

hi my neuros is going uhhhhhhh while playing songs, it could be because it fell ones or twice, do you guys believe that the hardrive is the problem or what? also do we always have to carry the mp3 player pack back (20 GB) to listen to the music or can we listen to some with only th 128? if not then what is the point of being able to seprating them?
thank you in advance for trying to help me in my issues.
Dolores

Replies:


Reply author: Don
Replied on: 04/26/2005 07:16:16 AM
Message:

quote:
Originally posted by gloria4ever(at)juno.com

also do we always have to carry the mp3 player pack back (20 GB) to listen to the music or can we listen to some with only th 128? if not then what is the point of being able to seprating them?



You can play without the hard drive, but it DOES need a battery. That is in a different, smaller, backpack.


-Don


Reply author: loup
Replied on: 04/26/2005 10:18:14 AM
Message:

quote:
Originally posted by gloria4ever(at)juno.com

hi my neuros is going uhhhhhhh while playing songs, it could be because it fell ones or twice, do you guys believe that the hardrive is the problem or what? also do we always have to carry the mp3 player pack back (20 GB) to listen to the music or can we listen to some with only th 128? if not then what is the point of being able to seprating them?
thank you in advance for trying to help me in my issues.
Dolores



Is it the neuros itself that is making the noise or is it coming from the headphones? if it's from the neuros itself then it probably is the harddrive, if it's coming through the headphones there is most likely some other culprit.

I know I personally have dropped my neuros a couple of times without having any problems, but I did have it in the holder when I dropped it and dropped it onto a carpeted floor.


Reply author: kborn(at)neurosaudio.com
Replied on: 04/26/2005 1:03:30 PM
Message:

It could be the drops, we do a hard drive test and a fair amount of returned units came up "excessive shock" as the test result. It could just be getting some errors too, though. So as a last resort, I'm a big one on reformatting your Neuros and reloading all your music just to make sure it's not a database glitch.

Kathryn

Neuros Support


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