PSP 2.7 problem?
Printed from: Neuros Forums
Topic URL: http://www.neurosaudio.com/community/forum/topic.asp?TOPIC_ID=7192
Printed on: 01/04/2007
Topic:
Topic author: teac(at)telus.net
Subject: PSP 2.7 problem? I've just upgraded to SONY's new PSP version 2.7 and now video recorded on the Neuros Mpeg Recorder 2 will NOT play. Is it just me, or is anyone else having this problem? The PSP shows the thumbnail put when I try to play it states "this video cannot be displayed".
Replies:
Posted on: 04/26/2006 2:01:06 PM
Message:
2.7 WILL play "other" mp4 files downloaded from the net ... but not Neuros recorded files. Version 2.6 played them perfectly.
Also, the above mentioned video WILL play perfectly on my computer quicktime player -- but not in the PSP.
Anyone else with this problem? Any thoughts?
Cheers
tc
Reply author: Ex-Navy
Replied on: 04/26/2006 3:52:23 PM
Message:
Will any MPEG4 video from another source play on your PSP??
Sounds like a Sony firmware problem
quote:
Originally posted by teac(at)telus.net
I've just upgraded to SONY's new PSP version 2.7 and now video recorded on the Neuros Mpeg Recorder 2 will NOT play. Is it just me, or is anyone else having this problem? The PSP shows the thumbnail put when I try to play it states "this video cannot be displayed".
2.7 WILL play "other" mp4 files downloaded from the net ... but not Neuros recorded files. Version 2.6 played them perfectly.
Also, the above mentioned video WILL play perfectly on my computer quicktime player -- but not in the PSP.
Anyone else with this problem? Any thoughts?
Cheers
tc
Ex-Navy
Reply author: SGS
Replied on: 04/26/2006 4:01:44 PM
Message:
I have had the same problem. Since upgrading to firmware 2.7 no file recorded with Neuros recorder will play. Other files, such as AVC files made using Image Converter 2 Plus still work fine. It must be a conflict with the new firmware, I wonder if Neuros can upgrade the firmware of the recorder to make its recordings work with firmware 2.7?
Reply author: teac(at)telus.net
Replied on: 04/26/2006 4:33:13 PM
Message:
I've confirmed again that Neuros Recorder 2 will NOT WORK under psp firmware 2.7. I've even tried formatting sticks with the new firmware -- re-recording video off air -- re-inserting the stick and still no go.
Warning -- once upgrading to 2.7 it appears it is impossible to go back to 2.6 -- at least at this time.
Other mpeg 4 files play fine under 2.7 -- but not Neuros.
fyi
tc
Reply author: I Was Teenage Hand Model
Replied on: 04/26/2006 4:49:28 PM
Message:
We've been alerted to the problem and we will be looking into solutions. For now, we are sorry for the set back.
While we are looking into the problem, you will want to hold off on upgrading your PSP units.
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 04/27/2006 12:52:23 AM
Message:
I am also having the same issue, does anyone know how to go back to PSP version 2.6 or are we all screwed until Neuros fixes this problem. All other MPEG-4 files seem to be working fine. I use PSP Video9 to convert DVDs to MPEG-4 files to play on my PSP and they are still working just fine. Neuros needs to fix this issue as it seems that only the Neuros Recorder II is having an issue with Sony's version 2.7. Can anyone at Neuros give a time table for when we can expect this issue to be resolved.
Thanks
Reply author: Ex-Navy
Replied on: 04/27/2006 06:34:04 AM
Message:
This software at this link works for downgrading your PSP:
http://www.pspdowngrading.com/
quote:
Originally posted by jeffr_townsend(at)hotmail.com
I am also having the same issue, does anyone know how to go back to PSP version 2.6 or are we all screwed until Neuros fixes this problem. All other MPEG-4 files seem to be working fine. I use PSP Video9 to convert DVDs to MPEG-4 files to play on my PSP and they are still working just fine. Neuros needs to fix this issue as it seems that only the Neuros Recorder II is having an issue with Sony's version 2.7. Can anyone at Neuros give a time table for when we can expect this issue to be resolved.
Thanks
Ex-Navy
Reply author: akts(at)sbcglobal.net
Replied on: 04/27/2006 09:20:31 AM
Message:
I saw this after upgrading to the 2.7 I did it solely for the flash capabilites... Now I am pissed as I use the Nueros for my shows.. and as stated only the mpeg4 files from neuros do not play... it is weird.. other mpeg files play fine.. man I am pissed... stupid sony..
Waiting on the folks from neuros for a solution..
on the other hand it would be very messed up if this was a way for sony to make you buy their soon to be released mpeg4/avc recorder they will be selling..
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 04/27/2006 09:54:44 AM
Message:
I spoke to Neuros Tech Support and they said that fixing this issue with PSP version 2.7 is the highest priority in the company right now. While the gentlemen could not give me a time table for this fix, he assured me that Neuros will have a fix for this problem and that users will not need to figure out how to downgrade to PSP version 2.6. I also spoke to Sony Tech Support this morning and they said there is no way to downgrade to a previous version.
Reply author: Ex-Navy
Replied on: 04/27/2006 10:37:16 AM
Message:
The folks at Neuros are excellent at what they do, they'll get it
fixed.
Anyone know if the PSPlayerMT still works using firmware 2.7??
quote:
Originally posted by jeffr_townsend(at)hotmail.com
I spoke to Neuros Tech Support and they said that fixing this issue with PSP version 2.7 is the highest priority in the company right now. While the gentlemen could not give me a time table for this fix, he assured me that Neuros will have a fix for this problem and that users will not need to figure out how to downgrade to PSP version 2.6. I also spoke to Sony Tech Support this morning and they said there is no way to downgrade to a previous version.
Ex-Navy
Reply author: akts(at)sbcglobal.net
Replied on: 04/27/2006 11:02:48 AM
Message:
The folks here at Neuros have ALWAYS been great, This is not their fault.. it is to me SONY. With their dedication to movie studios.. I would not be surprised if IT WAS on purpose. They would have to know of Neuros's recorder, and their dedication to OUR rights to content. Plus UMD movie sales are in the tank.. I dont know I am too much of a conspiracist. Hopefully they get this resolved.
I love my little recorder..
Damn SOny. I will NEVER UPGRADE AGAIN!
-AcTs
Reply author: Ex-Navy
Replied on: 04/27/2006 6:03:58 PM
Message:
I think you are right AcTs!!!
Sony has been developing their own solution to video recording.
The folks at Neuros will figure it out. It is a Sony problem.
Ex-Navy
Reply author: eorpach
Replied on: 04/27/2006 8:42:03 PM
Message:
Hi all,
As an Irish owner of both a Japanese purchased PSP and a Neuros II Recorder bought in Germany, I would like to add my voice to the growing number of frustrated people now unable to play Neuros files on my PSP. I too downloaded the latest 2.7 version of the PSP Firmware and was completely unaware of the conflict with Neuros videos until my PSP refused to play ones which were playing just fine yesterday. 
I appeal to Neuros to resolve this issue as soon as possible!
Regards,
eorpach
Dublin, Ireland.
PS If Neuros could also find a solution to the high pitched whining sound the Neuros II Recorder adds to the background audio of videos it encodes into MPEG4, that would be great!!! 
Reply author: teac(at)telus.net
Replied on: 04/28/2006 12:34:44 AM
Message:
What bothers me, is the fact I've recored many many movies off air, edited out the commercials, archived them onto DVDs as data files -- stored them on dvd-r disks so that some day I could someday simply transfer the mp4 files over to the psp and watch them on a flight or long road trip etc.
Now, it appears, all those saved movies (already commercial free) will no longer play on version 2.7 -- EVEN IF NEUROS fixes the problem now confronting us, All the OLD files saved -- will also be unplayable unless SONY modifies firmware 2.7. Which I doubt will ever happen.
I might as well throw out all those movies I've edited and saved in mp4 format and stored on disk.
What a bummer!
tc
Reply author: geWAPpnet
Replied on: 04/28/2006 02:20:34 AM
Message:
quote:
Originally posted by akts(at)sbcglobal.net
The folks here at Neuros have ALWAYS been great, This is not their fault.. it is to me SONY.
Maybe they are great, but NEUROS should have included support for AVC long ago. AVC is THE standard video format for the PSP. The quality is better and the files are way smaller. All freely available videos by Sony are in AVC and the official Sony PC application for the PSP (http://www.sonymediasoftware.com/Products/ShowProduct.asp?PID=995) supports AVC only. Had Neuros build in support for AVC right from the beginning we wouldn't have this fatal desaster now.
Reply author: Jeff123
Replied on: 04/28/2006 5:57:39 PM
Message:
I am so irritated by all this. It makes my recorder absolutely worthless for my purposes and makes my psp only good for games. I am so not happy.
Reply author: kgriff125(at)aim.com
Replied on: 04/29/2006 6:50:21 PM
Message:
i really want to buy this and now i cant cuz i hav 2.7 ... im really pisse.d
kgriff
Reply author: kgriff125(at)aim.com
Replied on: 04/29/2006 6:52:42 PM
Message:
can anyone do anything about it
kgriff
Reply author: Jeff123
Replied on: 04/30/2006 10:36:26 AM
Message:
Just spent several hours talking to Sony customer service. They seem to have no idea about this inability to play mpeg4 files. They said they should play. Unfortunately (and this is totally insane), they have no way to contact the firmware people and get the real info on what is going on. I would encourage everyone to complain to Sony to get some info from them.
Reply author: geWAPpnet
Replied on: 04/30/2006 10:45:18 AM
Message:
quote:
Originally posted by Jeff123
Just spent several hours talking to Sony customer service. They seem to have no idea about this inability to play mpeg4 files. They said they should play. Unfortunately (and this is totally insane), they have no way to contact the firmware people and get the real info on what is going on. I would encourage everyone to complain to Sony to get some info from them.
Sony will not release a new version 2.8 just for NEUROS customers. It's now up to NEUROS to release an update of Recorder 2 asap! Obviously the produced MP4's are in some aspect not standard conform and NEUROS should fix this (or - better - build in AVC-support to be on the safe side).
Reply author: Jeff123
Replied on: 04/30/2006 10:54:55 AM
Message:
I doubt Sony will fix the problem but we may gain useful information on how the firmware has changed and how to fix the problem.
Reply author: kgriff125(at)aim.com
Replied on: 04/30/2006 11:30:52 AM
Message:
i heard you can't use a 2gb sony high speed memory stick pro duo as well as the 2.7 firmware
kgriff
Reply author: akts(at)sbcglobal.net
Replied on: 05/01/2006 12:38:04 PM
Message:
In regards to the wish that h.264 should have been incorporated into this.. does this unit even have the capability to encode to that format with just a firmware upgrade? this is a question theat I think the Neuros team would need to answer.
Any answer guys?
Reply author: Jeff123
Replied on: 05/02/2006 12:28:28 PM
Message:
Anyone have any idea why these mpeg4's won't play?
Reply author: Just Chris
Replied on: 05/02/2006 12:55:06 PM
Message:
As everyone knows by know firmware 2.7 and the Neuros recorders are not compatible. I bought my recorder the first week they were released ECLUSIVILY to use for my PSP (loved it by the way) and now the recorder is obsolete. This is unacceptable. I also bought an on-the-go USB hard drive to store all of the recorded material and now that is an expensive paperweight as well!! So all in all I am out about $300 dollars, not to mention all the time I spent setting up my recordings. I am not sure whom I am upset with Sony, Nueros or my self for upgrading; I just know that I am very disappointed and angry with someone. I am now thinking of buying a second PSP with <2.6 firmware and never upgrading it but that would cost my another $200!! Neuros, you have a fine product here and I do hope someone will come up with a solution to this dilemma as soon as possible.
-Chris
Reply author: bluedaze
Replied on: 05/02/2006 4:54:09 PM
Message:
I am also affected by this issue. What a hose. SERENITY NOW!!
Reply author: kgriff125(at)aim.com
Replied on: 05/02/2006 5:42:58 PM
Message:
the one post said that they are working on it...but they can just be lying; this looks really stellar and i want to get one but unless they solve this problem then im out of luck
kgriff
Reply author: clint
Replied on: 05/02/2006 9:19:41 PM
Message:
I updated my psp last Friday...... I used to use my Neuros mpeg recorder II every day. Now it is aquiring a fine layer of dust that will continue to grow thicker with it's misuse. You know that I bought a 4gb microdrive just for converting video for my PSP.
The thing that inspired my to buy my MPEG4 recorder 2, was it's advertized ability to record video for playback on the PSP.
Well, it doesn't do that anymore.
It's not neuros fault as this is Sony's way of drumming up more sales of it's confersion softwars, and of their proprietary soon-to-be-released mpeg4 recorder.
It is however, neuros responsibility to have released a counter update to fix the problem by now.
Yes, it is getting more dusty by the day.
clint
clint l conrad
Reply author: North
Replied on: 05/02/2006 11:43:00 PM
Message:
MP4 file constructor for SONY PSP have been redefind after FW V2.7
Good news was our R2 engineers have solution now for the latest SONY PSP V2.7!!
But...
Before release the next version R2 FW,We need some test for stability.
North
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/03/2006 01:14:36 AM
Message:
North
How do you know this, do you work for neuros or did someone there tell you. When can we expect the firmware upgrade?
Reply author: North
Replied on: 05/03/2006 01:47:23 AM
Message:
I'm not neuros employee,
several companies support neuros R2 develop,we are one of them.
a new firmware need some standard test b4 release.
for example,R2 support iPod/nintendo/PDA(tcpmp)....not only PSP
North
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/03/2006 02:19:52 AM
Message:
north
any idea how soon that may be, this week, next week, when?
Thanks
Reply author: North
Replied on: 05/03/2006 02:40:42 AM
Message:
a complete standard test procedure about 7 days
maybe we can focus on mp4 application(the part we modify),that can decrease the period of test(3-5 days)!
North
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/03/2006 03:18:00 AM
Message:
north,
Thanks for the update, it would have been nice if someone from Neuros would have actually conveyed this information to its customers.
later
jeff
Reply author: Ex-Navy
Replied on: 05/03/2006 09:22:17 AM
Message:
The staff at Neuros are doing an excellent job!
Like North pointed out, there has not been any official testing done on this "fix" before a release of new firmware. If I was Neuros, I would not be commenting on any software fixes prior to testing it and confirming it first.
Anyone can log in as a user and say they work for Neuros third party
applications development company that has a fix.
They (Neuros) have made comments in this forum saying it was their
number one priority to solve this problem. I am sure they will
upgrade their firmware. Be patient.
quote:
Originally posted by jeffr_townsend(at)hotmail.com
north,
Thanks for the update, it would have been nice if someone from Neuros would have actually conveyed this information to its customers.
later
jeff
Ex-Navy
Reply author: akts(at)sbcglobal.net
Replied on: 05/03/2006 10:51:48 AM
Message:
I just got the email warning about the firmware from neuros.. at least they are trying to help us out..by sending some form of warning to those who may have not upgraded yet.. too late for me as I am one of the people who came on here after doing the stupid upgrade. Still thanks.
The news of a possible fix is great and I for one anxiously await..
I can live a little longer as I can still view the vids on my tiny ipod screen.. I miss watching my tv shows and now the playoffs on my large psp screen.. sigh.. hook us up! 
I notice alot of us bitch more than help at times.. myself included.. but the neorus team takes all of our crap and still hands out great customer support.
Reply author: JoeBorn
Replied on: 05/03/2006 2:50:45 PM
Message:
We've encouraged engineering to communicate directly with users (as noted we couldn't prevent it even if we wanted). Discussion here may not be official, but hopefully it's still helpful nonetheless. If you want to try out the new firmware and help with testing, send my an email (jborn at neurostechnology dot com)
quote:
Originally posted by jeffr_townsend(at)hotmail.com
north,
Thanks for the update, it would have been nice if someone from Neuros would have actually conveyed this information to its customers.
later
jeff
jborn (at) neurosaudio.com
Reply author: JoeBorn
Replied on: 05/03/2006 2:55:56 PM
Message:
h.264 encoding is probably not possible with this hardware, we are looking at it though
quote:
Originally posted by akts(at)sbcglobal.net
In regards to the wish that h.264 should have been incorporated into this.. does this unit even have the capability to encode to that format with just a firmware upgrade? this is a question theat I think the Neuros team would need to answer.
Any answer guys?
jborn (at) neurosaudio.com
Reply author: Mortal_Elf
Replied on: 05/04/2006 01:17:06 AM
Message:
I'd like to suggest a conversion application, for those customers with existing videos that they wish to continue viewing on their updated PSP (like teac, above). Hopefully, such an application wouldn't require anything as time-consuming and quality-degrading as re-encoding the video files (since other mp4 files apparently still work, I would hope re-encoding is not necessary).
Trying to be helpful.
/Mortal_Elf/
Reply author: Electron_Matrix
Replied on: 05/04/2006 08:24:47 AM
Message:
quote:
Originally posted by Mortal_Elf
I'd like to suggest a conversion application, for those customers with existing videos that they wish to continue viewing on their updated PSP (like teac, above). Hopefully, such an application wouldn't require anything as time-consuming and quality-degrading as re-encoding the video files (since other mp4 files apparently still work, I would hope re-encoding is not necessary).
Trying to be helpful.
/Mortal_Elf/
I just hope it doesn't end up being some hurriedly written Windows XP, .Net Framework only application. The only thing worse than having no solution at all to a problem is being offered a solution you can't use.
Reply author: FJ
Replied on: 05/04/2006 09:27:24 AM
Message:
We are actually testing a few conversion tools. Your suggestions are more than welcome. Our goal is to find a simple and efficient way to get it done. Based on our tests so far, quite a few free softwares are as good (if not better at times) as their commercial counterparts. I am testing the Core Codec (the makers of TCPMP aka Betaplayer) open source VEMoDe tool and it is very nice. Fast, it offers many different conversion formats (including one for the PSP of course) and is very easy to use. If you want to test it go to http://corecodec.org/projects/vemode/
Let us know what you think. Again, other suggestions are welcome.
FJ
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/04/2006 09:40:44 AM
Message:
quote:
Originally posted by FJ
We are actually testing a few conversion tools. Your suggestions are more than welcome. Our goal is to find a simple and efficient way to get it done. Based on our tests so far, quite a few free softwares are as good (if not better at times) as their commercial counterparts. I am testing the Core Codec (the makers of TCPMP aka Betaplayer) open source VEMoDe tool and it is very nice. Fast, it offers many different conversion formats (including one for the PSP of course) and is very easy to use. If you want to test it go to http://corecodec.org/projects/vemode/
Let us know what you think. Again, other suggestions are welcome.
FJ
Wait so now I am confused. Is neuros going to come up with a firmware update for the PSP problem or are we going to have to use conversion software in order to play our files on the PSP. I am not a computer expert, I only bought this device to record my Cubs games and I am wondering if I will be able to use the Recorder II as I did before or am I now going to have to do something different with conversion software.
Thanks
Jeff
Reply author: FJ
Replied on: 05/04/2006 09:54:00 AM
Message:
Yes. We are testing a firmware upgrade for the Recorder as we speak. With this new firmware files created by the Recorder 2 will play directly on the PSP without any conversion step: Record, put the memory stick in your PSP and enjoy the show. But we also want to come up with a solution for users who have or will update their PSP to v2.7 and still want to watch videos recorded until now. These files will most likely have to be converted.
FJ
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/04/2006 10:02:29 AM
Message:
quote:
Originally posted by FJ
Yes. We are testing a firmware upgrade for the Recorder as we speak. With this new firmware files created by the Recorder 2 will play directly on the PSP without any conversion step: Record, put the memory stick in your PSP and enjoy the show. But we also want to come up with a solution for users who have or will update their PSP to v2.7 and still want to watch videos recorded until now. These files will most likely have to be converted.
FJ
FJ
Thanks for clearing that up, I am sorry that I ask a stupid question but some of the other users are asking questions that are way over my head and I was just looking for some clarification. Any word when we might have that firmware upgrade?
Thanks
Jeff
Reply author: voteforpedro
Replied on: 05/04/2006 10:14:03 AM
Message:
FJ
I also use an EPSON P2000 to view the recorded content and was wondering if the upgraded firmware might affect that? With the current recorder firmware I was able to watch video on both my PSP (with 2.6) and on the EPSON. I am anticipating that it should not but I thought I would ask.
Thanks
Reply author: Jeff123
Replied on: 05/04/2006 7:14:46 PM
Message:
What is h.264 encoding? Just wondering.
Reply author: geWAPpnet
Replied on: 05/05/2006 3:59:45 PM
Message:
quote:
Originally posted by Jeff123
What is h.264 encoding? Just wondering.
Don't you use your PSP for videos (besides R2)? Every MP4 for PSP available on the web is encoded in AVC (aka H.264). If you buy a Video-UMD, it's AVC. If you download free videos at yourpsp.com, they are encoded in AVC. If you buy videos for an iPod at iTunes, they are encoded in AVC. For more, read this:
http://en.wikipedia.org/wiki/H.264/MPEG-4_AVC
Reply author: Jeff123
Replied on: 05/05/2006 6:43:53 PM
Message:
I didn't realize that h.264 was AVC. Thanks. It would be nice if we could record using this format.
Reply author: FJ
Replied on: 05/05/2006 10:18:33 PM
Message:
AVC (or h.264) is becoming more popular because of the file size, they are on average 30% smaller than straight MPEG4 files. Realtime encoding to h.264 on a unit that is not a PC is quite a challenge (a PC has a lot of more power than a Recorder 2). The other reason to stick to the current MPEG4 format, is that most portable video players (aside from the PSP and iPod) can not play back h.264. In short, realtime h.264 encoding on a unit as small as Neuros Recorder, is a little further away(the next generation of chips will be able to do it).
FJ
Reply author: Ex-Navy
Replied on: 05/06/2006 06:57:07 AM
Message:
FJ is quite right.
The Radeon X1800 XT graphic chipset for PC's,the CPU is being used at 80 percent just playing H.264. NVIDIA GeForce 7800 GTX playing H.264 peaks at 100 percent CPU usage.
H.264 is more complex compared to former compression methods, and is known for requiring processing power that is approximately 10 times that which is required for MPEG-2
More power=less battery time
Toshiba's newest H.264/Mpeg4 chipset developed for portable devices has just hit the streets:
http://www.electronicstalk.com/news/tos/tos256.html
Ex-Navy
Reply author: clint
Replied on: 05/06/2006 1:00:07 PM
Message:
quote:My sony 2gb high-spped card occasionally wont be recognized by the recorder II, but if I exchange it with another, or even remove and re-insert a couple of times, it will see it.
Originally posted by akts(at)sbcglobal.net
In regards to the wish that h.264 should have been incorporated into this.. does this unit even have the capability to encode to that format with just a firmware upgrade? this is a question theat I think the Neuros team would need to answer.
Any answer guys?
no big deal.
clint l conrad
Reply author: geWAPpnet
Replied on: 05/06/2006 2:41:57 PM
Message:
quote:
Originally posted by Ex-Navy
More power=less battery time
Not true for the PSP and the iPod and we are talking about a product sold as "A VCR for the Sony PSP™ and iPod™ Video!". So other less powerful devices are out of scope.
But I understand the Recorder 2 is not able to encode AVC/H.264 due to its weak power. Maybe this should be stated in big letters in ads to avoid wrong expectations. In these days MP4 is used as synonym for AVC/H.264 (especially in the communities of PSP and iPod users).
Back to topic: Hopefully we will see this urgent update soon, so this product would be usable again.
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/09/2006 08:03:19 AM
Message:
Neuros Support Team,
It has now been 2 weeks since Sony updated their firmware to version 2.7 and it has been now 2 weeks since your recorder II has no longer worked with the PSP. Do you have any idea when a fix for this issue will be available? I understand that this problem just "popped up" on you guys and that you have the "entire company" working on this issue, but we still have been given no time table as to when we can expect this issue to be resolved. I think I speak for all of your loyal customers that we deserve to be a little more in the loop as to when your device will be able to do what it was built to do.
Thanks
Jeff
Reply author: ricosuave8080(at)hotmail.com
Replied on: 05/09/2006 2:54:49 PM
Message:
I bought two of the Neuros MPEG-4 Recorder 2 units--fortunately I have two PSPs, as well, and one of them is still at v2.0 firmware. However, with the new PSP games being announced at E3 this week, it looks like I'll have to decide whether to keep that PSP as a gaming unit or video playback for my Neuros captured flix. The new games will most certainly REQUIRE a firmware update to the PSP. It really shouldn't come down to that. I don't know who to be upset with-Sony or Neuros.
I'm not holding my breath for a new Neuros firmware to resolve the Sony 2.7 Playback issue. Why?
My first concern with the Neuros Recorder 2 was the 2-hour time limit. The recorder splits the captureed video after 2 hours of recording. Reported on 2/6/2006 by duke Neuros (Neuros Team Moderator): 'The 2-hour limit is not due to your PSP having a certain type of firmware. We are working non-stop around the clock to resolve this issue ASAP. We will post the new firmware update when it is available. We apologize for the inconvenience.'
Yep--still waiting on that firmware update, guys... And that one reportedly had nothing to do with Sony.
The Sony V2.7/Neuros incompatibiltiy issue is a huge issue. I spent my money on the Neuros units because of the way it's advertised...Right off the Neuros homepage: 'A mini digital VCR for the PSP™ and iPod™ Video. At last, video content made easy!' I'm embarassed now that I recommended this unit to several colleagues and friends!
I hope that Neuros is seriously discussing this issue with Sony Engineers, but more urgently that it offers (1) a firmware update to resolve the problem for new recordings, (2) documented instructions on how to convert files previously captured with the Neuros Recorder to a compatible format, rather than links to freeware conversion apps.
Reply author: akts(at)sbcglobal.net
Replied on: 05/09/2006 4:57:36 PM
Message:
Well I read this from pspvault as it wa slinked to maxconsole.. I just wish Neuros would tell us these things if it is indeed true. Her eis the link.
http://www.maxconsole.net/?mode=news&newsid;=7027
I hope that it is true and will be forthcoming in days to come.
As for blame, I KNOW $ony did this just for this recorder. You dont see apple having any problems yet? But $ony plans to release it's recorder by november. It will record in h.264 (AVC) but will not record from dvd/broadcast flagged shows.. in other words Tv DRM. They can kiss my butt with that I am not paying 54 bucks for 180 channels to not watch what I want when. Congress can kiss my butt as well for backing them. As for the 2 hour limit? Oh well.. at least the file plays back in sync.. which is a major issue to me. I just use it for television shows and sports.. on the go.. which the unit does perfectly. The new superfine recording option for my ipod should be cool as anything.. If it is indeed real.
Reply author: FJ
Replied on: 05/10/2006 02:22:35 AM
Message:
Yes, as I said in my last post, we have a firmware update that will create files compatible with Sony's new firware v2.7. We have been testing it for a few days. We are doing our best to release the firmware ASAP, but we have to thoroughly test its stability. We are using the beta version of the new firmware to demo video playback of files created with the recorder on the PSP with FW 2.7 at E3.
We added new features (QCIF recording resolution) and a higher encoding bit rate option for the iPod. Because of the higher number of options, we are working on the user interface to help users choose the right setting based on the handheld they will playback the video on.
As for conversion software, we are looking at different tools. We are comparing a few to the open source conversion tool offered by core codec. Based on our tests, Core Codec's tool (http://corecodec.org/projects/vemode/) is as easy to use as they come (it has a preset conversion for the PSP) and as fast as most fee-based conversion tools.
FJ
Reply author: akts(at)sbcglobal.net
Replied on: 05/10/2006 02:52:47 AM
Message:
Thanks Fj,
I knew about the testing, I just mean the new features. telling some owners of them might make them relax and wait a little more. Instead of grinding the axe and just thinking that you are only working on getting it to play again on the psp. Thanks again.
Reply author: kgriff125(at)aim.com
Replied on: 05/10/2006 06:32:15 AM
Message:
wait u cant record from a dvd? ...if not im definately not gettin this
kgriff
Reply author: geWAPpnet
Replied on: 05/10/2006 07:18:29 AM
Message:
quote:
Originally posted by kgriff125(at)aim.com
wait u cant record from a dvd? ...if not im definately not gettin this
Do you talk about this not yet existing Sony recorder mentioned by akts(at)sbcglobal.net? Well, I think this is about digital high quality recording, not about analogue low quality (lousy composite!) recording like it's done by neuros Recorder 2. Of course you can't do digital copies of DVD's, because therefore you need to break the copy protection and this is illegal in most countries.
Reply author: akts(at)sbcglobal.net
Replied on: 05/10/2006 11:12:09 AM
Message:
YOU CAN record from any source.. as long as it has the A/v outputs that the neuros uses.. and you can adapt just about everything to it ... so YES you can record from dvd if you wanted. That is up to the user.
As for crappy aalogue recording.. good luck with the Sony recorder that will record just what THEY want you to watch. Ever use their minidisc? DRM protected to death. Or their vcr/dvd recorder.. so many restrictions on what the burner will tae it is not funny. I would love to have a h.264 recorder, but I will wait for an aftermarket company.. or Neuros to make one.. This unit is designed for quick record and go.. not perfect like without commercials liek you would buy from itunes. But you can see what you are watching in decent to very good quality. The source HAS ALOT to do with it. My sat tv has alot of artifacting.. it shows on the recording.. and cable tv.. heck worse.. But dvd.. looks VERY VERY good.
Reply author: geWAPpnet
Replied on: 05/10/2006 1:07:12 PM
Message:
quote:
Originally posted by akts(at)sbcglobal.net
As for crappy aalogue recording.. good luck with the Sony recorder that will record just what THEY want you to watch.
Okay, but Neuros could at least support a native connection via S-Video or better RGB-Scart (I know, this European standard is unknown in the USA). A connection via Composite delivers the worst quality possible.
Reply author: akts(at)sbcglobal.net
Replied on: 05/10/2006 3:14:41 PM
Message:
Well no You are right Scart is the better picture, even s video would be better, but the standard here in the states that everyone is so used to is the A/v lines. Unfortunately I think cost cutting went into the design of this. Even my all in wonder pro 9800 vid card in my Pc has the Scart in/out lines. .. then again it was 380 bucks.. not 149. As well they eliminated the usb access from a pc... from their 1st design.. the mpeg recorder 1.
Reply author: Electron_Matrix
Replied on: 05/10/2006 11:09:27 PM
Message:
quote:
Originally posted by akts(at)sbcglobal.net
Well no You are right Scart is the better picture, even s video would be better, but the standard here in the states that everyone is so used to is the A/v lines. Unfortunately I think cost cutting went into the design of this. Even my all in wonder pro 9800 vid card in my Pc has the Scart in/out lines. .. then again it was 380 bucks.. not 149. As well they eliminated the usb access from a pc... from their 1st design.. the mpeg recorder 1.
I'm not sure if it was 100% cost cutting going on here. One side of the connector is RCA the other is a 1/8" jack plug. I'm sure they picked that combo to save space on the Recorder side(S-video plugs are too big) and cut cost (custom cables could be used, but they'd cost alot and you'd have to order replacements from them). Granted they could have put every connector under the sun back there, plus USB ports, plus a harddrive, plus a nicer GUI. But it would cost much more and be the size of a Tivo. I think they were aiming for a tiny device and off the shelf connectors.
Reply author: jeffr_townsend(at)hotmail.com
Replied on: 05/11/2006 10:07:51 AM
Message:
Guys
I dont mean to downplay your comments but this topic is about the PSP version 2.7 problem and I would appreciate it if we could keep our comments to that. I think by discussing other topics on this discussion it is taking away from how important it is for Neuros to fix the PSP 2.7 issue. I have heard that Neuros has been testing a fix for "days". I would like to know when will we be getting that fix. Loyal Neuros customers have now been going for over two weeks without the ability to use this device for what it was designed to do. Can anyone at Neuros please give any sort of time table as to when we will receive this fix.
Thanks
Jeff
Reply author: akts(at)sbcglobal.net
Replied on: 05/11/2006 6:15:02 PM
Message:
No, I can understand your wish to stay on topic, but like in REAL life, sometimes other chatter will come into play.No big deal...
The link I posted stated sometime next week, and I like you asked if Neuros would tell us to which FJ told us they are testing it and would be forthcoming. They set no time table and many have asked. Unfortunately they still have not set an exact time, for legal reasons or other.. My guess is 2 weeks away.
Reply author: Electron_Matrix
Replied on: 05/13/2006 05:34:12 AM
Message:
I for one would rather see them take the time to fix the problem correctly and test it thoroughly than rush them into putting out a bad patch. I doubt anything we say here will change that one way or the other.
Reply author: Jeff123
Replied on: 05/13/2006 5:35:21 PM
Message:
Personally, I would like them to issue a temporary patch now, then work on it some more and get it perfect because right now my recorder is useless to me.
Reply author: Electron_Matrix
Replied on: 05/14/2006 04:03:06 AM
Message:
quote:
Originally posted by Jeff123
Personally, I would like them to issue a temporary patch now, then work on it some more and get it perfect because right now my recorder is useless to me.
You're assuming a temporary patch would "just work" without creating other issues. How much more useless would your recorder be if the firmware patch completely destroyed your device or caused conflicts with other functions? Let them code and test and at least try to put out their best work. Then we can yell at them.
Reply author: FJ
Replied on: 05/14/2006 10:29:10 AM
Message:
The official version should be released next week. With the addition of new recording resolutions, we need to help users make the right choice based on what device the files will be played back.
If you really can not wait, email me, I will send you a link to the beta version of the firmware (just remember, it is a beta).
FJ
Reply author: kgriff125(at)aim.com
Replied on: 05/14/2006 2:39:15 PM
Message:
i was just wondering if all of this works will neuros make the recorder with the new firmware installed or will u have to get it yourself? and how would u update your recorder?
kgriff
Reply author: geWAPpnet
Replied on: 05/14/2006 3:43:47 PM
Message:
quote:
Originally posted by Electron_Matrix
You're assuming a temporary patch would "just work" without creating other issues. How much more useless would your recorder be if the firmware patch completely destroyed your device or caused conflicts with other functions? Let them code and test and at least try to put out their best work. Then we can yell at them.
Come on, we are talking about professionals, not hobby programmers! At the moment this product is completly unusable. If Windows would be for some reason completly unusable for nearly every customer, Microsoft would not need weeks to fix this.
Reply author: Electron_Matrix
Replied on: 05/15/2006 11:22:33 PM
Message:
quote:
Originally posted by geWAPpnetquote:
Originally posted by Electron_Matrix
You're assuming a temporary patch would "just work" without creating other issues. How much more useless would your recorder be if the firmware patch completely destroyed your device or caused conflicts with other functions? Let them code and test and at least try to put out their best work. Then we can yell at them.
Come on, we are talking about professionals, not hobby programmers! At the moment this product is completly unusable. If Windows would be for some reason completly unusable for nearly every customer, Microsoft would not need weeks to fix this.
You're joking right?
Microsoft has vulnerabilities and bugs in its Operating system and Browser that are years old. After the Eolas patent mess we waited for a fix for ActiveX plugins. That was in 2003. Its 2006 and still some ActiveX pages come out broken or unusable.
To get back on topic, programmers (hobby or professional) don't just pull correct code out of a magic box. Writing good code is hard. Writing good code for an embedded device thats already in users hands and can't be physically upgraded is even harder. If someone says I need time to make sure its right, I give him the same leeway I'd give someone servicing the brakes on my car. You really want them to get it right the first time not bombard you with patch after patch.
Reply author: FJ
Replied on: 05/16/2006 1:59:50 PM
Message:
Thanks for the patience everybody. We should have the new firmware available by the end of the week. Again, if you can't wait for the final version, email me and I will be happy to send you the version we have been testing.
To give you more info on the new features:
Files created are compatible with the PSP 2.7 Firmware
The audio recording level has been increased by 30%
iPod users will have an optimized recording resolution (QVGA, 30fps, 1.5 Mbps, intead of 768kbps).
We added a QVGA 15 fps setting for most smartphones and a QCIG (177x120) for Mobile phones.
We slightly modified the file structure based on these new recording resolutions.
FJ
Reply author: Prof.Snape
Replied on: 05/16/2006 10:41:26 PM
Message:
This is awesome news! These firmware updates just keep getting better. Ahhaaa... Capitalizm
Reply author: akts(at)sbcglobal.net
Replied on: 05/17/2006 2:09:18 PM
Message:
The update is up in the Neuros support! Just updated mine.. Thank you Neuros! Especially for the increase in volume!
-Acts
Reply author: voteforpedro
Replied on: 05/17/2006 3:33:27 PM
Message:
Thanks for the update. Now what can we anticipate with future Sony updates? Is there some sort of gameplan? Is there any lesson learned from this??
Just thought I would pose the question. Thanks again.
Reply author: kgriff125(at)aim.com
Replied on: 05/17/2006 5:44:17 PM
Message:
how do u install it?
kgriff
Reply author: akts(at)sbcglobal.net
Replied on: 05/17/2006 6:01:50 PM
Message:
Go to the download page .. downlad the NTSC version of the new update and open the PDF changelog on the right directly of the download link. it will open and give you the changes now done by the new update and how to install it.
Reply author: nagadef
Replied on: 05/18/2006 09:57:05 AM
Message:
Hello everybody,
good new, it works with the upgrade. BUT a new problem appears : the sound (30 % +) is now distorted ! I do all i can do to avoid this problem, but this is a fact, the sound is distorted.
Do you have this problem ?
Laurent
Laurent
Reply author: TARTZ
Replied on: 05/18/2006 2:37:56 PM
Message:
Anybody else with distortion problems? Laurent, do you have any volume controls on the devices you are recording from? If so, you probably want to turn them down. We tested here at the office with a DVD player that has volume control on it. We tested at full volume with no distortion heard on the recordings. What are you playing the recorded file on (PSP, iPod, Recorder/TV...)?
Neuros Ops
Reply author: akts(at)sbcglobal.net
Replied on: 05/18/2006 5:24:07 PM
Message:
No sound distortion on my Ipod video or psp.. wierd..
Reply author: Jeff123
Replied on: 05/18/2006 7:57:10 PM
Message:
What about our old video files? When are we going to get a solution for them?
Reply author: voteforpedro
Replied on: 05/19/2006 08:16:05 AM
Message:
quote:
Originally posted by TARTZ
Anybody else with distortion problems? Laurent, do you have any volume controls on the devices you are recording from? If so, you probably want to turn them down. We tested here at the office with a DVD player that has volume control on it. We tested at full volume with no distortion heard on the recordings. What are you playing the recorded file on (PSP, iPod, Recorder/TV...)?
Neuros Ops
No distortion problems here with the upgrade. Will there be a revision to the manual due to the upgrade?
Reply author: TARTZ
Replied on: 05/19/2006 10:18:18 AM
Message:
Revisions have been made on the specs page of the R2(see: http://www.neurostechnology.com/store/recorder2_specs.asp ). Eventually the manual will be updated as well. As to the distortion issue, the two people so far that have reported it are in Europe, which would probably mean they are using the PAL format. Has anybody not had the problem with PAL?
Tim
Neuros Ops
Reply author: nagadef
Replied on: 05/19/2006 11:47:34 AM
Message:
I am in France (Paris) so in PAL.
I don't you have any volume controls on the devices I am recording from except the TV output (it's a cable decoder from NOOS company). I have 2 output. I can change the volume of TV output, not the volume of the other output (for videotape recorder like Neuros mpeg4). I didn't have this problem before this new version. The problem is that there is a too big difference between my decoder output and my Neuros Mpeg4 input which doesn't accepet this calibrated level (too high for Neuro Mpeg4).
Can you do something for the PAL users ?
Laurent
Reply author: North
Replied on: 05/19/2006 12:37:28 PM
Message:
quote:
Originally posted by nagadef
I am in France (Paris) so in PAL.
I don't you have any volume controls on the devices I am recording from except the TV output (it's a cable decoder from NOOS company). I have 2 output. I can change the volume of TV output, not the volume of the other output (for videotape recorder like Neuros mpeg4). I didn't have this problem before this new version. The problem is that there is a too big difference between my decoder output and my Neuros Mpeg4 input which doesn't accepet this calibrated level (too high for Neuro Mpeg4).
Can you do something for the PAL users ?
Laurent
Laurent
1.the file u recorded for PSP have same problem on ur TV?
2.what version firmware on ur PSP device?
3.make sure 320x240-30fps rec?
4.France use SECAM TV system (another type of PAL system)right?
I saw ur post yesterday,and try to simulate the PAL system record.(ur website show xxx.fr)
my stuff as follow...
The lord of the ring III DVD(a PAL format DVD bought in Germany)
NTSC/PAL(auto detect)DVD player(entire zone).
PAL TV(bought in europe).
a adjustment power supply(simulate 220v 50hz)
Two SONY PSP device
PSP V2.7
PSP V2.0
No distortion problems(i'm try both ear phone&PSP; speaker)
North
Reply author: nagadef
Replied on: 05/19/2006 1:07:05 PM
Message:
1 : the sound is distorted in transparence of the Neuros mpeg4 before record, and after recording in play mode on my TV, and in play mode in the headphone of my PSP.
2 : I use the 2.70 psp version
3 : When i use 320x240 at 30 i/s, the file recorded appears in the "ipod" folder, so i can't read it in the PSP. So i can only use the 368x208 mode if i want to read the file in my PSP : that's another NEW problem I saw.
Laurent
Reply author: North
Replied on: 05/19/2006 1:35:37 PM
Message:
quote:
Originally posted by nagadef
1 : the sound is distorted in transparence of the Neuros mpeg4 before record, and after recording in play mode on my TV, and in play mode in the headphone of my PSP.
2 : I use the 2.70 psp version
3 : When i use 320x240 at 30 i/s, the file recorded appears in the "ipod" folder, so i can't read it in the PSP. So i can only use the 368x208 mode if i want to read the file in my PSP : that's another NEW problem I saw.
Laurent
the resolution 320x240-30fps & 368x208-30fps
quality:economic(384kbps)& normal(768kbps)for SONP PSP only.
PSP support MAX 768kbps only!!
the resolution 320x240-30fps
quality:fine(1024kbps)&super; fine(1536kbps) for ipod video
i saw the point u say that was the " distorted in transparence of the Neuros mpeg4 before record".
neuros R2 bypass all the AV in(video&audio; signal)before recording.when we into record page(preview or full screen).
the problem or unknown interfere must be happen between the AV source and Neuros R2 AV in.
very very important information to us.
North
Reply author: North
Replied on: 05/19/2006 2:41:58 PM
Message:
for this case(SECAM PAL)...
source signal type auto detect(trigger).NTSC 176X120 or PAL 176X144
that's the only one different i can nose out than early version.
North
Reply author: Jeff123
Replied on: 05/19/2006 5:33:43 PM
Message:
Old neuros recording solutions? Anyone?
Reply author: North
Replied on: 05/19/2006 9:54:19 PM
Message:
quote:
Originally posted by Jeff123
Old neuros recording solutions? Anyone?
share my solution
PSP creater,a software for PC.
North
Reply author: FJ
Replied on: 05/20/2006 1:52:10 PM
Message:
Since the headers changed, there are 2 solutions, have Sony release an update or patch for FW 2.7 (to insure backward compatibility with the files created with the old neuros firmware for the R2), or use a conversion software for files created with the 1.3.9 firmware version and below. Although it is not ideal, using a conversion software is your best option for now. I would recommend VeMode http://vemode.corecodec.org/. I have tested it with various video files and it works as well if not better than most conversion softwares I have tested so far. It is also very easy to use.
FJ
Reply author: Pier Alberto
Replied on: 05/22/2006 06:50:41 AM
Message:
I have the same sound distortion problem pointed out by Laurent, after upgrading to new R2 firmware.I'm in Rome, Italy, and I have the PAL version. Sound distortion is high with R2 connected to satellite receiver and very high when connected to dvd player.No volume controls on any of these two devices, so the only way I found to keep on using R2 is downgrading to the first beta version of the current new firmware. With this beta version sound is perfect, although video is of course not as good and stable as the final version of the new firmware.Anyway, I know Neuros will find a solution to this problem that seems
quote:
Pier Alberto Cucino
Reply author: Little Indian
Replied on: 05/26/2006 6:14:53 PM
Message:
I received an email about the Sony firmware update from Neuros letting me know to wait for their update to Sony's. I did. I have updated both units to the new firmwares. My previously recorded MPEG4 do not work on my PSP. They are useless other than to play on my computer.
It would be nice to be able to convert the previously recorded MPEG4s from my Neuros recorder to be able to still use them on my PSP.
Reply author: voteforpedro
Replied on: 06/01/2006 4:01:34 PM
Message:
Anyone upgrade to firmware v2.71 for the PSP? It is a small update by Sony released today. Are there any issues?? I hate to update then run into the problem that Neuros just correct. Then again, I hope that we do not have to run into this for any future updates Sony releases.
Reply author: MAD
Replied on: 06/04/2006 01:09:21 AM
Message:
This is my first post and I updated to 2.71. The PSP played the previous recordings I had made at 320x240 at 30 fps at normal. I also tested this setting by recording a few minutes of Revenge of Sith on HBO HD right after updating to v2.71 and it played the recording.
Again the videos that I tested were only on setting mentioned above. Also tested a video converted with PSP vid9 as well as some I got online not done with Neuros recorder.
MAD
Reply author: MAD
Replied on: 06/04/2006 01:34:23 AM
Message:
I made a few more recordings using the other settings and they played fine. I'm gonna transfer the whole Revenge of the Sith movie to a stick and I will try to post any problems that I didn't have before updating to v2.71.
MAD
Reply author: akts(at)sbcglobal.net
Replied on: 06/04/2006 05:59:58 AM
Message:
Thanks MAD for the confirmation of the 2.71 firware.. at least I know when they force us to upgrade when the metal gear solid game comes out that it will still play the Neuros videos.
-AcTs
Reply author: Little Indian
Replied on: 06/24/2006 9:51:53 PM
Message:
I have upgraded my PSP and Neuros recorder to the latest updates. Things were working good for a while. Then this morning I took my 2G Memory Stick Pro Duo from the recorder and plugged it into my card reader to copy some videos I recorded onto the computer to later burn to CD. The file video is recorded to was missing. The file was just gone. I had to reformat the memory card. Then the file in ROOT was back where it belonged.
Anyone elst have something like that happen? If you did, what would cause it?
I have another question. Does anyone have some into on "Access Contro Function for Protecting Personal Data" relating to Memory Stick Pro?
Reply author: akts(at)sbcglobal.net
Replied on: 06/29/2006 10:31:47 AM
Message:
There is also this and man is it great! AND FREE!
http://www.erightsoft.com/SUPER.html
Check it out if you get a chance.. I mean it is Free.
quote:
Originally posted by Northquote:
Originally posted by Jeff123
Old neuros recording solutions? Anyone?
share my solution
PSP creater,a software for PC.
North
Reply author: akts(at)sbcglobal.net
Replied on: 06/29/2006 5:23:48 PM
Message:
WOW.. I recorded Blade the series last Night ( great beginning BTW, it has alot of great potential if they do it right.) The file size with my NR2 was 787mb, using super.. I used avc settings and the file shrank down to 275mb, with a great looking picture. Now mind you I used normal psp record settings in the Neuros ,and it still looked great compared to the original! I like the potential of the NR2 using The super file conversion program to AVC everything now.. I rely mostly on psp video 9.. but it does not work on files generated by the NR2. Super does.
On the other note.. I was wondering if anyone had the problems of the fellow about 2 posts above me which he states some weird message about content. Man I hope Sony is not screwing with us again. Not when this is all working too good. This is whY i refuse to upgrade now. I will stay on 2.70 firmware.
Reply author: Jeff123
Replied on: 07/18/2006 3:23:32 PM
Message:
I have tried both vemode and super and can't get either to work, any suggestions?
Reply author: FJ
Replied on: 07/23/2006 7:04:27 PM
Message:
It is surprising Vemode did nt work, but try PSP Video 9 and let us know if that works.
FJ
Reply author: Jeff123
Replied on: 07/26/2006 1:39:41 PM
Message:
I have managed to get vemode to work by also having super installed on my computer at the same time. If I take super off, vemode ceases to work but if I reinstall super, vemode starts to work again. When I originally installed vemode, it said something about avisynth? I assume that is the problem. Any ideas as to how to get vemode working by itself. I like it a lot better than anything else and would like to be able to run it without super installed on my computer.
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