March 28, 2008, 04:12:07 pm
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Author Topic: Neuros 1 w/128 backpack - dead  (Read 116 times)
platespinner
Newbie

Posts: 11
« on: March 22, 2008, 02:51:03 pm »
Hello,
I have a Neuros 1 and I use the 128 mb backpack, mostly for playing a few tunes while I'm in bed, all night. I leave it connected to the charger all the time, letting it play all night and letting it charge all day.  I've done that for about a year now, and now the unit is completely dead. I do still have the 20g hard drive. Could it be the battery?  What should I do? Should I send it back to you? If so, how do I do that?
Thanks
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ChadV
Sr. Member

Posts: 267
« Reply #1 on: March 26, 2008, 07:22:22 am »
It could be the battery or one of any number of things...

Does the brain work while attached to the 20g HD?
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platespinner
Newbie

Posts: 11
« Reply #2 on: March 26, 2008, 06:57:40 pm »
Okay, the Neuros brain lights up when I connect the 20g back, but then I opened Neuros Sync Manager, and it said it was time for a firmware update.  I connected to the internet, but it would'nt connect, then it directed me to go online using a connect button, saying it was directing me to a Neuros Sync Manager firmware update page, but it just sent me to the Neuros OSD page, which unless I'm missing something is a dead end.  I had done a rebuild on the 20g drive earlier, so there's nothing on the drive. Do you still have firmware updates for this unit, and if so, how could I access them?  Also, what should I do next regarding finding out what my 128mb back needs to have done?
Thanks
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platespinner
Newbie

Posts: 11
« Reply #3 on: March 26, 2008, 07:46:40 pm »
P.S.
Looks like my version of NSM is 1.54.1735.41553
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platespinner
Newbie

Posts: 11
« Reply #4 on: March 27, 2008, 03:23:19 am »
P.S.
Also, using NSM froze  Windows Media Player so it wouldn't function, had to reboot the computer, it will function now.
The computer works fine.
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ChadV
Sr. Member

Posts: 267
« Reply #5 on: Today at 07:30:34 am »
I would switch to using ndbm, as it is a bit more self-contained:  http://neurosdbm.sourceforge.net/

The latest official firmware is here: http://www.neurostechnology.com/taxonomy/term/8

And if the 20G backpack works fine, you may want to call Neuros directly to see if they still have parts to repair the backpack.  As far as I know, it is just a battery and a converter board (the memory is in the brain, used as cache for the HDD backpack), so there may be repairs you can make yourself... I've not had a battery-only backpack open yet.
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