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teac(at)telus.net
Just Posting

6 Posts |
Posted - 04/26/2006 : 2:01:06 PM
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I've just upgraded to SONY's new PSP version 2.7 and now video recorded on the Neuros Mpeg Recorder 2 will NOT play. Is it just me, or is anyone else having this problem? The PSP shows the thumbnail put when I try to play it states "this video cannot be displayed".
2.7 WILL play "other" mp4 files downloaded from the net ... but not Neuros recorded files. Version 2.6 played them perfectly.
Also, the above mentioned video WILL play perfectly on my computer quicktime player -- but not in the PSP.
Anyone else with this problem? Any thoughts?
Cheers
tc |
Your quick response to this post: (39 total votes) I agree (67%) I disagree (33%)
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Ex-Navy
Posting Profoundly
   
208 Posts |
Posted - 04/26/2006 : 3:52:23 PM
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Will any MPEG4 video from another source play on your PSP?? Sounds like a Sony firmware problem
quote: Originally posted by teac(at)telus.net
I've just upgraded to SONY's new PSP version 2.7 and now video recorded on the Neuros Mpeg Recorder 2 will NOT play. Is it just me, or is anyone else having this problem? The PSP shows the thumbnail put when I try to play it states "this video cannot be displayed".
2.7 WILL play "other" mp4 files downloaded from the net ... but not Neuros recorded files. Version 2.6 played them perfectly.
Also, the above mentioned video WILL play perfectly on my computer quicktime player -- but not in the PSP.
Anyone else with this problem? Any thoughts?
Cheers
tc
Ex-Navy |
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SGS
Just Posting

1 Posts |
Posted - 04/26/2006 : 4:01:44 PM
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| I have had the same problem. Since upgrading to firmware 2.7 no file recorded with Neuros recorder will play. Other files, such as AVC files made using Image Converter 2 Plus still work fine. It must be a conflict with the new firmware, I wonder if Neuros can upgrade the firmware of the recorder to make its recordings work with firmware 2.7? |
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teac(at)telus.net
Just Posting

6 Posts |
Posted - 04/26/2006 : 4:33:13 PM
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I've confirmed again that Neuros Recorder 2 will NOT WORK under psp firmware 2.7. I've even tried formatting sticks with the new firmware -- re-recording video off air -- re-inserting the stick and still no go.
Warning -- once upgrading to 2.7 it appears it is impossible to go back to 2.6 -- at least at this time.
Other mpeg 4 files play fine under 2.7 -- but not Neuros.
fyi
tc |
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I Was Teenage Hand Model
Administrator
   
106 Posts |
Posted - 04/26/2006 : 4:49:28 PM
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We've been alerted to the problem and we will be looking into solutions. For now, we are sorry for the set back.
While we are looking into the problem, you will want to hold off on upgrading your PSP units. |
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jeffr_townsend(at)hotmail.com
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15 Posts |
Posted - 04/27/2006 : 12:52:23 AM
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I am also having the same issue, does anyone know how to go back to PSP version 2.6 or are we all screwed until Neuros fixes this problem. All other MPEG-4 files seem to be working fine. I use PSP Video9 to convert DVDs to MPEG-4 files to play on my PSP and they are still working just fine. Neuros needs to fix this issue as it seems that only the Neuros Recorder II is having an issue with Sony's version 2.7. Can anyone at Neuros give a time table for when we can expect this issue to be resolved.
Thanks |
Edited by - jeffr_townsend(at)hotmail.com on 04/27/2006 01:44:19 AM |
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Ex-Navy
Posting Profoundly
   
208 Posts |
Posted - 04/27/2006 : 06:34:04 AM
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This software at this link works for downgrading your PSP:
http://www.pspdowngrading.com/
quote: Originally posted by jeffr_townsend(at)hotmail.com
I am also having the same issue, does anyone know how to go back to PSP version 2.6 or are we all screwed until Neuros fixes this problem. All other MPEG-4 files seem to be working fine. I use PSP Video9 to convert DVDs to MPEG-4 files to play on my PSP and they are still working just fine. Neuros needs to fix this issue as it seems that only the Neuros Recorder II is having an issue with Sony's version 2.7. Can anyone at Neuros give a time table for when we can expect this issue to be resolved.
Thanks
Ex-Navy |
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akts(at)sbcglobal.net
Posting is for Closers
  
42 Posts |
Posted - 04/27/2006 : 09:20:31 AM
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I saw this after upgrading to the 2.7 I did it solely for the flash capabilites... Now I am pissed as I use the Nueros for my shows.. and as stated only the mpeg4 files from neuros do not play... it is weird.. other mpeg files play fine.. man I am pissed... stupid sony.. Waiting on the folks from neuros for a solution.. on the other hand it would be very messed up if this was a way for sony to make you buy their soon to be released mpeg4/avc recorder they will be selling..
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jeffr_townsend(at)hotmail.com
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15 Posts |
Posted - 04/27/2006 : 09:54:44 AM
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| I spoke to Neuros Tech Support and they said that fixing this issue with PSP version 2.7 is the highest priority in the company right now. While the gentlemen could not give me a time table for this fix, he assured me that Neuros will have a fix for this problem and that users will not need to figure out how to downgrade to PSP version 2.6. I also spoke to Sony Tech Support this morning and they said there is no way to downgrade to a previous version. |
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Ex-Navy
Posting Profoundly
   
208 Posts |
Posted - 04/27/2006 : 10:37:16 AM
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The folks at Neuros are excellent at what they do, they'll get it fixed.
Anyone know if the PSPlayerMT still works using firmware 2.7??
quote: Originally posted by jeffr_townsend(at)hotmail.com
I spoke to Neuros Tech Support and they said that fixing this issue with PSP version 2.7 is the highest priority in the company right now. While the gentlemen could not give me a time table for this fix, he assured me that Neuros will have a fix for this problem and that users will not need to figure out how to downgrade to PSP version 2.6. I also spoke to Sony Tech Support this morning and they said there is no way to downgrade to a previous version.
Ex-Navy |
Edited by - Ex-Navy on 04/27/2006 10:53:59 AM |
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akts(at)sbcglobal.net
Posting is for Closers
  
42 Posts |
Posted - 04/27/2006 : 11:02:48 AM
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The folks here at Neuros have ALWAYS been great, This is not their fault.. it is to me SONY. With their dedication to movie studios.. I would not be surprised if IT WAS on purpose. They would have to know of Neuros's recorder, and their dedication to OUR rights to content. Plus UMD movie sales are in the tank.. I dont know I am too much of a conspiracist. Hopefully they get this resolved. I love my little recorder.. Damn SOny. I will NEVER UPGRADE AGAIN!
-AcTs |
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Ex-Navy
Posting Profoundly
   
208 Posts |
Posted - 04/27/2006 : 6:03:58 PM
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I think you are right AcTs!!! Sony has been developing their own solution to video recording. The folks at Neuros will figure it out. It is a Sony problem.
Ex-Navy |
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eorpach
Just Posting

4 Posts |
Posted - 04/27/2006 : 8:42:03 PM
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Hi all,
As an Irish owner of both a Japanese purchased PSP and a Neuros II Recorder bought in Germany, I would like to add my voice to the growing number of frustrated people now unable to play Neuros files on my PSP. I too downloaded the latest 2.7 version of the PSP Firmware and was completely unaware of the conflict with Neuros videos until my PSP refused to play ones which were playing just fine yesterday. 
I appeal to Neuros to resolve this issue as soon as possible!
Regards,
eorpach Dublin, Ireland.
PS If Neuros could also find a solution to the high pitched whining sound the Neuros II Recorder adds to the background audio of videos it encodes into MPEG4, that would be great!!!  |
Edited by - eorpach on 04/27/2006 8:45:12 PM |
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teac(at)telus.net
Just Posting

6 Posts |
Posted - 04/28/2006 : 12:34:44 AM
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What bothers me, is the fact I've recored many many movies off air, edited out the commercials, archived them onto DVDs as data files -- stored them on dvd-r disks so that some day I could someday simply transfer the mp4 files over to the psp and watch them on a flight or long road trip etc.
Now, it appears, all those saved movies (already commercial free) will no longer play on version 2.7 -- EVEN IF NEUROS fixes the problem now confronting us, All the OLD files saved -- will also be unplayable unless SONY modifies firmware 2.7. Which I doubt will ever happen.
I might as well throw out all those movies I've edited and saved in mp4 format and stored on disk.
What a bummer!
tc |
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geWAPpnet
Just Posting

9 Posts |
Posted - 04/28/2006 : 02:20:34 AM
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quote: Originally posted by akts(at)sbcglobal.net
The folks here at Neuros have ALWAYS been great, This is not their fault.. it is to me SONY.
Maybe they are great, but NEUROS should have included support for AVC long ago. AVC is THE standard video format for the PSP. The quality is better and the files are way smaller. All freely available videos by Sony are in AVC and the official Sony PC application for the PSP (http://www.sonymediasoftware.com/Products/ShowProduct.asp?PID=995) supports AVC only. Had Neuros build in support for AVC right from the beginning we wouldn't have this fatal desaster now. |
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Jeff123
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15 Posts |
Posted - 04/28/2006 : 5:57:39 PM
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| I am so irritated by all this. It makes my recorder absolutely worthless for my purposes and makes my psp only good for games. I am so not happy. |
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kgriff125(at)aim.com
Just Posting

9 Posts |
Posted - 04/29/2006 : 6:50:21 PM
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i really want to buy this and now i cant cuz i hav 2.7 ... im really pisse.d
kgriff |
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kgriff125(at)aim.com
Just Posting

9 Posts |
Posted - 04/29/2006 : 6:52:42 PM
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can anyone do anything about it
kgriff |
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Jeff123
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15 Posts |
Posted - 04/30/2006 : 10:36:26 AM
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| Just spent several hours talking to Sony customer service. They seem to have no idea about this inability to play mpeg4 files. They said they should play. Unfortunately (and this is totally insane), they have no way to contact the firmware people and get the real info on what is going on. I would encourage everyone to complain to Sony to get some info from them. |
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geWAPpnet
Just Posting

9 Posts |
Posted - 04/30/2006 : 10:45:18 AM
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quote: Originally posted by Jeff123
Just spent several hours talking to Sony customer service. They seem to have no idea about this inability to play mpeg4 files. They said they should play. Unfortunately (and this is totally insane), they have no way to contact the firmware people and get the real info on what is going on. I would encourage everyone to complain to Sony to get some info from them.
Sony will not release a new version 2.8 just for NEUROS customers. It's now up to NEUROS to release an update of Recorder 2 asap! Obviously the produced MP4's are in some aspect not standard conform and NEUROS should fix this (or - better - build in AVC-support to be on the safe side). |
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Jeff123
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15 Posts |
Posted - 04/30/2006 : 10:54:55 AM
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| I doubt Sony will fix the problem but we may gain useful information on how the firmware has changed and how to fix the problem. |
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