Formatting the NAND disk will not affect the  contents of the HD, it just clears any corrupted flash data you might have.

Hello,

Your DC jack on the Neuros 1 needs to be serviced, please email support@neurosaudio.com for service details.

If the bullet cam has composite video out and left or right audio out, then you should be able to record the video and audio signal.  About using the device in a car, using anything other than the supplied power source will void your Neuros warranty.  The recorder 2 is solely designed to be used indoors on a desktop to record video.  We cannot guarantee the recording quality if the device is taken out of the recommended settings.

Please take a look at recorder 2 specs page: http://www.neurostechnology.com/store/recorder2_specs.asp

The video quality of the recorder 2 at 640 x 480 superfine is very good. There is no other product on the market in its price range that will do real time video capture converting.  Make sure that your recording source is free of any interference.

Did you purchase this unit from an authorized Neuros reseller?  If so, when did you purchase this particular 442 unit?  Neuros products have a 1 year limited warranty on parts and labor, please contact support@neurosaudio.com for more details regarding this issue.

Hello,

The recorder 2 has a German language setting.  Go to the setup menu and change the language setting.


Neuros Support

Using anything other than a genuine Neuros recorder 2 wall adapter(included with recorder 2 purchase) to power the recorder 2 voids your warranty, please do not attempt to use anything other than the supplied power adapter and also do not use the recorder 2 if the unit is not stationary, the recorder is not designed for use in any type of moving situation.

Here is the link for the SD to CF card adapter:
http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4060500

We have the SD to CF card adapter for sale on the website.

With the power cord and USB unattached and the unit powered down, press and hold down the 1 and 5 preset buttons and the Play buttons at the same time. You should boot into Safe Mode.

Using the large button select Format NAND and right-click. Select Yes and right click to erase all the data on the disk. Formatting the NAND (the flash chip on the player) may take longer depending on which firmware version you currently have, and the back light may also blink. When finished, select Exit and return to the main menu.

How long have you had the unit for and when did this problem start happening?

Try cleaning the MS DUO card contacts with a q-tip.  Sometimes media storage cards can pick up dirt and debris on the connection contact points.

Also, try to wiggle the card to see if there is a loose connection.

Have you done a Nand format recently?

With the power cord and USB unattached and the unit powered down, press and hold down the 1 and 5 preset buttons and the Play buttons at the same time. You should boot into Safe Mode.

Using the large button select Format NAND and right-click. Select Yes and right click to erase all the data on the disk. Formatting the NAND (the flash chip on the player) may take longer depending on which firmware version you currently have, and the back light may also blink. When finished, select Exit and return to the main menu.

Did you purchase the 442 through an authorized Neuros reseller?