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Neuros Digital Audio Computer => General => Topic started by: EricG on March 07, 2004, 02:57:30 PM



Title: The Official USB 2.0 Gamma Thread
Post by: EricG on March 07, 2004, 02:57:30 PM
Discussion of the USB 2.0 Gamma Upgrade program.....

(check the main page soon)

[:D]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: noiz on March 07, 2004, 03:27:30 PM
im glad to hear that it will be on the main page soon.  also, has DI decided on a price for people that bought the neuros after the deadline?

-noiz


Title: Re: The Official USB 2.0 Gamma Thread
Post by: EricG on March 07, 2004, 03:42:43 PM
The answer is yes, but all I can say is that details will be posted either later today or early tomorrow.  Watch the home page for info.

Eric


Title: Re: The Official USB 2.0 Gamma Thread
Post by: noiz on March 07, 2004, 05:07:19 PM
thanks for the quick reply.  i cant wait for the new backbacks but i hope it is under $100 to upgrade like it was said in another forum.

-noiz


Title: Re: The Official USB 2.0 Gamma Thread
Post by: ian on March 07, 2004, 08:13:49 PM
!!!

YAY!!!

Now how am I ever going to sleep tonight knowing that I'll finally be getting a USB 2.0 backpack soon?

Hehe, now I can finally beat my friend's iPod on all levels :D (he's convinced nothing without USB 2.0 is worth it).


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 08, 2004, 10:54:09 AM
Hi All,

I do want to make clear that users who purchased before 8/31/03 do receive a FREE upgrade to USB 2.0.

And yes, once you go 2.0, you can't go back.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: mlevine on March 08, 2004, 11:09:18 AM
I'm excited for the new unit - and glad to see that its here!  I am curious why we need to send in both our 20GB backpack and the player?  Is there a way to hold on to the player instead of giving it up for 4 weeks?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 08, 2004, 11:13:43 AM
No. Hand it over. :)

We really just want to take the time to properly test each unit, especially battery calibration problems, so it works out of the box. Also, slight changes have been made to the device since the release, and this will bring all components up to date.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rbiddle on March 08, 2004, 11:44:00 AM
What about if I just ordered today (as in less than an hour before the announcement??

Would it be possible to pay for and get the update BEFORE the unit ships??

Man... did I pick a bad time to jump the gun... =)

Still, this looks like one sweet player, I can't wait for it to get here =)


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Wes on March 08, 2004, 12:13:54 PM
quote:
Originally posted by rbiddle

What about if I just ordered today (as in less than an hour before the announcement??

Would it be possible to pay for and get the update BEFORE the unit ships??

Man... did I pick a bad time to jump the gun... =)

Still, this looks like one sweet player, I can't wait for it to get here =)



lol, i just did the same thing!  [:(] i ordered on Saturday...

Wes


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Rancoras on March 08, 2004, 01:33:11 PM
I'm close to buying one now.  When would be a good time to order? I don't want to get a non usb 2.0 unit.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: pythian on March 08, 2004, 01:56:31 PM
So, erm, the USB 2.0 backpacks are all up and ready for those of us wanting to ship ours back for the upgrade?  Or is this wave for the Gamma group members and the rest of us pre-September orders have to wait a bit longer?  I could use some nice USB 2.0 speediness. (:

The harsh deal of it, though, is living without the Neuros for the interim.  At least shipping to DI will be speedy for me (:


Title: Re: The Official USB 2.0 Gamma Thread
Post by: ian on March 08, 2004, 02:08:47 PM
Ack, this is quite possibly the worst timing now.

I'm a high school senior, and I participate in FIRST Robotics, and from now till late April is our competition season, which for me involves some heavy travel.  So I can't send my Neuros in to be updated till at least after late April :(.

Oh well, hopefully by then the final USB 2.0 backpacks will be out, or most people will have already claimed there new backpacks, so mine will go speedier...


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Sean Starkey on March 08, 2004, 02:13:42 PM
Kathryn, how do we indicate that we get a free upgrade in the order form?

Sean Starkey - Project Manager for Neuros Database Manipulator - http://neurosdbm.sourceforge.net


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Charlie Sweatpants on March 08, 2004, 04:14:18 PM
I bought my Neuros a couple of months ago.  At the time, only the 20GB stand alone was available.  Is there any way I can get a 128MB player and the battery only backpack along with my USB 2.0?  Obviously I'd be willing to pay the difference or a fair figure.  I realize how generous DI is and if I'm getting too greedy here, let me know.  

One way or another I'd like to say thanks to DI.  You guys have a great product and "great" barely begins to cover how well you support it.  Most companies have a hard time managing one of those two feats.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TARTZ on March 08, 2004, 04:54:24 PM
The upgrade is only an upgrade from USB1.1 to USB2.0 on your HD backpack.  If there is any additional issues with your unit, feel free to include a note with your HD and player and we will address them.  However, we will  not be upgrading existing users to bundles if they purchased the Neuros HD.  
Customers that bought prior to 08/31/03 need to contact us at support@neurosaudio.com for details.

Neuros Customer Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Sheki on March 08, 2004, 10:08:44 PM
When will 'official' units be available for sale, and at what price?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on March 08, 2004, 11:46:01 PM
quote:
Originally posted by sheki(at)earthlink.net

When will 'official' units be available for sale, and at what price?

TBA [:D]

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: DrTuba on March 09, 2004, 12:48:26 AM
Quick Question:

Will the usb 2 gamma packs be mac compatible?  If so, i will order immediately.

Obsessive dilettante


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rudolph on March 09, 2004, 03:01:04 AM
another question:
Say I get the 128mb neuros and later decide to get the 20gb usb 2.0  backpack when it becomes available. Will I have to send in the neros unit itself in order for it to be 'upgraded', or will I be able to just buy the 20gb usb 2.0 backpack and attach it, and it should be fine?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: VipFREAK on March 09, 2004, 05:23:24 AM
Ahh damn... delema delema... ::banghead:: 4 weeks without my Neuros?!?  But USB 2.0 sound good yeah yeah!  errr...

Nick


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Sean Starkey on March 09, 2004, 08:45:00 AM
quote:
Originally posted by DrTuba

Quick Question:

Will the usb 2 gamma packs be mac compatible?  If so, i will order immediately.

Obsessive dilettante



People (not me) have tested the USB 2.0 backpacks on OSX with great results.

Sean Starkey - Project Manager for Neuros Database Manipulator - http://neurosdbm.sourceforge.net


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on March 09, 2004, 09:52:28 AM
quote:
Originally posted by DrTuba

Quick Question:

Will the usb 2 gamma packs be mac compatible?  If so, i will order immediately.

Obsessive dilettante



Yes, I have tested the USB 2 backpack with a blue & white G3 running OS X 10.2, no problems whatsoever. If you have any specific hardware or OS you were wondering about, let me know. My dad has a G4 desktop and a G3 powerbook, and I have an old 9600 I could boot up if you want.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: virgopa(at)earlham.edu on March 09, 2004, 11:07:24 AM
The 1.1 usb port is on the Neuros itself rather than the backpack. Does that change with the upgrade? Will an upgrade somehow make the 128mb backpack work with usb 2.0 as well? (Not that it matters as much for the limited space.. )

~Pablo


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 09, 2004, 11:14:47 AM
No, the USB 2.0 only affects the backpack... although it may be possible if someone were to take the time do devlope flash images PC side and be able to send the image to the backpack and restore it to the 128MB. This would lead into developing custom playlists and custom images to send to the 128MB from the Neuros itself. Like say the 20GB could store multiple images and you can choose what you want.. It's not possible yet but who knows (I don't know if anyone besides myself has thought about such things. It seems fairly straightforward).

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on March 09, 2004, 11:15:51 AM
quote:
Originally posted by virgopa(at)earlham.edu

The 1.1 usb port is on the Neuros itself rather than the backpack. Does that change with the upgrade? Will an upgrade somehow make the 128mb backpack work with usb 2.0 as well? (Not that it matters as much for the limited space.. )

~Pablo



The USB 2.0 port is on the backpack, not the main unit. The main unit remains unchanged, meaning you'll still have USB 1.1 to transfer songs to/from your Neuros when in 128 MB configuration.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rudolph on March 09, 2004, 11:53:48 AM
quote:
Originally posted by kborn(at)neurosaudio.com
...We really just want to take the time to properly test each unit, especially battery calibration problems, so it works out of the box. Also, slight changes have been made to the device since the release, and this will bring all components up to date....



Suppose I get a neuros right now, will my neuros have these "slight changes that have been made to the device since the release?"
Also, if I later decide to buy a 2.0 backpack with a 20gb drive, will I have "battery calibration problems"?

Thanks!


Title: Re: The Official USB 2.0 Gamma Thread
Post by: demonbane on March 09, 2004, 03:30:48 PM
quote:
Originally posted by Cool4u2view

No, the USB 2.0 only affects the backpack... although it may be possible if someone were to take the time do devlope flash images PC side and be able to send the image to the backpack and restore it to the 128MB. This would lead into developing custom playlists and custom images to send to the 128MB from the Neuros itself. Like say the 20GB could store multiple images and you can choose what you want.. It's not possible yet but who knows (I don't know if anyone besides myself has thought about such things. It seems fairly straightforward).
I was actually working on a feature for NDBM that would allow you to store 128 MB playlists on the Neuros for a quick-sync before OS/2 was released. This involved copying the songs over each time, however. Now with the flash backup option, this goes out the window.

However, I have been thinking about going in a direction similar to what you had mentioned. I need to look more at what kind of a backup is actually done on the HD backpack, but if it is, as I hope, the contents of the flash drive dumped into a directory on the Neuros, then it would be quite possible.

We would essentially just change the NDBM device path to point to the backup directory instead of the base Neuros directory and treat it as a regular 128 MB backpack, copying music from the Neuros itself rather than from your computer.

Hopefully that didn't come out quite as convoluted as I think it did. :) I'm still thinking as I type this so there's not much processor time left to logical organization. :)


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on March 09, 2004, 03:50:04 PM
quote:
Originally posted by demonbane

I was actually working on a feature for NDBM that would allow you to store 128 MB playlists on the Neuros for a quick-sync before OS/2 was released. This involved copying the songs over each time, however. Now with the flash backup option, this goes out the window.

However, I have been thinking about going in a direction similar to what you had mentioned. I need to look more at what kind of a backup is actually done on the HD backpack, but if it is, as I hope, the contents of the flash drive dumped into a directory on the Neuros, then it would be quite possible.

Sounds like a nice feature to me, however I think that the flash backup simply does a bit-for-bit copy of the RAM contents to a single file on the HD.

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on March 09, 2004, 04:01:50 PM
quote:
Originally posted by Chameleon

Sounds like a nice feature to me, however I think that the flash backup simply does a bit-for-bit copy of the RAM contents to a single file on the HD.

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'



If that's the case, then at least in Linux you could mount that single file as a fat32 partition using the loopback device. Then you can read and write to it just like you read and write to the 128 MB Neuros. Not sure if there's something similar to a loopback device in Windows or not. I just did a quick search, but couldn't find anything on Google that referenced a java utility to treat a single file like a fat32 filesystem. There's Jakarta's Virtual Filesystem, but Fat32 isn't one of their supported types yet. http://jakarta.apache.org/commons/sandbox/vfs/filesystems.html

It would be easier if the firmware backed the 128 MB flash up into a directory. Plus it would fix the problem where even if your 128 MB flash is only half full, the backup is still 128 MB. It would be more complicated from a firmware standpoint, though, as it wouldn't be able to do a bit-for-bit copy.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TARTZ on March 09, 2004, 05:06:12 PM
I just noticed that the upgrade is "currently unavailable".   None of the guys are around the office right now that can update the quantity available.  This does not mean out of stock. What I'm saying is, go ahead and place your order anyway as it's just an adjustment in the system that should be done tomorrow.  Your order will be processed anyway.[:)]

Tim Artz


Neuros Customer Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on March 09, 2004, 05:09:58 PM
quote:
Originally posted by kronin

If that's the case, then at least in Linux you could mount that single file as a fat32 partition using the loopback device. Then you can read and write to it just like you read and write to the 128 MB Neuros.

I was thinking of that, too, but really you're right when you say this:
quote:
Originally posted by kronin

It would be easier if the firmware backed the 128 MB flash up into a directory. Plus it would fix the problem where even if your 128 MB flash is only half full, the backup is still 128 MB. It would be more complicated from a firmware standpoint, though, as it wouldn't be able to do a bit-for-bit copy.

Also any non-music files would need to be moved over. Can't forget those.

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Nahor on March 09, 2004, 08:30:21 PM
What's the difference between a "Gamma unit" and a regular unit?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on March 09, 2004, 09:18:12 PM
Gamma units are cool. [8D]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: damionromero(at)hotmail.com on March 10, 2004, 01:59:46 AM
OK.
I would send my backpack in, but I don't have one (only a 128MB, that is). Can I buy a 20GB backpack at the online store and have the upgrade done on it, or do I have to send the brain along with it? Can I send just my brain in and have it paired with a backpack there?
Should I just wait?
What do I do???!!

Thanks,


damion


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on March 10, 2004, 02:06:04 AM
Working under the assumption that you will be without your Neuros for a longer period of time if you buy the HD now and upgrade later, you probably should just wait for the 2.0 backpack, which won't be long now.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: PRMan on March 10, 2004, 12:42:17 PM
Not to be a problem child, but I seem to remember that the upgrade was supposed to be 40GB and USB 2.0.  Are these units 40GB?

PRMan


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on March 10, 2004, 12:46:53 PM
quote:
Originally posted by PRMan

Not to be a problem child, but I seem to remember that the upgrade was supposed to be 40GB and USB 2.0.  Are these units 40GB?

PRMan



Where did you hear that the upgrade was going to be 40 GB? I don't remember ever hearing that.

That said, these units are 20 GB, not 40 GB.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 10, 2004, 01:45:05 PM
Kronin is correct, but I know soon we are going to have larger hard drive options.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: PRMan on March 11, 2004, 02:05:18 PM
When I purchased (April 2003), I seem to remember that they said that there was a free upgrade to 40GB and USB 2.0.  I was just wondering if this was that.

PRMan


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on March 11, 2004, 02:06:21 PM
There was never official mention of a 40 gB upgrade, free or not. Where did you get this from?

(Edit: clarification)


Title: Re: The Official USB 2.0 Gamma Thread
Post by: PRMan on March 11, 2004, 02:16:38 PM
Nope, I was wrong.  This is what the site looked like the day I ordered (make sure you grab the whole thing, the forum is splitting it into two pieces):

http://neurosaudio.com/

PRMan


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Skeez187 on March 12, 2004, 02:04:05 AM
Damn, 4 weeks? I can't live without it that long. I'll just wait until it goes public and pay the extra price or whatever.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: matadoramericano(at)yahoo.com on March 12, 2004, 09:00:16 AM
quote:
Originally posted by Skeez187

Damn, 4 weeks? I can't live without it that long. I'll just wait until it goes public and pay the extra price or whatever.



Will the official public unit cost more than the $63?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 12, 2004, 09:41:16 AM
Well that depends what you mean, the $63 is just for the upgrade (of existing USB 1.1 backpacks) that doesn't count the cost of a new hard drive and/or battery (like if you were going to buy a new USB 2.0 20GB backpack).

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 12, 2004, 02:02:15 PM
I just bought a Neuros a month or so ago and I LOVE IT!  However, I've had songs start skipping and/or repeating parts of the tune (like a needle stuck on the old LP's) and one time I was able to bring the Neuros to my ear when this happened and it sounded like the "whirr, click, whirr, click" of a hard drive going bad.

I'm planning on making the USB2.0 exchange.  Will that replace my hard drive with a new one or do I need to make a note when I send in my old unit to see have you guys check out the hard drive?

Thanks for a GREAT product and by the way Firmware 2 rocks hard.



Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on March 12, 2004, 02:12:00 PM
quote:
Originally posted by TheErk

I just bought a Neuros a month or so ago and I LOVE IT!  However, I've had songs start skipping and/or repeating parts of the tune (like a needle stuck on the old LP's) and one time I was able to bring the Neuros to my ear when this happened and it sounded like the "whirr, click, whirr, click" of a hard drive going bad.

Known issue. Related to caching. Your HD is most likely OK... The firmware is just getting confused and sending it on a digital wild goose chase.
http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=48
quote:
Originally posted by TheErk

I'm planning on making the USB2.0 exchange.  Will that replace my hard drive with a new one or do I need to make a note when I send in my old unit to see have you guys check out the hard drive?

http://www.neurosfaq.com/fom-serve/cache/23.html

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 12, 2004, 02:17:15 PM
So you don't think that the "whirr, click" is an issue here?  That sure does sound like a hard drive going bad.  However, if I skip to another track, it stops skipping, so you may have something there.

Thanks for the input Chameleon, but any thoughts from the Neuros team?  I don't want to send it in, get it fixed for USB2, then have to send it back for a bad hard drive.

--TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 12, 2004, 02:33:15 PM
Chamelion is right, and he was in the beta group and saw it first hand. The noise can be downright alarming, but it's something we can fix up with firmware down the line.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 12, 2004, 02:35:02 PM
Thanks Kborn!  Keep up the good work.  I really, really enjoy my Neuros.

--TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 12, 2004, 02:38:46 PM
To respond to Skeez post, it's not always going to take 4 weeks. Once we get the hang of it, the turnaround time will be much less.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: madhatter on March 14, 2004, 02:49:58 AM
No.  There is no way I can stand to be without my Neuros for that long...

Is there a possible alternative for those of us who live within driving distance?  Could I make an appointment to bring it in and have it exchanged while I wait...?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: clibgold on March 14, 2004, 11:53:30 AM
K,

I am a bit confused by the upgrade policy. Does this mean that people who bought the Neuros BEFORE 8/31/03 get the upgrade free, but people who bought it AFTER 8/31 have to pay $63?? Could you please explain? (I have looked on the forum and site but cannot find a clear explanation or statement about the upgrade policy).

I bought the 20gb/128mb combo unit directly from Neuros in October. Can this unit also be upgraded (as opposed to the 20gb-only unit)

Thanks,

CB



quote:
Originally posted by kborn(at)neurosaudio.com

Hi All,

I do want to make clear that users who purchased before 8/31/03 do receive a FREE upgrade to USB 2.0.

And yes, once you go 2.0, you can't go back.

K

Neuros Support



Title: Re: The Official USB 2.0 Gamma Thread
Post by: samc(at)neurosfaq.com on March 14, 2004, 01:36:30 PM
Correct.  I've created an FAQ entry about this on neurosfaq.com: http://www.neurosfaq.com/cgi-bin/fom?file=16

-- Sam

Unofficial Neuros FAQ: http://www.neurosfaq.com/


Title: Re: The Official USB 2.0 Gamma Thread
Post by: degauss on March 14, 2004, 10:05:40 PM
OK, what if I want the Gama USB 2.0 backpack but just the empty one so I can dump my own larger (40GB) HD into it?  Is there a way I can get one?  Like others, I don't relish losing access to my tunes...1 week is even too long. (I reeeaally love this thing)

What's that oshifer? I swear dat light wuz ernch.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on March 14, 2004, 10:08:13 PM
http://www.cool4u2view.com


Title: Re: The Official USB 2.0 Gamma Thread
Post by: degauss on March 15, 2004, 10:23:21 AM
Thanks for the suggestion webkid, but I already have a 40gig drive in my USB1.1 backpack.  And, I don't see that Jeff has the USB2.0 empty backpack listed.  Although I think I'll send him a query just in case he doesn't have them listed yet /wink/.

What's that oshifer? I swear dat light wuz ernch.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: afacetiousguy(at)hotmail.com on March 15, 2004, 08:47:26 PM
So... When do you forsee the general public being able to order on of these Badboys???????[}:)]

Rock


Title: Re: The Official USB 2.0 Gamma Thread
Post by: tobiasly on March 15, 2004, 09:56:21 PM
quote:
Originally posted by clibgold


I am a bit confused by the upgrade policy. Does this mean that people who bought the Neuros BEFORE 8/31/03 get the upgrade free, but people who bought it AFTER 8/31 have to pay $63?? Could you please explain?

I bought the 20gb/128mb combo unit directly from Neuros in October. Can this unit also be upgraded (as opposed to the 20gb-only unit)


As to your first question, since you bought in October, you paid much less for your Neuros than those of us who bought before September. I don't remember exact figures but I'm pretty sure you saved more than $63, so it's really those of us who bought early that are getting the worse deal.

As to #2, yes the combo qualifies also.

**** Neuros Customer Number 2590 :: 20GB/128MB Bundle


Title: Re: The Official USB 2.0 Gamma Thread
Post by: paul(at)exploreacadia.com on March 16, 2004, 12:15:43 PM
Is there an alternative plan for Neuros bought in the last 30 days? Had I known USB 2 was imminent I might have delayed my purchase. In fact the message from your ceo on your web page indicated usb2 would be delayed.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on March 16, 2004, 12:23:03 PM
quote:
Originally posted by paul(at)exploreacadia.com
In fact the message from your ceo on your web page indicated usb2 would be delayed.


That was posted a while ago. [:)]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rcgcfn on March 16, 2004, 02:29:46 PM
Well . . .

It still is technically a test unit right??

So, i think it should just be a 'regular' upgrade.

Pardon my if I'm being insensitive, it is annoying to have to make choices like that I bet for a lot of people.

O, for another thing . . .

Do we have to act on this immediatly??
Or can we wait for another month or so?
Cause I'm going on a trip next month, and want it for it.
But if it wont get back to me until mid-trip, that wont work.
Could i have it 'rush' assembled?
That might be a little too pompous thought . . .[:I]

*Edit:Wow, sorry.  Didn't see that the offer lasts until July.
So, I'll probably wait until Mid-April.  Kool.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 17, 2004, 02:08:09 PM
*These USB2.0 backpacks are Gamma units. This means that they are from our first production run. If you experience any problems with your new USB2.0 backpack, we will as always do whatever it takes so that you are 100% satisfied. As a token of our good faith we will replace your new USB2.0 backpack free of charge at any time within 12 months of your upgrade or offer you a refund if you are not entirely satisfied.

 
So these are not test units. We have done two field tests, the term gamma is going to be used a lot in the future, almost a branding term for pre-release, cutting edge, open, be-a-part-of-the-development-of-the-product message.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rcgcfn on March 18, 2004, 09:58:18 AM
O.K.

Kool,  [^]

Sounds better than ever.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 18, 2004, 01:24:42 PM
Ok, according to FedEx you guys got my Neuros yesterday (17th).  I know the "official" turn around time is 3 to 4 weeks, but how long is it going to be really?  Are you backed up pretty badly?  I was curious about how long (approx. in hours) it takes to change out one of these guys.  I was also curious about how many people "bit" on this deal.  I haven't seen anyone say they were doing it on the forums except for me.  

Funny, the song that's been running around in my head everytime I think of my Neuros being worked on is "Take Good Care of My Baby" by Gene Pitney [:)]

Thanks,
TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Khyron on March 18, 2004, 04:43:28 PM
Well all I can say is that they recieved mine on Tuesday the 16th and I'm waiting patiently.  I already miss it though.  I may need to steal my wife's sometime soon.

Customer #2482 and #5863


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TARTZ on March 18, 2004, 05:36:10 PM
As Kathryn said a few posts ago, it should take a lot less time than 4 weeks, but we just didn't want to set expectations extremely high and then dissapoint you all.  I know we have already started shipping units back to people this week and I'm sure we'll get faster at it as time progresses.
To answer a different post in this thread, I just put most of the copy together for the website concerning the new backpacks for sale.  We are hoping to have USB2 HD backpacks up for sale on the site early next week.  We will be offering a 20GB USB2 backpack for $179, 30GB for $209 and 40GB for $259.  A 60GB is also being considered, but probably not next week.
These are prices for HD backpacks only (with USB2 cable)  You will need to already own a Neuros player or purchase a Neuros 128MB (add the car power adapter if you wish)to use these.  The car power adapter will be offered at $10.
I hope this answers some of your questions.  If you are considering buying a Neuros at this time and USB2 is important to you, you may want to hold off until you see these backpacks available on the site early next week.
Sincerely,
Tim Artz

Neuros Customer Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: mlevine on March 18, 2004, 06:30:43 PM
I'll be the first to ask - has there been any thought given to current owners/users and their upgrade path?  As in - if I want to upgrade from my 20GB to a larger size must I buy what you're describing below (which sounds as though it has the brains as well) at the prices listed below or is there an alternate upgrade price for just a backpack?

Ultimately I'll admit that while I'd like more capacity in my HD to store more of my music collection I'm much prefer to wait out the smaller HD size (1.8 inch) announcement and cost before making my decision on which route to upgrade.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on March 18, 2004, 06:34:33 PM
quote:
Originally posted by mlevine
I'll be the first to ask - has there been any thought given to current owners/users and their upgrade path?  As in - if I want to upgrade from my 20GB to a larger size [...]

http://www.cool4u2view.com/

quote:
Originally posted by mlevine
[...]what you're describing below (which sounds as though it has the brains as well) at the prices listed below or is there an alternate upgrade price for just a backpack?

"These are prices for HD backpacks only"

(Edit: typo)


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 18, 2004, 06:53:54 PM
For international buyers my prices for stand alone backpacks as the ones mentioned above will move to match once those are listed online. [:D]

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rudolph on March 18, 2004, 09:16:29 PM
quote:
Originally posted by sweetartz
[snip]
To answer a different post in this thread, I just put most of the copy together for the website concerning the new backpacks for sale.  We are hoping to have USB2 HD backpacks up for sale on the site early next week.  We will be offering a 20GB USB2 backpack for $179, 30GB for $209 and 40GB for $259.  A 60GB is also being considered, but probably not next week.
These are prices for HD backpacks only (with USB2 cable)  You will need to already own a Neuros player or purchase a Neuros 128MB (add the car power adapter if you wish)to use these.  The car power adapter will be offered at $10.
[snip]



Can you guys notify Provantage about the new backpacks, the car charger, and the 128mb neuros (the currently have the 20gb and 20gb bundle only)? I'm in Canada so I plan on buying from them once the 2.0 backpacks come out.

Thanks


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 18, 2004, 10:10:54 PM
<sarcasm> I'll be sure to tell provantage [xx(] *nods head and winks* [}:)]</sarcasm>

In the mean time www.cool4u2view.com will be updated with new prices and products as soon as they come up on the NeurosAudio site. Some prices will be lower and some might be higher (than current prices) depending on the NeurosAudio site. [:D]

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: apportum on March 18, 2004, 11:53:42 PM
I'm happy and sad all at the same time.
 I just purchased a Neuros within the past couple of weeks, had to exchange it and now . . . and now I am pleased to see the new developments but feel a bit behind the 8-ball.
 I've barely begun to load files on the Neuros and doing without it for up to 4 weeks is a bummer to contemplate.
 And then reading of the new backpacks with increased drive capacities make me feel a little bit "had."
 I saw the question asked, but not answered: what arrangement, if any, might be made for recent purchasers who want both the USB 2.0 features and a larger capacity hard drive?

Jerry


Title: Re: The Official USB 2.0 Gamma Thread
Post by: gdibs on March 19, 2004, 08:23:45 AM
Hey, I ordered a Neuros on Feb 10th of this year.  What are my options here for the upgrade?  Can anybody help me out?  Thanks.

Gabe


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 19, 2004, 09:34:53 AM
gdibs did you read the USB 2.0 upgrade page ... your options are listed there.

apportum I'm not sure if they are going to be doing that, if not I probably can. You should email your question to support in the mean time.

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 19, 2004, 03:16:05 PM
Apportum,

We can upgrade your unit, OR sell you a new backpack. Another option may be to negotiate a HD upgrade through Cool4U.

We have to stamp things out a bit, and keep things simple. In the longer run, it will help keep the prices low for everyone, otherwise we would have to bill and build every unit like a custom order, and it would get labor-intensive.

We apologize for any discomfort.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 19, 2004, 07:40:53 PM
Once I can get some empty USB 2.0 backpacks I can handle custom jobs like that not a problem for me.

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kursplat on March 19, 2004, 10:33:11 PM
AAAAHHHHGGGggggg.....?  
quote:
$63 USB 2.0 HD Backpack Upgrade is NOT available in the quantity desired.
all gone already ? just 1 , that's all i want. is this a temp situation ? or is that it until final public release ?  
TIA

There are two major products to come out of UC Berkeley: LSD and UNIX. This is not a coincidence.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TARTZ on March 20, 2004, 12:13:17 AM
Don't fret, we're not running out of them just yet.  We haven't been stocking the web inventory as well as we should, but there are plenty physically in stock.  Place your order anyway and it will get processed.  You'll get your confirmation when you place it and still be able to send it back to us.
Tim Artz

Neuros Customer Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kursplat on March 20, 2004, 12:21:03 AM
quote:
Don't fret, we're not running out of them just yet. We haven't been stocking the web inventory as well as we should, but there are plenty physically in stock. Place your order anyway and it will get processed. You'll get your confirmation when you place it and still be able to send it back to us.
Tim Artz


whhoo..

There are two major products to come out of UC Berkeley: LSD and UNIX. This is not a coincidence.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rramsey(at)dracovolans.com on March 22, 2004, 12:50:34 PM
ARRGGGHH!!!!

You're such a tease.  I log in to the neuros site, I see the big announcement of the USB 2.0 units with bigger hard drives, and none of the links work.  And they new units aren't listed in the store yet either.  [:D]

Will these still Gamma units?  It didn't look like it.  Guess I'll just keep hitting that refresh button until it all works. [:)]

insert funny sig here


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 22, 2004, 01:10:32 PM
Link works for me.
K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rramsey(at)dracovolans.com on March 22, 2004, 01:45:38 PM
Weird.  Those links don't work for me in Firefox on XP Pro, Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8 , but the other ones do.  I looked at the code, and I think I may have the answer.  In the links that don't work in firefox, the href has a forward slash in front of it.  So it looks like <a /href="whatever"> instead of <a href="whatever"> for the links that do work.  Maybe that's it.

Are there any upgrades to the neuros brain coming out in the near future?  I'd like to have two separate units, one for me and one for my wife.  I suppose I can wait if there's a new brain coming soon. [;)]

And thanks for the quick response!  I really do love my neuros and it's the great team that's really made me proud to be a neuros owner.

Thanks,

bob

insert funny sig here


Title: Re: The Official USB 2.0 Gamma Thread
Post by: K-Man666 on March 22, 2004, 01:52:35 PM
The link does work for you, but not for me and the others, because the http://www.neurosaudio.com is missing before "/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016001"
Check this by viewing the sourcecode!

Kaspar (The German Guy)


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rramsey(at)dracovolans.com on March 22, 2004, 02:09:27 PM
Kaspar,  

Check the other links.  You don't need the http://www.neurosaudio.com part of the link because the browser will interpret that for you.  It's called a relative link.  It means that /store/product is found directly below whatever the current page is.

insert funny sig here


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Pyro226(at)hotmail.com on March 22, 2004, 02:18:45 PM
I'm running XP Pro, and the links don't work for me in Firefox, but work fine in Internet Explorer, so it's probably that / thing.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: K-Man666 on March 22, 2004, 02:25:31 PM
So if just so could take care of us poor non M$IE-only users[;)]!
Ever heard of standard conformity or CSS with IE being implemented right?

Kaspar (The German Guy)

EDIT: and thanks for the clarification about 'relative links', rramsey, have never done a lot of HTML, and it's been along while...


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on March 22, 2004, 02:31:32 PM
Well, the links on the home page to the 20, 30 and 40 GB backpacks don't work for me either. It's the / in front of the href, as already discussed.

You can get to them either through Neuros Products -> Neuros Gear or the links below:

20 GB: http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016001
30 GB: http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016301
40 GB: http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016401


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rcgcfn on March 22, 2004, 02:33:17 PM
Somehow, I feel retarded because mine works[:D]

I may have to use IE for now, but I don't have to like it.

I'm just too lazy to be in linux right now . . .


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rramsey(at)dracovolans.com on March 22, 2004, 02:38:46 PM
rcgcfn,

You don't need to be in linux to use firefox.  It's available for windows too.  Once you get tabbed browsing, no popups, and no ads, you'll never go back.

And now I'm afraid I've hijacked this thread.  Didn't mean to.  Feel free to email me if you have questions about html or firefox and we can take this off list.



insert funny sig here


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Yono on March 22, 2004, 03:44:02 PM
Grr, the 40GB is still cheaper than 20Gig back when I bought it. [:p]

-- 'Artificial Intelligence is No Replacement for Natural Stupidity'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on March 23, 2004, 02:13:03 AM
quote:
Originally posted by kborn(at)neurosaudio.com

Link works for me.
K

Neuros Support



Those 3 links don't work in Mozilla 1.6, and I'm certainly not going to start using IE - please change the webpage for the "rest of us" who don't use Microsoft web browsers. [V]

Thanks,
TV


Title: Re: The Official USB 2.0 Gamma Thread
Post by: EricG on March 23, 2004, 09:34:13 AM
quote:
Originally posted by TV Casualty


Those 3 links don't work in Mozilla 1.6, and I'm certainly not going to start using IE - please change the webpage for the "rest of us" who don't use Microsoft web browsers. [V]

Thanks,
TV



Sorry about that, it was a typo by someone I was having do updates for me as I am on the road right now.  They should be updated very shortly and work properly.  

In the meantime, you can get to the product through the Neuros Gear page, or the links posted above.

Eric


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on March 23, 2004, 10:13:38 AM
quote:
Originally posted by EricG
...as I am on the road right now.



I didn't think they let you take time off [:D]

No worries, Eric. Keep up the good work.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on March 24, 2004, 01:17:09 PM
quote:
Originally posted by EricG

quote:
Originally posted by TV Casualty


Those 3 links don't work in Mozilla 1.6, and I'm certainly not going to start using IE - please change the webpage for the "rest of us" who don't use Microsoft web browsers. [V]

Thanks,
TV



Sorry about that, it was a typo by someone I was having do updates for me as I am on the road right now.  They should be updated very shortly and work properly.  

In the meantime, you can get to the product through the Neuros Gear page, or the links posted above.

Eric



Thank you EricG, the links work fine in Mozilla 1.6 now [:D]
Kudos to you and the rest of the team at Digital Innovations -
your attention to listen to your customers is one of the biggest
reasons I and a number of others have purchased the Neuros, not
to mention the coolness features [8D] (Ogg playback, etc.),
Thanks again,
TV


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Waylander on March 26, 2004, 10:56:47 AM
So can I just wait until you are selling the usb 2.0 packs on here , and buy the 20 gig bundle and it come with the usb 2.0 without a price increase?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 26, 2004, 11:05:43 AM
No, you can purchae the equivalent of a USB 2.0 bundle by getting
This ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016001"), this ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4014000"), and this ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Players&product;%5Fid=4010101"). These will total $288.94 before shipping.

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rramsey(at)dracovolans.com on March 26, 2004, 11:15:13 AM
quote:
Originally posted by Cool4u2view

No, you can purchae the equivalent of a USB 2.0 bundle by getting
This ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016001"), this ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4014000"), and this ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Players&product;%5Fid=4010101"). These will total $288.94 before shipping.

-Jeff



I thought there was a difference in the "brains" in the standalone 128 meg player and the bundled version.  I thought the 128 meg version had only 64 megs of memory while the brain in the bundled version had 128 megs.  Is that no longer the case?  Does it make a big difference in playback when using the 128 and 20 gig units?

I keep hoping for an announcement that the base brain has had an upgrade to 256 or better.  It seems inevitable that it's capabilities will increase.  The question is just when.  Maybe there's an inventory issue.

insert funny sig here


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Waylander on March 26, 2004, 11:19:38 AM
Do we know if there will ever be a 256 meg version of the Neuros?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Waylander on March 26, 2004, 11:22:23 AM
quote:
Originally posted by Cool4u2view

No, you can purchae the equivalent of a USB 2.0 bundle by getting
This ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4016001"), this ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Gear&product;%5Fid=4014000"), and this ("http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Players&product;%5Fid=4010101"). These will total $288.94 before shipping.

-Jeff



Would it not be more cost efficient to just buy the bundle for 230 and send it off to be upgraded?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 26, 2004, 11:23:03 AM
You can buy a 2.0 backpack now. And people are making their own bundles.

We're going to add some instuctions, but I will say this, and ask you all to pass it around as appropriate:

DO NOT PUT 1.0 FW ON A USB 2.0 UNIT.

We are going to get our 2.0 FW up to snuff and into production in a week or two, and pull the 1.0 firmware off the site.

The reason this is important is that if you put 1.0 FW into a 2.0 backpack AS SOON AS YOU INSERT THE BACKPACK, it wipes out your serial number.

Then, when the MyFi enhancements are added, it will be detected by serial number. So if you serial number is 000001 you will get nothing.

Kathryn

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 26, 2004, 11:26:01 AM
Waylander,

I just sent mine in for the upgrade (it's coming back Monday W00T!).  By the time you count shipping cost there and back and the $63 upgrade, the 288 sounds pretty good to me.

--TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on March 26, 2004, 11:26:18 AM
Maybe Waylander, the possibility has been mentioned on the forums.

rramsey, the bundle and the 128MB version have always had 128MB. The "brains" as you say in the HD version (not bundle) has 64MB.  Buying a 128MB Neuros, a car adapter, and a 20GB backpack has always been equivalent to a bundle (maybe not always in price though).

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Schmutzig on March 26, 2004, 11:32:26 AM
Hey all,

I sent my Neuros 128/20 combo back for the USB 2 upgrade on the 10th and it just arrived on my doorstep via Fedex Ground. I've got to head off to my (now) boring and inane Friday classes, but I've plugged it in to charge for the recommended 8 hours and I'll be excited to play with it tonight. I just have to make sure my computer's USB 2 drivers are up to snuff.

Thanks for great response time! Just over 2 weeks while I was hunkered down prepared for 4. /me is really excited!


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on March 26, 2004, 11:33:18 AM
Hmm. I added a footnote that got lost, I think.

The good news on my previous note is that if your serial number gets wiped out, we can fix it without a repair. We just send you a file and walk you through some super secret keypresses and fix you up.

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 26, 2004, 11:34:44 AM
OOOOOooooo  Super Secret Keypresses!

You know everyone and their brother is going to be trying to find those out now [;)]

And I'm with Schmutzig.  My Neuros has been gone for barely a week and they're shipping it back already.  WAY TO GO GUYS!!!!

The support level with the Neuros ought to be made a LAW for all the other lamer companies out there.  It's simply incredible.

TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Khyron on March 26, 2004, 01:52:08 PM
Way cool.  Tim E-mailed me last nihgt with the tracking numbers - looks like I'll have it Monday.  The super-secret keypresses would have been nice for the week between the time my serial number was screwed up and the time I shipped it out for the upgrade.


Customer #2482 and #5863


Title: Re: The Official USB 2.0 Gamma Thread
Post by: secret|eating on March 29, 2004, 05:56:51 PM
Man this is just great!  It seems odd however that no one seems to be posting about their actual experiences with the Gamma Units, how they work in comparison with the old usb1.1 units.  I noticed that we have to send in the player with our backpack when upgrading.  Why is this?  I keep hearing that this is just a backapck upgrade not a main unit, hd, or battery upgrade.  So why send in the main unit then?  Is it because the Firmware is stored on the main unit?  If so will the usb2.0 upgrade render the 128M flash unit non-functional, since the usb2.0 firmware is not compatable with the usb1.1 backpacks?  Or have I misunderstood somthing regaurding Firmware?


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on March 29, 2004, 06:00:52 PM
quote:
Originally posted by secret|eating

Man this is just great!  It seems odd however that no one seems to be posting about their actual experiences with the Gamma Units, how they work in comparison with the old usb1.1 units.

Faster = Better

quote:
Originally posted by secret|eating

I noticed that we have to send in the player with our backpack when upgrading.  Why is this?  I keep hearing that this is just a backapck upgrade not a main unit, hd, or battery upgrade.  So why send in the main unit then?  Is it because the Firmware is stored on the main unit?  If so will the usb2.0 upgrade render the 128M flash unit non-functional, since the usb2.0 firmware is not compatable with the usb1.1 backpacks?  Or have I misunderstood somthing regaurding Firmware?

They also take the time to inspect your head unit and update your device to any design changes (improvements) and also fix any issues they find. Basically the standard 1,000,000,000,000,000 Bytes Manufacturer's recommended maintenance. [;)]

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on March 30, 2004, 11:19:20 AM
Fine.  You want some posting from someone who's upgraded, I'll give you some posting [:D]

MUCH MUCH MUCH Faster.  Wow.  Delete times for multiple files about 2 seconds.  I moved approx 200 tracks in about 2 minutes over to the Neuros.  Just got mine back yesterday so I haven't played with it much, but it's great so far.

Just one small problem.  I'm getting a high pitched whine through the MiFi when I'm close to a receiving antenna.  Only really noticable when the music is quiet.  This is unfortunate considering that when the signal quality is the best I can hear the whine better.  I don't remember that being there before.  Any suggestions?

--TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Gauge on April 01, 2004, 03:50:47 PM
I just got my USB 2.0 upgrade back from DI.  Although I don't have USB 2.0 capability on this computer (yet), I've started loading up my songs again using the new USB 2.0 slot on the Neuros.  And strangely enough, it seems to be going slightly faster than before.  I filled up 9 to 10 MB of it in about 2 and 1/2 hours to 3 hours using NDBM.  At that rate, I could fill the entire thing up in about 6 hours, which I think is faster than I was getting before.  It's not comparable to USB 2.0 speeds, but still pleasant surprise.  [8D]


Gauge


Title: Re: The Official USB 2.0 Gamma Thread
Post by: secret|eating on April 01, 2004, 05:40:58 PM
So what Firmware did they load it with, the old or the new 2.11, if anyone reading this hasn't loaded up with 2.11 they should it is still pre-release, but the enhancements are grrrreat.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Yono on April 01, 2004, 05:48:31 PM
quote:
Originally posted by secret|eating

So what Firmware did they load it with, the old or the new 2.11, if anyone reading this hasn't loaded up with 2.11 they should it is still pre-release, but the enhancements are grrrreat.



Actually, why get 2.11 when you can get 2.13. [;)]

-- 'Artificial Intelligence is No Replacement for Natural Stupidity'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on April 01, 2004, 09:01:14 PM

Hello all, I received my USB2 upgrade 2 days ago, and have been having
several problems - here I will only detail the USB2 specific issues I am having:

1. The USB 1.1 portion of the Neuros silver unit still works, which
   is great, since I cannot get the USB 2.0 portion to work on the
   backpack.
2. I have tried using a Zonet ZUN2200 USB 2.0 Cardbus adapter on my
   work laptop (running Win2K, SP4), with no luck - as soon as I
   connect the Neuros, a popup window appears "Unsafe Removal of
   Device - You have uplugged or ejected a device without stopping it
    ..."
   Perusing to Control Panel -> System -> Device Manager ->
   Universal Serial Bus controllers -> USB Mass Storage Device, it
   shows up with a yellow triangle with a '!' in it, and when I click
   on properties, it states that the driver is not functioning
   properly.
   (I have tested a friend's USB 2.0 Lexar Jumpdrive with this card
    and had absolutely no problems, so I'm convinced the Zonet card
    is working properly)
3. I have tried using an Iogear PCI card on my home machine (win2k,
   SP4), with slightly different results - when I connect the Neuros,
   Win2K detects a USB 2.0 Harddrive, and adds the USB Mass Storage
   Device to the list of devices listed in the Control Panel ->
   System -> Device Manager -> Universal Serial Bus controllers ->
   USB Mass Storage Device area, this time with no yellow triangle,
   so Win2k says it's working fine, however, when I open up an
   explorer window, the Neuros does not show up as any of the
   logical drives.  When I fire up Neuros Sync Manager (version 1.42),
   and try to retrieve the serial number, it pops up an error window
   saying it can't detect the Neuros.
4. I brought in my Iogear PCI card to work and tested in a machine
   in one of our labs here on a machine that can boot either win2k
   SP4 or winXP, and I get the same exact results as #3. above in
    both win2k and XP.
   (I plug in my friend's USB 2.0 Lexar Jumpdrive, and it works
    flawlessly with my Iogear card in both OS's).
5. I connected my Neuros to a co-worker's XP machine here at work,
   and I get the same exact results as #3 (my friend's Jumpdrive,
   again works flawlessly on this machine too).

My question to Digital Innovations Support is what do I do now?
Do I have a defective unit? I have isolated the problem to the
Neuros itself, as I have tried other options (different machines, different USB 2.0 root hubs,Jumpdrive, etc.) According to the Version in the Settings Properties, it is running 2.12.0137 ...

Please help, as I am at my wits end trying to get correct USB 2.0 connectivity! [:(]
(USB 1.1 works fine, and even using the USB 2.0 cable on a USB 1.1 port works fine, as well)

Thanks,
TV


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TARTZ on April 02, 2004, 09:55:01 AM
This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on April 02, 2004, 01:55:04 PM
quote:
Originally posted by sweetartz

This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support



Hi Tim, I tried the driver but I still get the exact same results as before on the windows 2000 machines (I may try on XP later this afternoon, but somehow I doubt anything will be different).  The only difference is that in the Device Manager window, instead of USB Mass Storage Device, it shows up as Neuros Digital Audio Computer.

Again, I'm more inclined to believe I have a defective unit at this point (or defective firmware).  Please advise,
Thanks


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on April 02, 2004, 02:01:45 PM
quote:
Originally posted by TV Casualty

quote:
Originally posted by sweetartz

This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support



Hi Tim, I tried the driver but I still get the exact same results as before on the windows 2000 machines (I may try on XP later this afternoon, but somehow I doubt anything will be different).  The only difference is that in the Device Manager window, instead of USB Mass Storage Device, it shows up as Neuros Digital Audio Computer.

Again, I'm more inclined to believe I have a defective unit at this point (or defective firmware).  Please advise,
Thanks



I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)
...

TV


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on April 02, 2004, 02:39:04 PM
quote:
Originally posted by TV Casualty

I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)
...

TV



What quality are you encoding your ogg files at? I have both q5 and q6 oggs on my USB 2 unit with firmware 2.13 with no noticable skips or freezes.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: alecm on April 02, 2004, 02:47:58 PM
quote:
Originally posted by TV Casualty



I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)



1. Skips are still happening with high bitrate oggs, and very low bitrate oggs (http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=137 vote for it, the high bitrate skipping (>=q6 over MyFi) could probably use a bugzilla report).  These are known bugs and have consistently improved.
2. The beta firmwares freeze up occasionally.  Unfortunately most of these freezes are not easily reproduceable.  If you can reproduce it file a report.
3. This is reported here http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=72 vote for it.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on April 02, 2004, 03:52:00 PM
quote:
Originally posted by alecm

quote:
Originally posted by TV Casualty



I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)



1. Skips are still happening with high bitrate oggs, and very low bitrate oggs (http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=137 vote for it, the high bitrate skipping (>=q6 over MyFi) could probably use a bugzilla report).  These are known bugs and have consistently improved.
2. The beta firmwares freeze up occasionally.  Unfortunately most of these freezes are not easily reproduceable.  If you can reproduce it file a report.
3. This is reported here http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=72 vote for it.



I encode all my files with quality setting 5 (oggenc -q 5 *.wav), and have not had the skips when I had the "old" firmware with my original unit - I'll try out the newer firmware to see if that resolves it - the good news is that to my ear, it sounds like the phonic quality of the Neuros has improved with the 2.12.xxx firmware I have now!

About the freeze - it's only happened once so far ... if I can reproduce, I'll file a bug report.  I also powered it on this morning, and a message popped up "Unable to mount harddrive, entering diagnostic mode", followed by a menu with the choices "NAND disk, Hard drive, Exit", to which I chose Exit, at which point, everything fired up correctly, and the unit played fine as if nothing unusual had happened (except for the skips mentioned above).  At least it doesn't try to re-format the harddrive, like the old firmware did to me 1 time!

TV


Title: Re: The Official USB 2.0 Gamma Thread
Post by: alecm on April 02, 2004, 05:15:06 PM
quote:
Originally posted by TV Casualty


I encode all my files with quality setting 5 (oggenc -q 5 *.wav), and have not had the skips when I had the "old" firmware with my original unit - I'll try out the newer firmware to see if that resolves it - the good news is that to my ear, it sounds like the phonic quality of the Neuros has improved with the 2.12.xxx firmware I have now!



The chirps that were common with Oggs in the older firmwares are now skips in the 2.x versions.  I haven't noticed many with q5 over MyFi, but I'd imagine if a particular passage ended up with a high bitrate encoding (it is VBR) then it might skip, especially if other things are going on (disk read, navigation, etc.).


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TV Casualty on April 03, 2004, 12:36:52 PM
quote:
Originally posted by kronin

quote:
Originally posted by TV Casualty

I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)
...

TV



What quality are you encoding your ogg files at? I have both q5 and q6 oggs on my USB 2 unit with firmware 2.13 with no noticable skips or freezes.



After upgrading the firmware to 2.13, at least on the first song I noticed skips, the skips have disappeared!  I'll have to check my others songs that exhibited the skips, but at least this is a good sign! [:)]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TBone on April 06, 2004, 09:53:57 AM
I'm officially jealous of you folks who got your units back in less than 2 weeks.  I wanna my neuros!  [:p]


-- OVER the underpass!  UNDER the overpass!  Around the FUTURE and BEYOND REPAIR!!


Title: Re: The Official USB 2.0 Gamma Thread
Post by: NC-17 on April 06, 2004, 02:30:31 PM
I'm jealous too! Me wants my preccccioousss >=] It'd have been 2 weeks for me Thursday this week. Unfortunately I'm leaving the country a week on Wednesday so I might have to do without my precious until late July if it's not done by next Monday/Tuesday morning =((. It took 14 hours for UPS to ship mine 15 miles away to DI hehe :) Anyway, I'm sure they have been bombarded with many more units recently so things may be slowing down. Keep up the good work DI!


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Ghostrider on April 06, 2004, 03:53:47 PM
i sent mine in on the 3/18/04 and still have not recived it yet what is taking so long


Title: Re: The Official USB 2.0 Gamma Thread
Post by: NC-17 on April 06, 2004, 04:04:37 PM
Well, they did say 3-4 weeks, so we still have time to wait until that limit is over. It's not really taking so long, they just have lots to get through and they are taking care to make sure the units are in good shape before sending them back. Patience, grasshopper, I too find it difficult to go without my daily Neuros fix - but think of the benefit for the wait! :D


Title: Re: The Official USB 2.0 Gamma Thread
Post by: ian on April 07, 2004, 12:02:52 AM
This is why I'm glad I waited a month or so before I'm going to send mine in, get the rush over first, then get mine back in no time at all (or so the plan goes).

That and the fact that I need my Neruos for a trip to Atlanta next week for the FIRST Robotics Championships, if anyone knows what I'm talking about.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rudolph on April 07, 2004, 01:13:23 PM
quote:
Originally posted by ian

This is why I'm glad I waited a month or so before I'm going to send mine in, get the rush over first, then get mine back in no time at all (or so the plan goes).

That and the fact that I need my Neruos for a trip to Atlanta next week for the FIRST Robotics Championships, if anyone knows what I'm talking about.


Ah yes, I was on the FIRST Robotics team at my schoool two years ago when I was still in Highschool. During the competition our robot was tied for 1st place then near the end, a gear got worn out and our robot could only move in circles ... so we ended up 22nd [:p]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: ian on April 08, 2004, 01:11:49 PM
quote:
Originally posted by rudolph
Ah yes, I was on the FIRST Robotics team at my schoool two years ago when I was still in Highschool. During the competition our robot was tied for 1st place then near the end, a gear got worn out and our robot could only move in circles ... so we ended up 22nd [:p]



We've had an eventful year, with team politics and what :-\.  Still did manage to be finalist (we lost the last round of the competition) at SBPLI (my local competition, on Long Island), even though our robot didn't do much except drive back and forth...

I realized though, that for Atlanta, I'm going to need something to keep me entertained while I wait for my entire team to get through security checkpoints and such, so I'm holding on to my Neuros till I get back.  Hopefully when I send my Neuros in, it'll come back within two or three weeks, just in time for my birthday... :p


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on April 08, 2004, 01:54:08 PM
Been playing around with Beta Firmware 2.13.  Seems to work a LOT better than the last one.  I had a couple of weird crashes right after receiving my Neuros back from the USB2 upgrade (it had 2.12), but those seem to have disappeared now.  Good work folks!

--TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rramsey(at)dracovolans.com on April 11, 2004, 08:00:07 PM
quote:
Originally posted by Cool4u2view


rramsey, the bundle and the 128MB version have always had 128MB. The "brains" as you say in the HD version (not bundle) has 64MB.  Buying a 128MB Neuros, a car adapter, and a 20GB backpack has always been equivalent to a bundle (maybe not always in price though).

-Jeff



Jeff,

Took awhile to find the quotes from JoeBorn, but I know now I didn't have a faulty memory.

http://www.neurosaudio.com/community/forum/topic.asp?TOPIC_ID=43&SearchTerms;=difference,backpack

In this thread, discussing the memory differences between buying a bundle (128 megs of memory) and buying a flash unit and a hard drive (64 megs)

Joe Born said:

"we're not putting 128 megs on the main player when shipped with a HD unit, since our initial feedback is that very few folks will be interested in this functionality. We do intend to support that down the road."

Later:

" The flash unit is exactly the same as the 20GB unit except for memory."

This is also in the faq:

http://www.neurosaudio.com/support/NeurosProductsfaq.asp#a3

The Neuros product store also has the 20 gig backpack model listed with 64 megs of memory:
http://www.neurosaudio.com/store/product.asp?catalog%5Fname=DigitalInnovationsCatalog&category;%5Fname=Neuros+Players&product;%5Fid=4010201

Could someone from Neuros confirm/clarify that this is no longer the case, that if I buy a 128 meg neuros and a 40 gig usb 2.0 backback that this is the equivalent of buying a bundle?  Since the 128 meg units are sold out at the moment, what are the chances of seeing them upgraded to 256 soon?



insert funny sig here


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on April 11, 2004, 09:51:37 PM
Those quotes are basically what I said myself...

In your earlier post you were mixing up the bundle and the HD unit

Neuros Bundle = 128MB Neuros (and everything included with it.) Plus a hard drive backpack and a car adapter.

Neuros HD unit = 64MB Neuros face with HD backpack in one box

So if you were to buy a bundle you get three items in the box. A Neuros box containing a 128MB Neuros exactly the same as if you bought it by itself, you get another box or envelope containing the HD backpack, and also a car adapter.

This means that a bundle is simply a 128MB plus car adapter and any HD backpack of your choice. I hope that clears it up.

As for 256MB... when the Neuros gets back in stock it will probably still be 128MB at least for a while.

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: squarooticus on April 12, 2004, 02:44:47 PM
So, I had to replace the hard drive in my Neuros as a result of dropping it on a concrete floor; as a result, I figured I'd put in a much larger drive (80 GB) as long as I was going to have to buy a new drive anyway.

Question: can I still get the USB 2.0 upgrade for free? (I bought mine back in June or July of 2003.)  Since I replaced it with a larger drive, I just want to make sure that (a) the DI people aren't going to get pissy and (b) that I'm going to get the same drive back. [:)]  I'm perfectly willing to put the now-defunct drive back in the unit before sending it in, but I figure DI is going to want a working drive in order to test the unit.

(Personally, I'd much rather they just sent me an empty USB 2.0 backpack and take a CC # to give me incentive to send back the unused USB 1.0 backpack, and I'll transfer the drive and battery myself; but it sounds like they don't want to do this.)

Cheers,
Kyle


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Cool4u2view on April 12, 2004, 02:51:45 PM
You can email support about the upgrade question (sending it in) since your drive assuming you are using the latest firmware should work if moved from USB 1.1 to USB 2.0 without any problems.

-Jeff


Title: Re: The Official USB 2.0 Gamma Thread
Post by: AreBee on April 13, 2004, 12:55:52 PM
Neuros received my order four weeks ago. It's not ready yet. All they said was soon. Be prepared for a longer than four week wait.[V]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on April 13, 2004, 03:38:40 PM
quote:
Originally posted by AreBee

Neuros received my order four weeks ago. It's not ready yet. All they said was soon. Be prepared for a longer than four week wait.[V]



Yes RB there seems to be a bit of a bottle neck here.  What's worse is that Customer Service doesn't seem to have a handle on the process.  They tell me that the upgrades are handled elsewhere and that they are unable to give me an estimate of how much longer it will be until I get my Neuros back.  The way this upgrade process is going is not a good thing for Neuros' customer relations, which has been great up to now.  They are taking happy customers and giving them a reason to complain.

Good luck to all of us,
Ed

PS - Neuros folks - please respond to this thread.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on April 13, 2004, 05:41:23 PM
There might be a slight delay, but not much. Some of the problem is that people heard about other people having a shorter turnaround time than 4 weeks, and sent theirs in. We have a lot of calls from people after 2 weeks, asking about their upgrade.

As for not knowing the exact status, remember that hardware upgrades are relatively unprescedented in technology. Call Apple and ask if they'll upgrade your iPod hardware from a year ago, and convert it to the mini model for a nominal fee, and see what they say.

This hardware upgrade is a one-time thing, and not worth the time or expense to set up an entire tracking system between our shipping partner and ourselves.

So please have a little patience, I know there is NO lockup and they are moving along and shipping out units every day.

Kathryn

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: TheErk on April 13, 2004, 07:44:15 PM
I'll be the first to apologize for saying that I got mine back in two weeks.  Sorry folks if this made you think that would be the norm.  They did say "4 to 6 weeks" on the initial offer.  I just got lucky I guess.

--TheErk


Title: Re: The Official USB 2.0 Gamma Thread
Post by: ian on April 13, 2004, 09:42:52 PM
Remember, if everyone sends it in at once, it'll create a backup, as only so many can be upgraded at once.

I think what happened is most people said "oh, I'll wait a few weeks, the bulk of repairs will be over then."  Problem is, everyone, save a few, said that, so the bulk hit a few weeks later, and those who sent in early got theirs back fast, now it's taking longer.

I've yet to send mine back, but I think I will next Monday, after I get back from my trip.  I just hope that the bulk of the upgrades are done, so mine flies right through, but if I have to wait, they did say 4 to 6 weeks, so I can't complain too much.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on April 13, 2004, 10:16:52 PM
quote:
Originally posted by kborn(at)neurosaudio.com

There might be a slight delay, but not much. Some of the problem is that people heard about other people having a shorter turnaround time than 4 weeks, and sent theirs in. We have a lot of calls from people after 2 weeks, asking about their upgrade.

As for not knowing the exact status, remember that hardware upgrades are relatively unprescedented in technology. Call Apple and ask if they'll upgrade your iPod hardware from a year ago, and convert it to the mini model for a nominal fee, and see what they say.

This hardware upgrade is a one-time thing, and not worth the time or expense to set up an entire tracking system between our shipping partner and ourselves.

So please have a little patience, I know there is NO lockup and they are moving along and shipping out units every day.

Kathryn

Neuros Support



OK Kathryn:

So sue me for liking my Neuros so much and wishing that I had it back.  Yes, the upgrade offer is unique.  However, the offer was promised on these forums.  In my case, I bought on the basis of that promise (and, of course, on the features and quality of the Neuros, as well as the support and history of great service portrayed on these forums).  You and Joe should have known that the demand for the upgrade would be great and devoted sufficient resources to sustain a speedy turn-around.  I now recognize that this is water over the dam and that nothing can be done to expedite the process underway.  What I suppose I would like, is an apology.  It is unreasonable to expect your customers to wait four weeks for return of the product they enjoy using so much.  An acknowledgement of your oversight and perhaps a token premium would be appreciated.

Thanks,
Ed


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Llama on April 13, 2004, 11:03:03 PM
hey, waterbrother, stop complaining.  do you have any idea how good of a deal this is, and your complaining about it? they didnt have to offer it at all, and even this cheap.  so i dont think they should have to apoligize about a lot of people taking advantage of a great deal


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on April 13, 2004, 11:10:52 PM
quote:
Originally posted by waterbrother
OK Kathryn:

So sue me for liking my Neuros so much and wishing that I had it back.  Yes, the upgrade offer is unique.  However, the offer was promised on these forums.  In my case, I bought on the basis of that promise (and, of course, on the features and quality of the Neuros, as well as the support and history of great service portrayed on these forums).  You and Joe should have known that the demand for the upgrade would be great and devoted sufficient resources to sustain a speedy turn-around.  I now recognize that this is water over the dam and that nothing can be done to expedite the process underway.  What I suppose I would like, is an apology.  It is unreasonable to expect your customers to wait four weeks for return of the product they enjoy using so much.  An acknowledgement of your oversight and perhaps a token premium would be appreciated.

Thanks,
Ed



Ed,

Why is it unreasonable for DI to expect you to wait 4 weeks when they told you before you sent it in that it'd take 4 weeks? If I'm told I should expect a refund in 4-6 weeks, do I have a right to get mad if I don't have it back before 4 weeks? Not at all.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: webkid on April 14, 2004, 03:18:26 AM
quote:
Originally posted by waterbrother
An acknowledgement of your oversight and perhaps a token premium would be appreciated.


You know, it almost sounds as if what your're really interested in here are some freebies. This is at least the second time you've brought up some sort of "compensation" for all the horrible trauma DI has apparently caused you.
If you're not a satisfied customer, duly noted. There are lots of us who are, enough that the company doesn't have to give you (as you say) a premium.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on April 14, 2004, 08:13:12 AM
quote:

Ed,

Why is it unreasonable for DI to expect you to wait 4 weeks when they told you before you sent it in that it'd take 4 weeks? If I'm told I should expect a refund in 4-6 weeks, do I have a right to get mad if I don't have it back before 4 weeks? Not at all.



Chris:

Just to be clear.  A turn around time for upgrading was not mentioned prior to the actual beginning of the program.  If it had been posted at the time I purchased, I really don't know if I would have gone with the Neuros or not.  I truly believed that the 3-4 weeks mentioned in the upgrade order process was an "outside" parameter.  But you live and learn.  I don't want anyone to get the idea that I am scrounging for freebees.  My interest, as a business person, is to provide input to the DI folks.  Surely there are a large number of other folks out there who are as frustrated (yes, I am frustrated - I want my Neuros back - 128MB on my Nomad II is not cutting it.) and would be appeased by a little "tshatchkie".  I have a marketing background and know that customers will forgive and forget an awful lot when given something for nothing.  "Oh, my children suffered through food poisoning from your product, but Toasty Oats still are the greatest 'cause you sent them each free decoder rings!"

Make no mistake about this.  I am still very happy with my decision to purchase the Neuros.  Its performance and features are what make me anxious to have it back.  The service and customer care levels for DI are still excellent in my estimation.  I just thought my comments would be viewed as constructive criticism from an effected customer.  (Frankly, I also hoped that as a squeaky wheel - I might get the process greased to get my unit finished and returned.)

Finally, I can't wait to use my newly acquired Shure E3's on my Neuros.  They make the music sound like it's coming from your thoughts.  BTW these are strongly recommended by me to all Neuros users who feel they can plunk down $146.50 to MicrophoneSolutions.com (thanks to Flavio - for matching an Ebay store price), including 2nd day shipping.  Great price because Shure discourages discounting the $179.00 price.

There Webkid, I hope that you are satisfied that I am neither a rabblerouser or a jerk (I do not type expletives - but I speak them regularly).  And direct from the sixties...

I wish you peace and love,

Ed


Title: Re: The Official USB 2.0 Gamma Thread
Post by: enry on April 14, 2004, 09:21:26 AM
At least I know I'm not the only one waiting.  I can wait a bit longer, but it will get more important if Howard Stern gets taken off the air(!).


Title: Re: The Official USB 2.0 Gamma Thread
Post by: AreBee on April 14, 2004, 10:50:35 AM
I want to make it clear that i'm not angry or anything that it's taking longer than expected. But I clearly read that it would take three to four weeks and not four to six weeks as stated in this forum.
As of yesterday the order form still said four weeks for delivery. That said, i'm happy to report that after I sent my question in to technical support the unit shipped the next day. So my turnaround will be about five weeks when I get the unit back. Not too much off the mark. It's just been so hard to live without this thing. My car is just not the same without it.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on April 14, 2004, 02:28:02 PM
And for the record, I really do wish that if it says 4 weeks, that we turn it around in 4 weeks or less.

The larger problem is that it's hard to do "process improvement" on a one-time thing. If in general, things were too slow and the customers were dis-pleased, we would examine the process. In this case, it was a mistake of them turning around units at the top of the pile, not in the order they were received. Now they know, but it slowed things down for some people.

Again, if it's been over 4.5 weeks, and you are concerned, you are welcome to give us a call and we'll see what the status is.

Kathryn



Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: andywilson(at)canada.com on April 14, 2004, 02:51:44 PM
i just wish the status of the order changed on mine.... processing doesn't tell me anything... i know they have it ... i hate being without it


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Third Rail Design Lab on April 14, 2004, 03:44:45 PM
Happy Customer, present and accounted for.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Lou Erickson on April 14, 2004, 06:27:35 PM
Wow!  Here I've been heads down with other things in life, and not paying attnention, and they go and start shipping USB 2.0 without warning.

I'd have been a little unhappy had missed the ability to upgrade.  I've had mine long enough to nearly be out of warranty now, even.

I've just gotten my Neuros back from service for a bad DC jack, and now I get to send it in again.  It's been swell having it back, but I can live for a while without it.  I may wait a week or three to let the current rush die off, particularly since I have no USB2.0 machines.

And then I may order a gigantic disc drive.  =)  Whee!

I'm very happy.  Thanks so much, DI!


Title: Re: The Official USB 2.0 Gamma Thread
Post by: AreBee on April 15, 2004, 02:43:14 PM
WOW! Got the unit today. Very very fast. The new features are nice too. Picking up where you left off is the most immportant. Browsing is great too. USB2 is the only way to go! [:D]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: AreBee on April 15, 2004, 02:56:59 PM
Just one more post before I get to deciding which albums to re-download to the Neuros. After all was said and done, Neuros came through for me. Total turnaround was just over four weeks. They looked at my headphone jack problem and it looks like they replaced the whole "brain" just to address that problem. USB2 is like night and day. It looks like an album every few seconds speed. So I'm happy and happy to stick with this group of Neuros people. The community is just as important to me as the unit. So a big thank-you to the people at the company for staying the course and keeping the whole open source MP3 player thing alive!


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Ghostrider on April 15, 2004, 02:59:26 PM
happy camper here to love my neuros 2.0 took 4 week but it was worth wait sound is perfect just happy to have it back.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: NC-17 on April 16, 2004, 03:40:57 AM
omfg this rulz0r5!!!!!1112 hahah w0w thx D|!!!oneone ... it soooo f4st w00t!


English: Great job; USB2.0 is wonderful, thanks.


Alternative, compressed form: [:D]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: subatomic on April 19, 2004, 01:17:24 PM
too bad they can't send it to us, let us do the transfer, then we'll send ours back...

that way we'd have 0 time without our music. :)

http://www.subatomicglue.com


Title: Re: The Official USB 2.0 Gamma Thread
Post by: squarooticus on April 20, 2004, 11:53:41 AM
I just sent mine in this morning.  It should arrive there on Monday.  I'm already agonizing over how I'm going to live without this thing for 4+ weeks... [xx(]  I'm happy I'll have USB 2.0 support once I get it back, but in the meantime it will be very difficult, especially in the car when there's just crap on the radio.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kborn(at)neurosaudio.com on April 20, 2004, 03:31:59 PM
We looked into what was causing the delays, and there was a glitch. For those of you considering it, you may want to wait a week or two, eventually, it won't take 4 weeks, but not today...

K

Neuros Support


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Grumpy on April 20, 2004, 04:35:47 PM
Hey all, this is to the lucky few who have received back their new 2.0. Besides it being faster, what else have they changed. Please oh please tell me you can search by artist then album now. Also how is the MiFi working? Does it still allow you to pump up the signal to the stereo? Thanks all in advance.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on April 20, 2004, 05:19:33 PM
quote:
Originally posted by Grumpy

Hey all, this is to the lucky few who have received back their new 2.0. Besides it being faster, what else have they changed. Please oh please tell me you can search by artist then album now. Also how is the MiFi working? Does it still allow you to pump up the signal to the stereo? Thanks all in advance.



These changes are irrespective of the USB 2 upgrade. The current firmware available on the updates page, 2.13, provides the MyFi Gain adjustment in an XI menu (no key combos anymore). Artist-Album is in 2.14, which is currently being internally tested. Kathryn has posted elsewhere that she thinks it'll be posted to web beta soon.

The only thing the USB 2 upgrade provides is faster transfer speeds of your music to/from your computer, and conversely faster synchronizations. The USB 2 jack is on the backpack, not the main unit, so your main unit remains the same.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: AreBee on April 24, 2004, 12:47:35 PM
Just wanted to add that not only is the USB2 lightning fast, but the whole link-up and un-linking of the connection is speeded up. I don't know about anybody else, but with USB1 it took a while for Sync Manager to respond to the cable connection and disconnect. Now it's all very very fast. Niiiice!! [:p][:o)][:p][;)]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: RADAggie on April 26, 2004, 08:31:56 PM
I just wanted to add my 2 cents as a satisfied customer.  My Neuros has not made it back to me yet, but I have never dealt with a company that had this kind of customer service.  I seriously doubt if Apple gives iPod users the ability to upgrade without buying an entire unit.  Forget the upgrades, I don't know of any hardware company that issues frequent firmware updates without a paid, monthly subscription!  The Neuros' support makes it truly a unique product.  Thanks!

[:D]

RADAggie


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on April 27, 2004, 10:31:03 AM
quote:
Originally posted by RADAggie

I seriously doubt if Apple gives iPod users the ability to upgrade without buying an entire unit.

I can assure you that they do not.

You must buy a completely new unit to do any type of upgrade, unless of course it's the warranty voiding type of upgrade. [;)]

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: RADAggie on April 27, 2004, 09:20:47 PM
Waterbrother,

I have to say that I like the alias.  I go by Valmis on some other boards.  Are tehre any other RAH fans out there?

RADAggie


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on April 27, 2004, 09:41:01 PM
quote:
Originally posted by RADAggie

Waterbrother,

I have to say that I like the alias.  I go by Valmis on some other boards.  Are tehre any other RAH fans out there?

RADAggie



RADAggie:

So you grok my screen name.  I just wish I had the saintly patience of Valentine Michael Smith while waiting for my Neuros upgrade to be finished.

Peace,
Ed


Title: Re: The Official USB 2.0 Gamma Thread
Post by: qvack_82 on April 28, 2004, 06:33:45 PM
quote:
Originally posted by RADAggie

Waterbrother,

I have to say that I like the alias.  I go by Valmis on some other boards.  Are tehre any other RAH fans out there?

RADAggie



Yes indeed there are.

Theres only a few books of his I haven't read, and a half dozen or so which I don't own.  I also have a fair collection of first editions.

Do we need a flame war on which his best book? [;)]

Cheers

Paul

ln -s /dev/null ~/.sig


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on April 29, 2004, 07:38:02 AM
quote:
Originally posted by qvack_82

quote:
Originally posted by RADAggie

Waterbrother,

I have to say that I like the alias.  I go by Valmis on some other boards.  Are tehre any other RAH fans out there?

RADAggie



Yes indeed there are.

Theres only a few books of his I haven't read, and a half dozen or so which I don't own.  I also have a fair collection of first editions.

Do we need a flame war on which his best book? [;)]

Cheers

Paul

ln -s /dev/null ~/.sig



Only one hardbound here, Paul - the rest are paperbacks:

I have, however, met Arthur Clark and Ursula LaGuin here in New York at book signings.  But back to RAH, sheer influence and universality make Stranger his best book.  Others may be better literature (perhaps "The Cat..." or "Time Enough..."), but as a phenomenon, landmark and some say, "bible of sci fi", none beat it.  Please, in the spirit of VMS, lets not flame.  Instead, exchange and converse.  How about another question: Best sci fi novel made into the best sci fi film(feature length)?

On topic here - one more query: Best soundtrack for a sci fi film? (and where to download it? - Utilizing the speedy USB 2.0 in my Neuros - when it is returned to me.)

Peace, love and R&R;,
Ed


Title: Re: The Official USB 2.0 Gamma Thread
Post by: finwaite on April 29, 2004, 04:31:53 PM
I got my N back last night and WOW! Instead of 4 hours to sync 1800 tracks, it took 12 minutes!

Plus, I had it powered up at work today for about 8 hours straight, sometimes paused, most of the time playing randomly from the 1800 tracks I put on it last night...and the battery indicator is still at a strong 2 of 3 bars. It didn't start flashing between 3 and 2 until somewhere between 5 and 6 hours. I was running beta versions of FW 2.x before sending the device in for the upgrade, so I'm somewhat used to the improved battery life, but it feels like it's even better with the stable 2.13 that was installed on it as part of the upgrade.

As much as I missed it while it was gone (just under 5 weeks), the upgrade was well worth the wait.

Thanks, DI!
--mab


Title: Re: The Official USB 2.0 Gamma Thread
Post by: noiz on April 29, 2004, 11:26:38 PM
finwaite, once you upgrade to firmware 2.14 i think you will like it even more being able to do album under artist.

-noiz


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Zap! on April 30, 2004, 10:30:11 AM
Quick question: Will I have to send in the head unit with the drive for an upgrade?  I'd really like to keep using my Neuros with the flash backpack.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Chameleon on April 30, 2004, 10:59:12 AM
quote:
Originally posted by Zap!

Quick question: Will I have to send in the head unit with the drive for an upgrade?  I'd really like to keep using my Neuros with the flash backpack.

I think that they want you to do so because they do a full health checkup on the head unit and if there have been any modifications/improvements to the hardware inside the head unit, they will bring your particular device up to date with the current hardware revision.

At least, that's what I understood.

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'


Title: Re: The Official USB 2.0 Gamma Thread
Post by: finwaite on April 30, 2004, 04:21:12 PM
noiz,
I'm sure you're right...it's a feature I'm salivating over. But I'm waiting, at this point, for it to come out of beta. Also, I'm not sure if NeurosDBM supports Artist->Album yet (I'm pretty sure it doesn't, though I'm also pretty sure it's being worked on).

Anyway, looking forward to that feature...I'll just be that much more in heaven with my N at that point.  [:D]
--mab


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on April 30, 2004, 04:37:08 PM
quote:
Originally posted by finwaite

noiz,
I'm sure you're right...it's a feature I'm salivating over. But I'm waiting, at this point, for it to come out of beta. Also, I'm not sure if NeurosDBM supports Artist->Album yet (I'm pretty sure it doesn't, though I'm also pretty sure it's being worked on).

Anyway, looking forward to that feature...I'll just be that much more in heaven with my N at that point.  [:D]
--mab



Actually, with Beta Firmware 2.14 and Beta NSM 1.45, Arists -> Albums is working. It was implemented as Albums -> Artists -> Albums, but it works [:D]

Edit: DOH! Just re-read your post and finally saw NeurosDBM. You're correct, NeurosDBM doesn't support artist-album yet.


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on May 01, 2004, 12:01:41 PM
quote:
Originally posted by kborn(at)neurosaudio.com

We looked into what was causing the delays, and there was a glitch. For those of you considering it, you may want to wait a week or two, eventually, it won't take 4 weeks, but not today...

K

Neuros Support



OK! - My Neuros is on its way back:

Thanks Kathryn, Tom and Tim.  I know that I've been a real pain in the **s.  The forums have been absolutely correct in that the unit is great, the service is great and as a result the customer satisfaction is great.  I've been working at getting my tune database in shape to re-load on my Neuros on Tuesday.

Thanks again, I can't wait,
Ed


Title: Re: The Official USB 2.0 Gamma Thread
Post by: noiz on May 02, 2004, 10:25:37 PM
mab, neurosdbm still doesnt support it but if you use linux or want to use something other than NSM u might want to try sorune.
http://groups.yahoo.com/group/sorune/
this supports that feature and also some extra things that even arnt in NSM.

-noiz


Title: Re: The Official USB 2.0 Gamma Thread
Post by: RADAggie on May 05, 2004, 09:53:14 PM
quote:
Originally posted by waterbrother

But back to RAH, sheer influence and universality make Stranger his best book.  Others may be better literature (perhaps "The Cat..." or "Time Enough..."), but as a phenomenon, landmark and some say, "bible of sci fi", none beat it.  

Peace, love and R&R;,
Ed



I couldn't have said it better myself.  I'm not sure about best SF book to movie conversion, but I will say that Starship Troopers was butchered.  I can think of several SF/fantasy books that should be made into movies and have not.

RADAggie


Title: Re: The Official USB 2.0 Gamma Thread
Post by: qvack_82 on May 06, 2004, 12:06:50 AM
quote:

I couldn't have said it better myself.  



I agree, and the uncut stranger is much more of a good read than the original release.  So much more RAH's style.

quote:

I'm not sure about best SF book to movie conversion, but I will say that Starship Troopers was butchered.  I can think of several SF/fantasy books that should be made into movies and have not.

RADAggie



Starship troopers the movie should _not_ have been called that.  It has very little to do with the book.  But despite that was a reasonable if somewhat cheesy movie (IMHO).  One of heinleins best books-> movies is Destination Moon.  Probably because he wrote the screenplay.  Although it does seem a bit outdated 50 years later.

With other movies, I think Blade Runner is up there as one of the best book-> movie conversions.  The directors cut anyway, kept all the major themes of the book, and toned down some of PKD's rather `insane/tripped out/just plain weird`ness.

Cheers

Paul Warren

ln -s /dev/null ~/.sig


Title: Re: The Official USB 2.0 Gamma Thread
Post by: waterbrother on May 07, 2004, 01:23:04 PM
quote:
Originally posted by qvack_82

quote:

I couldn't have said it better myself.  



I agree, and the uncut stranger is much more of a good read than the original release.  So much more RAH's style.

quote:

I'm not sure about best SF book to movie conversion, but I will say that Starship Troopers was butchered.  I can think of several SF/fantasy books that should be made into movies and have not.

RADAggie



Starship troopers the movie should _not_ have been called that.  It has very little to do with the book.  But despite that was a reasonable if somewhat cheesy movie (IMHO).  One of heinleins best books-> movies is Destination Moon.  Probably because he wrote the screenplay.  Although it does seem a bit outdated 50 years later.

With other movies, I think Blade Runner is up there as one of the best book-> movie conversions.  The directors cut anyway, kept all the major themes of the book, and toned down some of PKD's rather `insane/tripped out/just plain weird`ness.

Cheers

Paul Warren




Blade Runner is my choice as well (and certainly what I had in mind when asking the question).

Believe it, or not, I have not read the unedited Stranger in a Strange Land.  That will be remedied in the next couple of days.  I'm a commuter these days - the book and my Neuros will make a great combination for making the riding time seem too short as opposed to too long.

Thanks for bringing that to mind,
Ed

PS - While I'm thanking - Tim/Tom, I really appreciate the service regarding the problem I was having with my unit after its return from USB 2.0 upgrade.  DI/Neuros "Where the customer counts."


Title: Re: The Official USB 2.0 Gamma Thread
Post by: Lou Erickson on May 07, 2004, 05:47:17 PM
(Can the Heinlien conversation please move to e-mail or a forum where people are discussing things like that.  At the lease, create a new thread someplace so people don't have to wade through this here.)

Well, I've just pushed the button on a USB 2.0 upgrade for my unit.  In preparation for this, I've bought a USB 2.0 adapter for the computer I use with Neuros.  (PCMCIA, so installation was trivial.)

I need to sync and check that I won't be losing any bits and then ship it off.  Tomorrow, I'll send it in.  I can only hope the rush has gotten caught up a bit.

Yay!  Once again, I'm excited about my Neuros!  [:D]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: carwashi on May 24, 2004, 03:54:07 PM
5 Weeks.  Thats how long you guys hae had my neuros and there is still no sign that its coming back any time soon.  What is going on there?

[:(!][:(!][:(!]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: squarooticus on May 24, 2004, 04:11:58 PM
quote:
Originally posted by carwashi

5 Weeks.  Thats how long you guys hae had my neuros and there is still no sign that its coming back any time soon.  What is going on there?


Same here: it just went on one month since they received it, and no word yet.

Kyle


Title: Re: The Official USB 2.0 Gamma Thread
Post by: squarooticus on May 24, 2004, 08:21:20 PM
quote:
Originally posted by squarooticus
Same here: it just went on one month since they received it, and no word yet.


Whether coincidental or not, I just received an email tonight indicating it was shipped today.

Cheers,
Kyle


Title: Re: The Official USB 2.0 Gamma Thread
Post by: carwashi on May 25, 2004, 01:12:17 AM
THey just sent mine off today as well.

[:)]


Title: Re: The Official USB 2.0 Gamma Thread
Post by: gotmonkey on May 25, 2004, 01:20:02 PM
I had gotten a bit discouraged about the USB2.0 backpacks over the last 6 months or so to the point I stopped checking the neurosaudio.com page altogether. Seeing that there has been activity lately is pretty exciting.

While I'm not sure I want to work with gamma technology, I look forward to getting my free upgrade (purchased 3/31/03) when the release versions are available. My questions are these:

1) for some reasonable price will I be able to upgrade to a 40GB backpack instead of a 20GB?

2) how much to purchase an additional 40GB packpack outright for early Neuros adopters?

3) for that matter, what will pricing be like for the various different USB2.0 backpacks? (128MB, 20GB, 30GB, 40GB)

Thanks,
^gotmonkey


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on May 25, 2004, 01:29:31 PM
quote:
Originally posted by tharris(at)real.com


2) how much to purchase an additional 40GB packpack outright for early Neuros adopters?

3) for that matter, what will pricing be like for the various different USB2.0 backpacks? (128MB, 20GB, 30GB, 40GB)

Thanks,
^gotmonkey



All the prices are on the products page, here[/url. ("http://www.neurosaudio.com/store/prod_neuros.asp")


Title: Re: The Official USB 2.0 Gamma Thread
Post by: gotmonkey on May 25, 2004, 02:02:56 PM
quote:
Originally posted by kronin

quote:
Originally posted by tharris(at)real.com


2) how much to purchase an additional 40GB packpack outright for early Neuros adopters?

3) for that matter, what will pricing be like for the various different USB2.0 backpacks? (128MB, 20GB, 30GB, 40GB)

Thanks,
^gotmonkey



All the prices are on the products page, here[/url.




Thanks for the reply.

I had seen this pricing information already, but I was under the impression that these where backpack+unit pricing. Is that not the case?

I have 20GB USB1.1 Neuros now, and I'm looking into my expansion options.

Thanks,
^gotmonkey
 ("http://www.neurosaudio.com/store/prod_neuros.asp")


Title: Re: The Official USB 2.0 Gamma Thread
Post by: kronin on May 25, 2004, 02:28:37 PM
quote:
Originally posted by gotmonkey



Thanks for the reply.

I had seen this pricing information already, but I was under the impression that these where backpack+unit pricing. Is that not the case?

I have 20GB USB1.1 Neuros now, and I'm looking into my expansion options.

Thanks,
^gotmonkey




Ahhh, now I understand. Cool4u2view has USB 2 backpacks for sale, here ("http://www.cool4u2view.com/Neuros_files/Page437.html").


Title: Re: The Official USB 2.0 Gamma Thread
Post by: rcgcfn on October 17, 2004, 07:36:28 PM
Do we need this stickied anymore?

I believe this information is well know, at least to us now . . .

Or maybe we just want it as a general information base for newcomers . . .

If it is for n00bs then we would want it in a different section.

Or, we could just keep it here . . .

--You should walk a mile in someone elses shoes cause then you will be a mile away and have their shoes--                                                                            Order:  #2059 & #7234