Neuros Technology Forums

I am playing with converting some stuff to mp4 for a friend with an iPod with Video and so was testing some of it on my 442.  Most of it plays fine, but it appears that anything longer than 1 hour will not play.  I have not done a lot of testing, but I have several files that are 40 minutes and they work great, but I have other files that are more like 1  hour and 40 minutes and those say "Unsupported" and will not play.  However, they do play just fine on the iPod.  

I am encoding them at MPEG-4/320x180/16:9/768k in the Videora iPod Converter 0.9[1] as they are 16:9 content.  That is a custom setting I made for the 16:9 content in Videora.

Anyone have any other experiences, or should I do more testing and put something in bugzilla?

[1] http://www.videora.com/en-us/Converter/iPod/

I reported a issue on Bugzilla in the past where I found MP4 files over 1 GB show as unsupported and would no play on the 442.
MP4 files under 1 GB can be read and play fine on the 442.

quote:

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Originally posted by JEFFH

I reported a issue on Bugzilla in the past where I found MP4 files over 1 GB show as unsupported and would no play on the 442.
MP4 files under 1 GB can be read and play fine on the 442.

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Ya, I just found the other thread[1] where there was discussion of this and found your reply when I was looking for this thread to make a link to it in my reply to the other thread.  

However, the mp4 files I am having trouble with are only just over 500 megs.  I wonder if it is a time issue rather than a size issue?

I will have to go post a comment in the bugzilla.

[1] http://www.neurosaudio.com/community/forum/topic.asp?TOPIC_ID=6511

Hello,

If you have tried a soft reset and it still does not work, then go ahead and back up your data and format the 442 using the files management section.  Please contact support@neurosaudio.com, if you have further questions.