Neuros Technology Forums

quote:Originally posted by squarooticus
Same here: it just went on one month since they received it, and no word yet.

Whether coincidental or not, I just received an email tonight indicating it was shipped today.

Cheers,
Kyle

quote:Originally posted by carwashi

5 Weeks.  Thats how long you guys hae had my neuros and there is still no sign that its coming back any time soon.  What is going on there?

Same here: it just went on one month since they received it, and no word yet.

Kyle

I just sent mine in this morning.  It should arrive there on Monday.  I'm already agonizing over how I'm going to live without this thing for 4+ weeks... [xx(]  I'm happy I'll have USB 2.0 support once I get it back, but in the meantime it will be very difficult, especially in the car when there's just crap on the radio.

So, I had to replace the hard drive in my Neuros as a result of dropping it on a concrete floor; as a result, I figured I'd put in a much larger drive (80 GB) as long as I was going to have to buy a new drive anyway.

Question: can I still get the USB 2.0 upgrade for free? (I bought mine back in June or July of 2003.)  Since I replaced it with a larger drive, I just want to make sure that (a) the DI people aren't going to get pissy and (b) that I'm going to get the same drive back. []  I'm perfectly willing to put the now-defunct drive back in the unit before sending it in, but I figure DI is going to want a working drive in order to test the unit.

(Personally, I'd much rather they just sent me an empty USB 2.0 backpack and take a CC # to give me incentive to send back the unused USB 1.0 backpack, and I'll transfer the drive and battery myself; but it sounds like they don't want to do this.)

Cheers,
Kyle