Neuros Technology Forums

b sho... i just ordered my 2nd neuros, an 80GB NII (the ones on closeout)... i've had it about a month and it developed the EXACT same problems my original (30GB) neuros had... it was almost like clockwork.  i've had my 30GB for about 2 years now, and when i first got it i had to send it back to support 2 times.  on the bright side, after recieving the 30GB back the 2nd time, support had completely fixed the problems and it works perfectly to this day.

just this week (almost the exact time period i had the 30GB before it choked) my 80GB developed the same problems, so now it looks as though i'll have to send it in just like my original one.

to be fair to these guys, the support people always seem willing to help and fix the problems, otherwise i would have NEVER considered getting a 2nd one.  i think it is a bit of a crapshoot because i have friends who also bought them and they've worked fine since they've recieved them.  also, the way i look at it is as long as support will fix it up, sending it away to be fixed is outweighed by the fact that when the NII works completely as described it is the best player i've owned.

cheers, here's to a speedy turnaround on my "new" 80GB [:I]

add another one to the list... i have this same problem  described down to a tee as above.  i have done everything suggested in this thread and the forums, including

-NAND
-Revive Bad Blocks
-Re-Format
-Charge Backpack Overnight
-Slightly Bend Pins
-Updated / Downgraded Firmware, trying all the above steps with various USB2.0 firmware versions

..no dice.  i think it must be a problem with the brain, because i can sync and get into the backpack with no problems.  it started having the symptoms 1 time randomly.  then, about 2 weeks later, it did it again... then a few days later again, then daily, now every time i try to turn it on... nothing, only thing that happens is the backlight comes on!!

now at this point, i can rarely ever get into the diag menu.  if i force shutdown with UP+PLAY and 1+5+PLAY about 20 times in a row, sometimes the diag menu comes up, then it locks up within 15-20 secs.  i got it to NAND and revive bad blocks completely 1 time, it played an MP3 for about 1 min, then locked right back up and its back to square 1...

i think the neuros folks should really start to consider this as a defect, as it appears that most of us got the units around the same time.  i just got a hold of support today and they told me to send it back
[]