Neuros Technology Forums

Except for the Recorder 2 (which was really just an upgrade to the Recorder 1, and should have been offered as a $20 option to current owners), nothing new has come out of Neuros in quite some time. Send your 442 in for the refund, and go Archos. I did.

I received my refund yesterday; it required a phone call to stir things up after 4 weeks (my RMA was "mislabeled" by someone at Neuros) - total 5 weeks start to finish.

You have to request the refund from Neuros, not Woot! The gamma period, and money-back period, were extended as the v2 ship date kept slipping.

Call Neuros for an RMA and instructions if interested.

And don't forget 640X480 res recording, promised on day 1 as the first firmware upgrade.

Do note, also, that it has been months since anyone actually emploted by Nueros has responded to a post like yours.

That is why I returned my Woot-era 442 for a refund 3 weeks ago; supposedly I will be gatting my check any day now.

I called support for instructions. I had to email my request with my Woot! order number. In short order, I received a reply with an RMA number and address to return the unit (and all original accessories).

They say I'll get my refund check 2-3 weeks after the unit is received.

The silence regarding the features and release date for 442v2 is indeed disturbing. There never was an adequate explanation as to why 640x480 recording, which was promised as an immediate upgrade for v1, was never implemented. The audio features are barely features (a $29 mp3 player does better), and the 2 firmware upgrades so far have not adddressed a single priority item on our wish lists. In the meantime, archos and cowon are building and enhancing mature products.

I have decided to invoke my money-back return option on my v1 this week and spend my refund (whenever that shows up) elsewhere.

I've experienced the same; and others have also reported numerous times without a response.

Am I the only one who can't open any of the open.neurostechnology.com pages?

After the firmware upgrade, I was able to view an existing directory of photos from my camera once; thereafter it also freezes and requires a reset.