Neuros Technology Forums

Pricing is TBD at this point.  We'll know more as we get closer to launch.  Thanks for your interest.
Tim

Neuros Ops

Output on wall wart:

5V DC
1.5A
8W Max
+ on center, - on outer ring

Tim

Neuros Customer Support

Thanks for the email with all your info.  We have been given assurances from American Techpushers that you will be credited promptly. I will be following up with him to make sure this is resolved in an timely manner.
Again we apologize for the confusion and delay.
Sincerely,
Tim Artz
Neuros Ops

Neuros Customer Support

Please contact us at support@neurosaudio.com and we will take care of you.  We are sorry that you have had issues with one of our dealers and will make it up to you.  Please provide us with your name, address and order information.
Sincerely,
Tim
Neuros Technology

Neuros Customer Support

This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support

Don't fret, we're not running out of them just yet.  We haven't been stocking the web inventory as well as we should, but there are plenty physically in stock.  Place your order anyway and it will get processed.  You'll get your confirmation when you place it and still be able to send it back to us.
Tim Artz

Neuros Customer Support

As Kathryn said a few posts ago, it should take a lot less time than 4 weeks, but we just didn't want to set expectations extremely high and then dissapoint you all.  I know we have already started shipping units back to people this week and I'm sure we'll get faster at it as time progresses.
To answer a different post in this thread, I just put most of the copy together for the website concerning the new backpacks for sale.  We are hoping to have USB2 HD backpacks up for sale on the site early next week.  We will be offering a 20GB USB2 backpack for $179, 30GB for $209 and 40GB for $259.  A 60GB is also being considered, but probably not next week.
These are prices for HD backpacks only (with USB2 cable)  You will need to already own a Neuros player or purchase a Neuros 128MB (add the car power adapter if you wish)to use these.  The car power adapter will be offered at $10.
I hope this answers some of your questions.  If you are considering buying a Neuros at this time and USB2 is important to you, you may want to hold off until you see these backpacks available on the site early next week.
Sincerely,
Tim Artz

Neuros Customer Support

I just noticed that the upgrade is "currently unavailable".   None of the guys are around the office right now that can update the quantity available.  This does not mean out of stock. What I'm saying is, go ahead and place your order anyway as it's just an adjustment in the system that should be done tomorrow.  Your order will be processed anyway.[]

Tim Artz


Neuros Customer Support

The upgrade is only an upgrade from USB1.1 to USB2.0 on your HD backpack.  If there is any additional issues with your unit, feel free to include a note with your HD and player and we will address them.  However, we will  not be upgrading existing users to bundles if they purchased the Neuros HD.  
Customers that bought prior to 08/31/03 need to contact us at support@neurosaudio.com for details.

Neuros Customer Support