How do you submit video?

[Schmoo]

Just got my OSD and have been trawling through my video collection (mostly AVIs).

Unfortunattly most of them either have sync or stutter issues (my OSD is wired into my home network and pulls the AVIs from a NAS storage device), needless to say that all the files play fine on my local PC...

Now my questions -
What is the recommended way to trim these files (app used, length of clip needed etc...)
Where do I submit these clips to?

Thanks,

/Gordon.

[greyback]

Hey, welcome to the forums.

Have you upgraded to the latest firmware? The most recent beta should show improvements in playback quality, get it here.

There is a physical limitation of the OSD, it's unable to smoothly play files where the bitrate goes over 4000kbps. Videos are encoded with variable bitrates, so slow scenes are fine, but you'll see stuttering, during fast action scenes, camera pans and such. Depending on how you've encoded your avi files (what codec? avi is a container, it can hold divX, Xvid, and more), this might cause a problem.

You can make clips to send us (much appreciated by the way) using VirtualDub (free), there's a nice guide here (pop-up alert):
http://www.divx-digest.com/articles/cutavi.html
Best send us bits that you see playing poorly. Keep your clip under 10MB.

You can send Neuros this file by creating a bug in Bugzilla (or if you find a bug with the same problem), and attaching the file to the bug.

Many thanks!!
-G

[Schmoo]

I am on latest beta a of this morning.

I don't think it is the bitrate being too high as some of my nice high def stuff is ok - here is a quick summary:
Frame width:  640
Frame heigh:  352
Data rate:  114kbs
Total bittrate:  128kbs
Frame rate (and I will bet this is the issue):  23 fames per second.
Audio bitrate: 128kbs

(I am viewing in PAL land on 16:9 lcd).

BTW There is no way to record at 16:9 ratio?

Also (wife alert) - when powering up the device you can't watch tv for the entire boot sequence thus causing great anger for the wife unit!!!

/Gordon.

[Schmoo]

I have an old bugzilla account, but can't remember my login or password so I press "forgot password" and it won't proceed until I login!!!!!

Where do we post bus about bugzilla?

Gordon.

[greyback]

Are you sure?
I tried it (entered my email address in the last form on the login page), and it worked. the message was: "A token for changing your password has been emailed to you. Follow the instructions in that email to change your password." If you're still stuck, look up "srobertson"

That is a strange framerate. Where did you get 23fps stuff? PAL is 25fps. Certainly some clips will be appreciated then.
-G

[Schmoo]

Whoops I didn't look down that far - submitted...

[FJ]

I am on latest beta a of this morning.

I don't think it is the bitrate being too high as some of my nice high def stuff is ok - here is a quick summary:
Frame width:  640
Frame heigh:  352
Data rate:  114kbs
Total bittrate:  128kbs
Frame rate (and I will bet this is the issue):  23 fames per second.
Audio bitrate: 128kbs

(I am viewing in PAL land on 16:9 lcd).

BTW There is no way to record at 16:9 ratio?

Also (wife alert) - when powering up the device you can't watch tv for the entire boot sequence thus causing great anger for the wife unit!!!

/Gordon.

What is the video codec, Xvid, Divx? If you use VLC (great free media player for PC), go to View/Stream and Media Information/Advanced Media Information, you will have the details of the codecs used for your files.

There is no 16:9 option for recordings, it could come later on.

You should not have to power off the unit, when you are done using it, just press the return button on the remote and the OSD will be on bypass mode which is equivalent to powering it off. That way, you will never have the boot up screen. If this is not a solution that suits you, simply change the video channel.

[FJ]

I tested the avi file you submitted with our latest internal release, it play well. If you want this release now, email me at jabadieATneurosDOTus, otherwise we should have a beta version ready next week.

[Schmoo]

That is great news - if I grab a dev release to test would that contain the fix?

Gordon.

[Schmoo]

Grabbed the dev version and wow - 80% of my AVIs were stuttering, now (after a quick test) they all seem to playing fine (I think I timed my purchase to perfection <g>)!!!

I have spotted some issues with widescreen movies getting streched vertically, but this is minor compared to the stuttering - I will upload samples when I get a chance.

I bought this unit to replace my DLink DSM 320 (which also stuttered - but less so) and right now the OSD is better than it!

V. Happy,

/Gordon.

[greyback]

Grabbed the dev version and wow - 80% of my AVIs were stuttering, now (after a quick test) they all seem to playing fine (I think I timed my purchase to perfection <g>)!!!

Yep, there's been a lot of work done on this! Great, innit!

I have spotted some issues with widescreen movies getting streched vertically, but this is minor compared to the stuttering - I will upload samples when I get a chance.

This is usually the last thing these guys get working with each codec pack. So give it a few weeks, and hopefully this will be sorted. A few clips will still be most appreciated, the more test files they can check with, the better.
-G