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rcgcfn
Posting Profoundly
   
101 Posts |
Posted - 03/16/2004 : 2:29:46 PM
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Well . . .
It still is technically a test unit right??
So, i think it should just be a 'regular' upgrade.
Pardon my if I'm being insensitive, it is annoying to have to make choices like that I bet for a lot of people.
O, for another thing . . .
Do we have to act on this immediatly?? Or can we wait for another month or so? Cause I'm going on a trip next month, and want it for it. But if it wont get back to me until mid-trip, that wont work. Could i have it 'rush' assembled? That might be a little too pompous thought . . .
*Edit:Wow, sorry. Didn't see that the offer lasts until July. So, I'll probably wait until Mid-April. Kool. |
Edited by - rcgcfn on 03/16/2004 2:40:32 PM |
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kborn(at)neurosaudio.com
Neuros Team
Moderator
    
1520 Posts |
Posted - 03/17/2004 : 2:08:09 PM
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*These USB2.0 backpacks are Gamma units. This means that they are from our first production run. If you experience any problems with your new USB2.0 backpack, we will as always do whatever it takes so that you are 100% satisfied. As a token of our good faith we will replace your new USB2.0 backpack free of charge at any time within 12 months of your upgrade or offer you a refund if you are not entirely satisfied.
So these are not test units. We have done two field tests, the term gamma is going to be used a lot in the future, almost a branding term for pre-release, cutting edge, open, be-a-part-of-the-development-of-the-product message.
K
Neuros Support |
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rcgcfn
Posting Profoundly
   
101 Posts |
Posted - 03/18/2004 : 09:58:18 AM
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O.K.
Kool,
Sounds better than ever. |
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TheErk
Likes to Post
 
14 Posts |
Posted - 03/18/2004 : 1:24:42 PM
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Ok, according to FedEx you guys got my Neuros yesterday (17th). I know the "official" turn around time is 3 to 4 weeks, but how long is it going to be really? Are you backed up pretty badly? I was curious about how long (approx. in hours) it takes to change out one of these guys. I was also curious about how many people "bit" on this deal. I haven't seen anyone say they were doing it on the forums except for me.
Funny, the song that's been running around in my head everytime I think of my Neuros being worked on is "Take Good Care of My Baby" by Gene Pitney
Thanks, TheErk |
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Khyron
Posting Profoundly
   
121 Posts |
Posted - 03/18/2004 : 4:43:28 PM
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Well all I can say is that they recieved mine on Tuesday the 16th and I'm waiting patiently. I already miss it though. I may need to steal my wife's sometime soon.
Customer #2482 and #5863 |
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TARTZ
Neuros Audio Team
Administrator
   
200 Posts |
Posted - 03/18/2004 : 5:36:10 PM
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As Kathryn said a few posts ago, it should take a lot less time than 4 weeks, but we just didn't want to set expectations extremely high and then dissapoint you all. I know we have already started shipping units back to people this week and I'm sure we'll get faster at it as time progresses. To answer a different post in this thread, I just put most of the copy together for the website concerning the new backpacks for sale. We are hoping to have USB2 HD backpacks up for sale on the site early next week. We will be offering a 20GB USB2 backpack for $179, 30GB for $209 and 40GB for $259. A 60GB is also being considered, but probably not next week. These are prices for HD backpacks only (with USB2 cable) You will need to already own a Neuros player or purchase a Neuros 128MB (add the car power adapter if you wish)to use these. The car power adapter will be offered at $10. I hope this answers some of your questions. If you are considering buying a Neuros at this time and USB2 is important to you, you may want to hold off until you see these backpacks available on the site early next week. Sincerely, Tim Artz
Neuros Customer Support |
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mlevine
Posting is for Closers
  
30 Posts |
Posted - 03/18/2004 : 6:30:43 PM
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I'll be the first to ask - has there been any thought given to current owners/users and their upgrade path? As in - if I want to upgrade from my 20GB to a larger size must I buy what you're describing below (which sounds as though it has the brains as well) at the prices listed below or is there an alternate upgrade price for just a backpack?
Ultimately I'll admit that while I'd like more capacity in my HD to store more of my music collection I'm much prefer to wait out the smaller HD size (1.8 inch) announcement and cost before making my decision on which route to upgrade. |
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webkid
Posting Mania
    
1590 Posts |
Posted - 03/18/2004 : 6:34:33 PM
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quote: Originally posted by mlevine I'll be the first to ask - has there been any thought given to current owners/users and their upgrade path? As in - if I want to upgrade from my 20GB to a larger size [...]
http://www.cool4u2view.com/
quote: Originally posted by mlevine [...]what you're describing below (which sounds as though it has the brains as well) at the prices listed below or is there an alternate upgrade price for just a backpack?
"These are prices for HD backpacks only"
(Edit: typo) |
Edited by - webkid on 03/18/2004 6:35:21 PM |
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Cool4u2view
Neuros Audio Team
Posting Mania
    
3397 Posts |
Posted - 03/18/2004 : 6:53:54 PM
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For international buyers my prices for stand alone backpacks as the ones mentioned above will move to match once those are listed online. 
-Jeff |
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rudolph
Posting is for Closers
  
25 Posts |
Posted - 03/18/2004 : 9:16:29 PM
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quote: Originally posted by sweetartz [snip] To answer a different post in this thread, I just put most of the copy together for the website concerning the new backpacks for sale. We are hoping to have USB2 HD backpacks up for sale on the site early next week. We will be offering a 20GB USB2 backpack for $179, 30GB for $209 and 40GB for $259. A 60GB is also being considered, but probably not next week. These are prices for HD backpacks only (with USB2 cable) You will need to already own a Neuros player or purchase a Neuros 128MB (add the car power adapter if you wish)to use these. The car power adapter will be offered at $10. [snip]
Can you guys notify Provantage about the new backpacks, the car charger, and the 128mb neuros (the currently have the 20gb and 20gb bundle only)? I'm in Canada so I plan on buying from them once the 2.0 backpacks come out.
Thanks |
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Cool4u2view
Neuros Audio Team
Posting Mania
    
3397 Posts |
Posted - 03/18/2004 : 10:10:54 PM
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<sarcasm> I'll be sure to tell provantage *nods head and winks* </sarcasm>
In the mean time www.cool4u2view.com will be updated with new prices and products as soon as they come up on the NeurosAudio site. Some prices will be lower and some might be higher (than current prices) depending on the NeurosAudio site. 
-Jeff |
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apportum
Just Posting

1 Posts |
Posted - 03/18/2004 : 11:53:42 PM
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I'm happy and sad all at the same time. I just purchased a Neuros within the past couple of weeks, had to exchange it and now . . . and now I am pleased to see the new developments but feel a bit behind the 8-ball. I've barely begun to load files on the Neuros and doing without it for up to 4 weeks is a bummer to contemplate. And then reading of the new backpacks with increased drive capacities make me feel a little bit "had." I saw the question asked, but not answered: what arrangement, if any, might be made for recent purchasers who want both the USB 2.0 features and a larger capacity hard drive?
Jerry |
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gdibs
Just Posting

5 Posts |
Posted - 03/19/2004 : 08:23:45 AM
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Hey, I ordered a Neuros on Feb 10th of this year. What are my options here for the upgrade? Can anybody help me out? Thanks.
Gabe |
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Cool4u2view
Neuros Audio Team
Posting Mania
    
3397 Posts |
Posted - 03/19/2004 : 09:34:53 AM
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gdibs did you read the USB 2.0 upgrade page ... your options are listed there.
apportum I'm not sure if they are going to be doing that, if not I probably can. You should email your question to support in the mean time.
-Jeff |
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kborn(at)neurosaudio.com
Neuros Team
Moderator
    
1520 Posts |
Posted - 03/19/2004 : 3:16:05 PM
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Apportum,
We can upgrade your unit, OR sell you a new backpack. Another option may be to negotiate a HD upgrade through Cool4U.
We have to stamp things out a bit, and keep things simple. In the longer run, it will help keep the prices low for everyone, otherwise we would have to bill and build every unit like a custom order, and it would get labor-intensive.
We apologize for any discomfort.
K
Neuros Support |
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Cool4u2view
Neuros Audio Team
Posting Mania
    
3397 Posts |
Posted - 03/19/2004 : 7:40:53 PM
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Once I can get some empty USB 2.0 backpacks I can handle custom jobs like that not a problem for me.
-Jeff |
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kursplat
Likes to Post
 
19 Posts |
Posted - 03/19/2004 : 10:33:11 PM
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AAAAHHHHGGGggggg.....? quote: $63 USB 2.0 HD Backpack Upgrade is NOT available in the quantity desired.
all gone already ? just 1 , that's all i want. is this a temp situation ? or is that it until final public release ? TIA
There are two major products to come out of UC Berkeley: LSD and UNIX. This is not a coincidence. |
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TARTZ
Neuros Audio Team
Administrator
   
200 Posts |
Posted - 03/20/2004 : 12:13:17 AM
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Don't fret, we're not running out of them just yet. We haven't been stocking the web inventory as well as we should, but there are plenty physically in stock. Place your order anyway and it will get processed. You'll get your confirmation when you place it and still be able to send it back to us. Tim Artz
Neuros Customer Support |
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kursplat
Likes to Post
 
19 Posts |
Posted - 03/20/2004 : 12:21:03 AM
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quote: Don't fret, we're not running out of them just yet. We haven't been stocking the web inventory as well as we should, but there are plenty physically in stock. Place your order anyway and it will get processed. You'll get your confirmation when you place it and still be able to send it back to us. Tim Artz
whhoo..
There are two major products to come out of UC Berkeley: LSD and UNIX. This is not a coincidence. |
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rramsey(at)dracovolans.com
Posting is for Closers
  
45 Posts |
Posted - 03/22/2004 : 12:50:34 PM
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ARRGGGHH!!!!
You're such a tease. I log in to the neuros site, I see the big announcement of the USB 2.0 units with bigger hard drives, and none of the links work. And they new units aren't listed in the store yet either. 
Will these still Gamma units? It didn't look like it. Guess I'll just keep hitting that refresh button until it all works. 
insert funny sig here |
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