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PRMan
Posting is for Closers

38 Posts

Posted - 03/11/2004 :  2:16:38 PM  Show Profile
Nope, I was wrong. This is what the site looked like the day I ordered (make sure you grab the whole thing, the forum is splitting it into two pieces):

http://http://neurosaudio.com/

PRMan

Edited by - PRMan on 03/11/2004 2:18:26 PM

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Skeez187
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8 Posts

Posted - 03/12/2004 :  02:04:05 AM  Show Profile  Send Skeez187 an AOL message
Damn, 4 weeks? I can't live without it that long. I'll just wait until it goes public and pay the extra price or whatever.

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matadoramericano(at)yahoo.com
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18 Posts

Posted - 03/12/2004 :  09:00:16 AM  Show Profile
quote:
Originally posted by Skeez187

Damn, 4 weeks? I can't live without it that long. I'll just wait until it goes public and pay the extra price or whatever.



Will the official public unit cost more than the $63?

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Cool4u2view
Neuros Audio Team
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3397 Posts

Posted - 03/12/2004 :  09:41:16 AM  Show Profile  Visit Cool4u2view's Homepage  Send Cool4u2view an AOL message  Click to see Cool4u2view's MSN Messenger address  Send Cool4u2view a Yahoo! Message
Well that depends what you mean, the $63 is just for the upgrade (of existing USB 1.1 backpacks) that doesn't count the cost of a new hard drive and/or battery (like if you were going to buy a new USB 2.0 20GB backpack).

-Jeff

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TheErk
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14 Posts

Posted - 03/12/2004 :  2:02:15 PM  Show Profile
I just bought a Neuros a month or so ago and I LOVE IT! However, I've had songs start skipping and/or repeating parts of the tune (like a needle stuck on the old LP's) and one time I was able to bring the Neuros to my ear when this happened and it sounded like the "whirr, click, whirr, click" of a hard drive going bad.

I'm planning on making the USB2.0 exchange. Will that replace my hard drive with a new one or do I need to make a note when I send in my old unit to see have you guys check out the hard drive?

Thanks for a GREAT product and by the way Firmware 2 rocks hard.


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Chameleon
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Posted - 03/12/2004 :  2:12:00 PM  Show Profile  Visit Chameleon's Homepage  Send Chameleon an AOL message  Send Chameleon an ICQ Message  Send Chameleon a Yahoo! Message
quote:
Originally posted by TheErk

I just bought a Neuros a month or so ago and I LOVE IT! However, I've had songs start skipping and/or repeating parts of the tune (like a needle stuck on the old LP's) and one time I was able to bring the Neuros to my ear when this happened and it sounded like the "whirr, click, whirr, click" of a hard drive going bad.

Known issue. Related to caching. Your HD is most likely OK... The firmware is just getting confused and sending it on a digital wild goose chase.
http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=48
quote:
Originally posted by TheErk

I'm planning on making the USB2.0 exchange. Will that replace my hard drive with a new one or do I need to make a note when I send in my old unit to see have you guys check out the hard drive?

http://www.neurosfaq.com/fom-serve/cache/23.html

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'

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TheErk
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14 Posts

Posted - 03/12/2004 :  2:17:15 PM  Show Profile
So you don't think that the "whirr, click" is an issue here? That sure does sound like a hard drive going bad. However, if I skip to another track, it stops skipping, so you may have something there.

Thanks for the input Chameleon, but any thoughts from the Neuros team? I don't want to send it in, get it fixed for USB2, then have to send it back for a bad hard drive.

--TheErk

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kborn(at)neurosaudio.com
Neuros Team
Moderator

1520 Posts

Posted - 03/12/2004 :  2:33:15 PM  Show Profile
Chamelion is right, and he was in the beta group and saw it first hand. The noise can be downright alarming, but it's something we can fix up with firmware down the line.

K

Neuros Support

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TheErk
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14 Posts

Posted - 03/12/2004 :  2:35:02 PM  Show Profile
Thanks Kborn! Keep up the good work. I really, really enjoy my Neuros.

--TheErk

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kborn(at)neurosaudio.com
Neuros Team
Moderator

1520 Posts

Posted - 03/12/2004 :  2:38:46 PM  Show Profile
To respond to Skeez post, it's not always going to take 4 weeks. Once we get the hang of it, the turnaround time will be much less.

K

Neuros Support

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madhatter
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20 Posts

Posted - 03/14/2004 :  02:49:58 AM  Show Profile
No. There is no way I can stand to be without my Neuros for that long...

Is there a possible alternative for those of us who live within driving distance? Could I make an appointment to bring it in and have it exchanged while I wait...?

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clibgold
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22 Posts

Posted - 03/14/2004 :  11:53:30 AM  Show Profile
K,

I am a bit confused by the upgrade policy. Does this mean that people who bought the Neuros BEFORE 8/31/03 get the upgrade free, but people who bought it AFTER 8/31 have to pay $63?? Could you please explain? (I have looked on the forum and site but cannot find a clear explanation or statement about the upgrade policy).

I bought the 20gb/128mb combo unit directly from Neuros in October. Can this unit also be upgraded (as opposed to the 20gb-only unit)

Thanks,

CB



quote:
Originally posted by kborn(at)neurosaudio.com

Hi All,

I do want to make clear that users who purchased before 8/31/03 do receive a FREE upgrade to USB 2.0.

And yes, once you go 2.0, you can't go back.

K

Neuros Support


Edited by - clibgold on 03/14/2004 11:56:07 AM

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samc(at)neurosfaq.com
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23 Posts

Posted - 03/14/2004 :  1:36:30 PM  Show Profile  Visit samc(at)neurosfaq.com's Homepage
Correct. I've created an FAQ entry about this on neurosfaq.com: http://www.neurosfaq.com/cgi-bin/fom?file=16

-- Sam

Unofficial Neuros FAQ: http://www.neurosfaq.com/

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degauss
Posting Profoundly

104 Posts

Posted - 03/14/2004 :  10:05:40 PM  Show Profile
OK, what if I want the Gama USB 2.0 backpack but just the empty one so I can dump my own larger (40GB) HD into it? Is there a way I can get one? Like others, I don't relish losing access to my tunes...1 week is even too long. (I reeeaally love this thing)

What's that oshifer? I swear dat light wuz ernch.

Edited by - degauss on 03/14/2004 10:06:10 PM

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webkid
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1590 Posts

Posted - 03/14/2004 :  10:08:13 PM  Show Profile  Send webkid an AOL message
http://www.cool4u2view.com

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degauss
Posting Profoundly

104 Posts

Posted - 03/15/2004 :  10:23:21 AM  Show Profile
Thanks for the suggestion webkid, but I already have a 40gig drive in my USB1.1 backpack. And, I don't see that Jeff has the USB2.0 empty backpack listed. Although I think I'll send him a query just in case he doesn't have them listed yet /wink/.

What's that oshifer? I swear dat light wuz ernch.

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afacetiousguy(at)hotmail.com
Just Posting

2 Posts

Posted - 03/15/2004 :  8:47:26 PM  Show Profile
So... When do you forsee the general public being able to order on of these Badboys???????

Rock

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tobiasly
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324 Posts

Posted - 03/15/2004 :  9:56:21 PM  Show Profile  Visit tobiasly's Homepage
quote:
Originally posted by clibgold


I am a bit confused by the upgrade policy. Does this mean that people who bought the Neuros BEFORE 8/31/03 get the upgrade free, but people who bought it AFTER 8/31 have to pay $63?? Could you please explain?

I bought the 20gb/128mb combo unit directly from Neuros in October. Can this unit also be upgraded (as opposed to the 20gb-only unit)


As to your first question, since you bought in October, you paid much less for your Neuros than those of us who bought before September. I don't remember exact figures but I'm pretty sure you saved more than $63, so it's really those of us who bought early that are getting the worse deal.

As to #2, yes the combo qualifies also.

**** Neuros Customer Number 2590 :: 20GB/128MB Bundle

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paul(at)exploreacadia.com
Just Posting

1 Posts

Posted - 03/16/2004 :  12:15:43 PM  Show Profile
Is there an alternative plan for Neuros bought in the last 30 days? Had I known USB 2 was imminent I might have delayed my purchase. In fact the message from your ceo on your web page indicated usb2 would be delayed.

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webkid
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1590 Posts

Posted - 03/16/2004 :  12:23:03 PM  Show Profile  Send webkid an AOL message
quote:
Originally posted by paul(at)exploreacadia.com
In fact the message from your ceo on your web page indicated usb2 would be delayed.


That was posted a while ago.

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