The Official USB 2.0 Gamma Thread

[TheErk]

OOOOOooooo  Super Secret Keypresses!

You know everyone and their brother is going to be trying to find those out now []

And I'm with Schmutzig.  My Neuros has been gone for barely a week and they're shipping it back already.  WAY TO GO GUYS!!!!

The support level with the Neuros ought to be made a LAW for all the other lamer companies out there.  It's simply incredible.

TheErk

[Khyron]

Way cool.  Tim E-mailed me last nihgt with the tracking numbers - looks like I'll have it Monday.  The super-secret keypresses would have been nice for the week between the time my serial number was screwed up and the time I shipped it out for the upgrade.


Customer #2482 and #5863

[secret|eating]

Man this is just great!  It seems odd however that no one seems to be posting about their actual experiences with the Gamma Units, how they work in comparison with the old usb1.1 units.  I noticed that we have to send in the player with our backpack when upgrading.  Why is this?  I keep hearing that this is just a backapck upgrade not a main unit, hd, or battery upgrade.  So why send in the main unit then?  Is it because the Firmware is stored on the main unit?  If so will the usb2.0 upgrade render the 128M flash unit non-functional, since the usb2.0 firmware is not compatable with the usb1.1 backpacks?  Or have I misunderstood somthing regaurding Firmware?

[Chameleon]

quote:Originally posted by secret|eating

Man this is just great!  It seems odd however that no one seems to be posting about their actual experiences with the Gamma Units, how they work in comparison with the old usb1.1 units.

Faster = Better

quote:Originally posted by secret|eating

I noticed that we have to send in the player with our backpack when upgrading.  Why is this?  I keep hearing that this is just a backapck upgrade not a main unit, hd, or battery upgrade.  So why send in the main unit then?  Is it because the Firmware is stored on the main unit?  If so will the usb2.0 upgrade render the 128M flash unit non-functional, since the usb2.0 firmware is not compatable with the usb1.1 backpacks?  Or have I misunderstood somthing regaurding Firmware?

They also take the time to inspect your head unit and update your device to any design changes (improvements) and also fix any issues they find. Basically the standard 1,000,000,000,000,000 Bytes Manufacturer's recommended maintenance. []

-- 'I switched to Vorbis and saved a bunch on my hard-disk space!'

[TheErk]

Fine.  You want some posting from someone who's upgraded, I'll give you some posting []

MUCH MUCH MUCH Faster.  Wow.  Delete times for multiple files about 2 seconds.  I moved approx 200 tracks in about 2 minutes over to the Neuros.  Just got mine back yesterday so I haven't played with it much, but it's great so far.

Just one small problem.  I'm getting a high pitched whine through the MiFi when I'm close to a receiving antenna.  Only really noticable when the music is quiet.  This is unfortunate considering that when the signal quality is the best I can hear the whine better.  I don't remember that being there before.  Any suggestions?

--TheErk

[Gauge]

I just got my USB 2.0 upgrade back from DI.  Although I don't have USB 2.0 capability on this computer (yet), I've started loading up my songs again using the new USB 2.0 slot on the Neuros.  And strangely enough, it seems to be going slightly faster than before.  I filled up 9 to 10 MB of it in about 2 and 1/2 hours to 3 hours using NDBM.  At that rate, I could fill the entire thing up in about 6 hours, which I think is faster than I was getting before.  It's not comparable to USB 2.0 speeds, but still pleasant surprise.  [8D]


Gauge

[secret|eating]

So what Firmware did they load it with, the old or the new 2.11, if anyone reading this hasn't loaded up with 2.11 they should it is still pre-release, but the enhancements are grrrreat.

[Yono]

quote:Originally posted by secret|eating

So what Firmware did they load it with, the old or the new 2.11, if anyone reading this hasn't loaded up with 2.11 they should it is still pre-release, but the enhancements are grrrreat.

Actually, why get 2.11 when you can get 2.13. []

-- 'Artificial Intelligence is No Replacement for Natural Stupidity'

[TV Casualty]

Hello all, I received my USB2 upgrade 2 days ago, and have been having
several problems - here I will only detail the USB2 specific issues I am having:

1. The USB 1.1 portion of the Neuros silver unit still works, which
   is great, since I cannot get the USB 2.0 portion to work on the
   backpack.
2. I have tried using a Zonet ZUN2200 USB 2.0 Cardbus adapter on my
   work laptop (running Win2K, SP4), with no luck - as soon as I
   connect the Neuros, a popup window appears "Unsafe Removal of
   Device - You have uplugged or ejected a device without stopping it
    ..."
   Perusing to Control Panel -> System -> Device Manager ->
   Universal Serial Bus controllers -> USB Mass Storage Device, it
   shows up with a yellow triangle with a '!' in it, and when I click
   on properties, it states that the driver is not functioning
   properly.
   (I have tested a friend's USB 2.0 Lexar Jumpdrive with this card
    and had absolutely no problems, so I'm convinced the Zonet card
    is working properly)
3. I have tried using an Iogear PCI card on my home machine (win2k,
   SP4), with slightly different results - when I connect the Neuros,
   Win2K detects a USB 2.0 Harddrive, and adds the USB Mass Storage
   Device to the list of devices listed in the Control Panel ->
   System -> Device Manager -> Universal Serial Bus controllers ->
   USB Mass Storage Device area, this time with no yellow triangle,
   so Win2k says it's working fine, however, when I open up an
   explorer window, the Neuros does not show up as any of the
   logical drives.  When I fire up Neuros Sync Manager (version 1.42),
   and try to retrieve the serial number, it pops up an error window
   saying it can't detect the Neuros.
4. I brought in my Iogear PCI card to work and tested in a machine
   in one of our labs here on a machine that can boot either win2k
   SP4 or winXP, and I get the same exact results as #3. above in
    both win2k and XP.
   (I plug in my friend's USB 2.0 Lexar Jumpdrive, and it works
    flawlessly with my Iogear card in both OS's).
5. I connected my Neuros to a co-worker's XP machine here at work,
   and I get the same exact results as #3 (my friend's Jumpdrive,
   again works flawlessly on this machine too).

My question to Digital Innovations Support is what do I do now?
Do I have a defective unit? I have isolated the problem to the
Neuros itself, as I have tried other options (different machines, different USB 2.0 root hubs,Jumpdrive, etc.) According to the Version in the Settings Properties, it is running 2.12.0137 ...

Please help, as I am at my wits end trying to get correct USB 2.0 connectivity! []
(USB 1.1 works fine, and even using the USB 2.0 cable on a USB 1.1 port works fine, as well)

Thanks,
TV

[TARTZ]

This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support

[TV Casualty]

quote:Originally posted by sweetartz

This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support

Hi Tim, I tried the driver but I still get the exact same results as before on the windows 2000 machines (I may try on XP later this afternoon, but somehow I doubt anything will be different).  The only difference is that in the Device Manager window, instead of USB Mass Storage Device, it shows up as Neuros Digital Audio Computer.

Again, I'm more inclined to believe I have a defective unit at this point (or defective firmware).  Please advise,
Thanks

[TV Casualty]

quote:Originally posted by TV Casualty

quote:Originally posted by sweetartz

This is a driver problem.  We have Emailed you a zip file that contains the drivers that may be missing from your PC.
Tim Artz

Neuros Customer Support

Hi Tim, I tried the driver but I still get the exact same results as before on the windows 2000 machines (I may try on XP later this afternoon, but somehow I doubt anything will be different).  The only difference is that in the Device Manager window, instead of USB Mass Storage Device, it shows up as Neuros Digital Audio Computer.

Again, I'm more inclined to believe I have a defective unit at this point (or defective firmware).  Please advise,
Thanks

I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)
...

TV

[kronin]

quote:Originally posted by TV Casualty

I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)
...

TV

What quality are you encoding your ogg files at? I have both q5 and q6 oggs on my USB 2 unit with firmware 2.13 with no noticable skips or freezes.

[alecm]

quote:Originally posted by TV Casualty



I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)

1. Skips are still happening with high bitrate oggs, and very low bitrate oggs (http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=137 vote for it, the high bitrate skipping (>=q6 over MyFi) could probably use a bugzilla report).  These are known bugs and have consistently improved.
2. The beta firmwares freeze up occasionally.  Unfortunately most of these freezes are not easily reproduceable.  If you can reproduce it file a report.
3. This is reported here http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=72 vote for it.

[TV Casualty]

quote:Originally posted by alecm

quote:Originally posted by TV Casualty



I forgot to mention that I have seen other problems in addition to USB 2.0 connectivity:  

1. I only have Ogg files, and with this unit, some of the songs skip (like listening to a skipping CD) in various places
2. The unit froze yesterday when I pressed play on one of my playlists (I had to press the up direction and play at the same time to reset)
3. One of my playlists starts playing the 2nd song in the list (it is completely skipping the first song)

1. Skips are still happening with high bitrate oggs, and very low bitrate oggs (http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=137 vote for it, the high bitrate skipping (>=q6 over MyFi) could probably use a bugzilla report).  These are known bugs and have consistently improved.
2. The beta firmwares freeze up occasionally.  Unfortunately most of these freezes are not easily reproduceable.  If you can reproduce it file a report.
3. This is reported here http://open.neurosaudio.com/bugzilla/show_bug.cgi?id=72 vote for it.

I encode all my files with quality setting 5 (oggenc -q 5 *.wav), and have not had the skips when I had the "old" firmware with my original unit - I'll try out the newer firmware to see if that resolves it - the good news is that to my ear, it sounds like the phonic quality of the Neuros has improved with the 2.12.xxx firmware I have now!

About the freeze - it's only happened once so far ... if I can reproduce, I'll file a bug report.  I also powered it on this morning, and a message popped up "Unable to mount harddrive, entering diagnostic mode", followed by a menu with the choices "NAND disk, Hard drive, Exit", to which I chose Exit, at which point, everything fired up correctly, and the unit played fine as if nothing unusual had happened (except for the skips mentioned above).  At least it doesn't try to re-format the harddrive, like the old firmware did to me 1 time!

TV