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Author Topic: Continual problems: an international order  (Read 1707 times)
JoeBorn
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« Reply #15 on: March 30, 2006, 12:04:31 PM »

Herethere:

Have you received communications from Keith?  He says he's sent multiple messages to you, but maybe you haven't received them.

I should make it clear here, that Keith (Americantechpushers.com) is a very conscientious re-seller.  He's had virtually no dissatisfied customers, and this is really an anomaly.  I continue to feel very comfortable endorsing Keith, as he has a long track record of taking care of customers.

Of course, my goal is to have *no* dissatisfied customers (I take this stuff very personally).

Anyway, herethere, If you haven't received messages from Keith, let's start there.

jborn (at) neurosaudio.com
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herethere
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« Reply #16 on: March 30, 2006, 09:58:37 PM »

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« Last Edit: May 07, 2006, 07:06:25 PM by herethere » Logged
JoeBorn
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« Reply #17 on: April 06, 2006, 02:40:06 PM »

Keith suspected that you were not getting his emails.  Can you please send me an email, I'll forward you what he forwarded me?

jborn at neurostechnology... is my email address, thanks.

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herethere
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« Reply #18 on: April 07, 2006, 08:33:44 PM »

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herethere
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« Reply #19 on: April 14, 2006, 08:23:44 AM »

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mriswithe(at)hotmail.com
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« Reply #20 on: April 20, 2006, 06:49:25 PM »

Just to let ya know that I bought a neuros from American Techpushers a good while ago, and I was nothing but pleased with the product and the service from both Techpushers AND neuros, all I can hope for is that there was some odd junk mail filter at fault here because I enjoyed doing business with everyone involved. I hope your problems are resolved herethere, and I wish you could have enjoyed your neruos =/ they dont play video but no other MP3 player has impressed me as much as my neuros that is a good few years old.

Mriswithe
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herethere
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« Reply #21 on: April 20, 2006, 09:38:09 PM »

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JoeBorn
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« Reply #22 on: April 29, 2006, 07:25:46 PM »

quote:
Originally posted by herethere

Still waiting to receive the emails, Joe.



I've sent two emails, including one today.  Please let me know if you don't receive.

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« Reply #23 on: June 10, 2006, 04:53:36 AM »

John

Can you please forward your current address to Joe? We had it returned today. Says you failed to pick up and your post office? Yet another twist to this Saga. So please can you forward your address so I know that it’s at least the right address.

Keith Ashwood
American Techpushers


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herethere
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« Reply #24 on: September 24, 2006, 10:59:29 PM »

EXTRA! EXTRA! READ ALL ABOUT IT! Well this matter has officially (according to myself) been resolved, though after much patience, frustration, and time. I finally received the refund from Keith, albeit it 40 (according to my receipt) bucks short but I'm going to let that slide as I'm just happy to have the majority of my hard-earned money back in my wallet; soon the bank.

I still stick by what I wrote in the first message to this thread. As far as I know this is a one off situation, but it still happened so maybe this may be an opportunity for American Techpushers to instigate some changes. Here are a few suggestions: 1) clarify the meaning of this "4. There are no returns for international orders.", does this mean no product returns AT ALL even if, like in my case, the product was faulty? or does it mean no monetary returns? or does it mean something completely different? Please clarify this Keith. 2) Communication, from my perspective, is important. I do not doubt strange things have happened in this experience but other methods of communication I tried were futile. Well, I cannot think of anymore at the moment, but it is mainly those two.

Lastly, I want to publically extend my appreciation to Joe without which, I'm sure, there would be $490 less in my wallet. I really appreciate the assistance he has give me in this situation, it has taken his time and his patience to act as a mediator between Keith and I which goes beyond his 'call of duty', so to speak. Thanks Joe! I will certainly consider purchasing a Neuros product when the need arising for such a product with you at the helm.
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