Can't even get menu to come up?

[ajb33(at)drexel.edu]

Hey how's it going,
I purchased the Neuros MPEG4 Recorder 2 not too long ago (2/28/2006) but I'm having a problem with it already.  After getting the product, I was able to hook it up to my TV and everything seemed to be working ok.. I recorded some video through an external camera (I did the setup found at www.rainydaymagazine.com) and everything seemed to be working fine.  A few days later I decided to use it again but I wasn't able to get the display to come on the TV so I double-checked the connections .. same as they were last time but no display on the TV.  The recorder has power and shows a green light so I knew the power was ok but if I tried to say hit the record button on the remote while the camera is hooked up it doesn't give the red recording light.  I thought then that maybe it's the batteries so I went out and bought some spare batteries and replaced the one in the remote but still no luck.  I tried disconnecting it and moving it to another TV and still nothing.. is the battery required to get the menu to display on TV?  I had myself and 2 others try and figure out what may be wrong but none of us had any luck.  Has anyone here had similar problems or do you have any suggestions?  I contacted support so I'm waiting to hear back from them as well..

Thanks for the help!

Andy

[Ex-Navy]

One possibility is that even though you changed the battery in the remote, the remote may not be working.
To check the remote, view the remotes LED through the use a cell phone camera, webcam or digital camera view finder.
Point the remote at the devices view finder. You should see the LED flashing when pressing one of the buttons on the remote.
If you don't, then the remote is faulty.

The remote is required to work the recorder. The green light on the recorder simply indicates power to it.

If the remote works, the other possibility could be the recorders receiving LED.


[)]

Ex-Navy