USB 2.0 Driver - Neuros NOT recognized - WIN XP

[faisca]

My Neuros I with USB 2.0 upgrade is not recognized by WIN XP on my new laptop.  The USB 1.0 connection works fine.  I'm pretty sure I have USB 2.0 on my laptop since it's only 6 months old.  Anyways, once plugged in the Neuros screen switches to "Sync," but Windows doesn't recognize it.  I get an icon in My Computer that says Other.  The icon is useless.

Under device manager, it states a USB Mass Storage Device (USB 2.0) is plugged in and the generic driver is working.  However, I cannot access the Neuros hard drive and NSM doesn't allow me to sync.  I tried installing the Neuros USB 2.0 driver (Neuros DAC).  No difference.  What gives?

~ Kevin

FW:   2.28
NSM:  2.54

Listen To My Selections @ http://launch.yahoo.com/lc/?rt=0&rp1;=0&rp2;=1407471098

[I Was Teenage Hand Model]

You are running the newest FW and SW, so that shouldn't be the problem.  Is your USB port loose?
Do you hear any clicking or grinding sounds from the HD?

If not, attempt the following operation:
Turn the unit off by holding up on the joystick and pressing the Play button.
With the unit turned off and no cables attached, press and hold the 1 preset button, the 5 preset button and the Play button at the same time. You should boot into Diagnosis mode.

Right click on NAND (this is the internal flash chip on the player). Right click on Revive Bad Blocks disk and click YES when asked if you want to continue. Reviving Bad Blocks or Formatting the NAND will not affect the music on your hard drive.

After the Revive Bad Blocks step is complete, select Format NAND. Click YES.
When this step is completed, left click to return to the Diagnosis Menu. Select Exit.
 
Please let us know if the above does not solve the problem.

[faisca]

No luck!  

Same old thing; WIN XP doesn't recognize the drive, though it states it's working properly under the device manager.  I don't think it's the unit as much as it is the OS, but I have no idea.  I even tried switching to the Neuros DAC driver.  Nothing.

Any other ideas?



Listen To My Selections @ http://launch.yahoo.com/lc/?rt=0&rp1;=0&rp2;=1407471098

[Derek]

uninstall the usb 2 drivers in the device manager and then restart.  windows xp will reinstall them when you restart.  If you have USB 2.0 ports it will say something along the lines of standard enhanced pci-usb controller (the key word being "enhanced") in the device manager.

Do you have any other USB 2 devices you can plug in to check to see if the USB 2 drivers are working?

Sometimes windows likes to be stupid.  i have actually run into this before somewhere along the line.  

if this does not work, i would try re-installing NSM... or better yet. install NDBM instead: http://neurosdbm.sourceforge.net/

goodluck!

When I was a kid my mom used to tell me that curiosity killed the cat...What she forgot to tell me was that it also discovered the cat, invented the lightbulb, and forged the Neuros

[faisca]

I've deleted all the USB drivers, had WIN XP reintsall them, and still have the same problem.  My new Kodak camera is USB 2.0 and works fine (unless it is secretly reverting back to USB 1.0).  Any other ideas?  It's weird because the device manager still thinks everything is working fine, but the device is not initialized nor does it show up in the My Computer folder.  Also, in the properties menu of the Neuros, under the Settings tab there is a check box checked that reads "Disable USB performance enhancements.  I have tried enabling it, but it seems to revert back to disabled after its done reinitializing.   

[faisca]

Update

I discovered that after plugging my Neuros unit into another computer via USB 2.0 (which recognized it), that MY computer began to recognized it once again.  Not sure why, but maybe something on the Neuros was reinitialized.  I'm still unable to synch it with NSM however.  It just hangs in the initialization stage.  USB 1.0 still works though.  I will try reinstalling NSM.  Also, I deleted the Neuors USB 2.0 driver and installed the WIN XP (generic mass storage device) one instead.  Works a little better.

Cross post:  http://forums.neurostechnology.com/smf/index.php?topic=7338.msg39601#msg39601