Recorder II Problem

[jeffr_townsend(at)hotmail.com]

Joe,

I would like to know when we can expect a fix for the Recorder II issue with the PSP version 2.7.  All I know is that everytime I call your support all I get is that the entire company is working on it, but we are given no timetable as to when this will be fixed, today, tomorrow, next week, next month, never...  I feel that Neuros should be a little more on the ball when you have a major problem with your highest selling product.  

Thanks

Jeff