when will the new 442 be available?

[kcf45]

I called support for instructions. I had to email my request with my Woot! order number. In short order, I received a reply with an RMA number and address to return the unit (and all original accessories).

They say I'll get my refund check 2-3 weeks after the unit is received.

[jscott1]

I haven't been on this board since March and I came back hoping for at least some shred of evidence that progress was being made and there is none.  

I bought the 442V1 thinking that the V2 was imminent.  That's how it was sold.  The fact that the V2 is not out yet is very disappointing.  The lack of news on V2 or firmware updates for V1 is even more disturbing.  

I'm about ready to give up waiting and look for a better product elsewhere.  By the time the 442V2 comes out it will be very obsolete.

[truen]

this topic is depressing maybe i shall call in and get a refund..

[JEFFH]

My guess is the 442V2 won't be available untill the end of the year but thats just my guess.
anyone who wants to know how the development is progressing should read the google group postings of the ongoing development of 442v2 & recorder3

[kcmark]

Unbelievable.  I remember when I signed up for the Gamma testing through Woot we were told that in exchange for shelling out $400 to test the 442 and post our opinions of the 442, we would, within the next 6 months, end up with an updated fully functioning device regardless of whether we chose to upgrade to the newer open source model.  We're now approaching 9 months and I'm still stuck with basically an analog to digital video recorder with modest playback abilities (still can't see the whole file name to figure out which episode I'm playing) and horrible music playback abilities (you can't even browse for the next song while the thing plays).

Why should we believe that Neuros will be any more responsive to user needs with the new 442v2 when it is apparent that there is comparatively little concern for EXISTING customers using the existing 442.  We are told we can get the new model for a "deeply discounted price" but this doesn't include the fact that we already shelled out a large chunk of money for a very primitive model with a UI that is universally agreed to be terrible.  We are/were the early adopters that were willing to help Neuros in its development and now, unless we're willing to give Neuros even MORE money, we're stuck with a product that is cumbersome to use as a video player (great as a video recorder though) and pretty much worthless as an audio player and/or photo viewer.  

The 2 firmware upgrades have done VERY little to improve the usefullness of the 442 to the consumer, nor has Neuros mgmt given us any solid timetable as to when we'll get to upgrade our handicapped 442 for something better.  I'm not "demanding" to know when the new version will be available, but maybe you guys are right and it's time to return the 442 for a refund.  I don't expect perfection out of my media player but many of the requests are extremely basic changes that really should have been included from the outset.

kcmark

[andrew]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by kcmark</i>

Why should we believe that Neuros will be any more responsive to user needs with the new 442v2 when it is apparent that there is comparatively little concern for EXISTING customers using the existing 442.  <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
So far, they have taken all of the user comments posted in the dev group very seriously[1].  There have also been several scheduled IRC chats[2] with the people developing stuff.  If you wanted to have input, you would have been welcomed.  If you don't want to keep informed and just want to complain, I don't think Neuros or anyone else can do anything for you.

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">The 2 firmware upgrades have done VERY little to improve the usefullness of the 442 to the consumer, nor has Neuros mgmt given us any solid timetable as to when we'll get to upgrade our handicapped 442 for something better.  <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

The current 442 was not developed by Neuros, it was repackaged by them from another company (search this forum for details).  This means that they have only as much control over the current product as makes sense for them to pay for.  At the moment it appears that it would cost them too much to develop those few features on this current dead-end system.  The 442v2 looks to be shaping up very well so far from what I have been reading on the available resources.

I just posted my thoughts about the release date and what not in another topic[3].

[1] http://groups.google.com/group/Neuros-DM320Hardware
[2] http://open.neurosaudio.com/search/node/irc
[3] http://forums.neurostechnology.com/smf/index.php?topic=7306.msg39082#msg39082

l8rZ