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The Neuros OSD - Digitally Store and Easily Access your DVDs and VHS tapes.

Frequently Asked Questions (FAQ) for the Neuros OSD

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Before you Buy

What is the Neuros OSD?
The Neuros OSD connects to your TV or home theater system and allows you to archive all of your DVD and video content.

Plug the Neuros OSD into your TV, connect your DVD Player or VCR, and hit play. Your movie will be safely and legally transferred into a digital library! It works with home movies too. Just plug your video camera into the OSD, push play, and your memories are digitized.

With the Neuros OSD, you can store hundreds of hours of video in one location (like an external hard drive), get rid of those bulky cases, put an end to DVD damage, and instantly access any of your videos with the push of a button on a remote. You can even transfer your video content to a portable device (video iPod, PSP, mobile phone, etc.) to watch on the go, or email your home movies to friends and family.
     
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What are the key features of the OSD?
  • Record Anything (DVDs, VHS tapes or TV shows) from standard video source with RCA or S-video output. Videos are saved in the open MP4 video format. You can even schedule timed recordings of your favorite shows and movies.
  • Store Anywhere. Use the Neuros OSD USB or Ethernet port to save files onto USB external hard drives, NAS (networked attached storage), or networked PCs.
  • Play Everywhere. Enjoy the recorded content on your TV or on-the-go on laptops and Portable Media Players like the iPod, PSP, Smartphones...
  • And much more! The Neuros OSD will also allow you to play MP4 videos downloaded from the internet, music, slide shows of photos and even has a Youtube browser. See our product spec sheet for more information on the device capabilities.

     
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What are the dimensions of the Neuros OSD?
5.5 x 5.5 x 1.25 inches (14 x 14 x 3.2 cm)
     
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Do I need a PC to use the Neuros OSD?
No, the Neuros OSD is a stand-alone device.
     
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Can I use the Neuros OSD to convert my VHS tapes?
Absolutely, connect your VCR to the Neuros OSD with the included RCA cable (red, white and yellow), insert your VHS tape in the VCR, play the content and hit record on the Neuros OSD remote. The OSD will convert your VHS tapes into a standard digital MP4 file that will be saved on the storage device of your choice.
     
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Can I save the content recorded with the OSD on a DVD?
Absolutely, once in the digital format, video can be edited and even changed to a different format like MPEG2 (this step requires a PC). Once in the MPEG2 format files can be burned on a DVD. Note that saving a file on a hard drive make it easier to manipulate and access the content than if it was stored on a DVD.
     
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Can I use the Neuros OSD to make recordings of my DVDs?
Yes. Connect your DVD player to the Neuros OSD with the included RCA cable (red, white and yellow), insert your DVD in the DVD player, play it and hit record on the Neuros OSD remote control. The OSD will convert your DVD into a standard digital MP4 file that will be saved on a storage device of your choice.
     
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Can I make copies of VHS tapes and commercial DVDs that are copy protected?
Yes, the Neuros OSD records the analog video signal sent to the TV and makes a legal, digital copy of it, as this signal is not copy protected.
     
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Can I take content off the hard drive of my TiVo or DVR with the Neuros OSD?
Yes. Connect your DVR/TiVo to the Neuros OSD with the included RCA cable (red, white and yellow), and play the content you wish to remove from your hard drive. Hit record on the Neuros OSD remote control, and the OSD will convert the file played from your DVR into a standard digital MP4 file that will be saved on a storage device of your choice.
     
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Can I record live TV (TV shows, movies, sports events, etc…)?
Yes. All you need to do is connect your Neuros OSD to a video source (DVR, Cable or Satellite receiver box, VCR, etc...) using the RCA cables provided. Get your video source on the channel you want to record and hit record on the Neuros OSD remote control. You can even use the IR blaster included in the accessories to schedule recordings on different channels at different times. The IR blaster will emulate the IR signal used by your remote to set the tuner of your video source to the channel of your choice at the time of the recording.
     
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How long does it take to record/convert videos?
It happens in real-time, 1 hour of video takes 1 hour to record.
     
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What video format does the Neuros OSD uses for the recording?
The Neuros OSD records in the standard and open MP4 format compatible with a wide range of devices. Videos recorded with the Neuros OSD can not only be played a TV set using the OSD as a player, but can also be viewed on PC/Laptops and popular PMPs like the iPod/Nano/iPhone, the PSP, smartphones etc...
     
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How big are the files recorded?
For the highest setting, 1 hour of video is about 1GB. It means that even on the highest setting, you could have a video library with all your favorite content on a single hard drive.
     
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Does the OSD come with a built-in hard drive?
No, the OSD has no internal storage, but you can plug in any USB external hard drive (with the FAT 32 format), use standard flash cards or networked storage devices (NAS, PC, etc...).
     
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Does the Neuros OSD support HD content?
The OSD records in standard definition from any source that supports composite (RCA cables) or S-Video. If your content source supports those outputs, you can record.
     
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Can I record straight from a camcorder?
As long as the camcorder has an output of either S-video or RCA (red, yellow, and white connections) then yes, the OSD can record from the camcorder.
     
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What is the largest capacity memory card that can be used with the OSD?
We have tested up to 8GB in size for memory cards with the OSD with working results. Using the OSD's USB connection, you can hook up external hard drives and expand your space to almost unlimited levels. SDHC cards are not, yet, compatible with the OSD.
     
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Can I record straight to the iPod video and PSP via the USB port?
With the PSP, yes.

With the iPod, your mileage may vary. Apple has changed the way the iPod interacts with its USB port. As a result, there is a risk that your iPod will be formatted if you plug your iPod directly into the USB port. We recommend you record your video to a USB storage device, CF card or SD card, and then import your files into iTunes. Or, if your OSD is connected to your home computer via a network, you can do this automatically. See the Neuros Forums for more details.
     
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What type of memory cards does the OSD accept?
The OSD accepts SD memory cards, MMC memory cards, MS (Pro and Pro Duo) memory cards, CF memory cards, and microdrives. This includes all mini/micro variants of the previously mentioned cards assuming you have the proper adapters. Note that the OSD is not compatible with the new SDHC cards.
     
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Is the OSD network ready?
Yes, the OSD can be hooked up to a home or office network and interact with devices on that network. You can record to and playback content from NAS devices, or even a PC connected to your network.
     
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What devices can I record to other than memory cards?
You can record to micro drives, USB thumb drives, external hard drives, to the PSP, iPod video (among many USB storage/portable media devices) and PCs (network required).
     
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What is the recording quality?
The recording is near DVD quality on the highest setting. Note that the recording quality depends on the quality of the video source. Please stay tuned, as we will publish original and sample recordings for your comparing pleasure.
     
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What is included with the OSD?
OSD unit, stand, remote, 2 sets of RCA cables, IR blaster cable, VGA output cable, batteries, AC adapter, and instructions.
     
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What video file formats/codecs can the OSD play?
Please see the detailed table of supported video formats for playback.
     
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Can I use the OSD to browse the web?
Turning your television into a general purpose web browser is not one of the goals of the OSD development team. Due to the lack of a mouse and keyboard, and the low resolution common to most televisions, TV's tend to make pretty bad web browsers. However, there are a number of cash bounties out there for people to create specialized flickr, YouTube and Google Video browsers. Stay tuned for updates!
     
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Can the OSD view images?
As of firmware update on 8/2/07, there is a beta photo viewer. Stay tuned for updates!
     
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How to Use It

Can I record straight from a coaxial cable line?
No, you will need a VCR that will act like a cable box tuner or you will need a special converter/tuner.
     
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Can my OSD record to my storage device wirelessly?
Yes. This is possible when using a wireless bridge with your OSD. We recommend the
Buffalo AirStation Turbo G Wireless Ethernet Converter.
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How do I know when the OSD is powered on?
Once the power is connected, the green light will be on. Then once you go to the right video channel on your TV, the menu will be displayed on there.
     
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How do I know what version of firmware I am currently running?
In the menu screen you go to settings, then properties and it will be displayed there.
     
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Where can I buy replacement/better quality video cables?
We deliberately chose standard cables that you can buy just about anywhere. Look for mini AV connectors, or just ask for mini-to-composite connectors at your local RadioShack. Replacement cables can also be purchased directly from the
Neuros Technology Store.
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The volume and power buttons on my remote don't do anything, what gives?
The OSD remote is actually a universal remote, and those buttons can be programmed to control your TV.
Here's a nice tutorial explaining how to do just that.
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How do I turn it off??
You may have noticed that the OSD does not have an on/off switch. If it is plugged in, it is turned on, and vice versa. However, there really is no downside to leaving it on ALL the time. The OSD draws little to no power when it is not being used and the heat generated by the OSD is negligible. If you are truly concerned about leaving it on, you can simply unplug it, but this really isn't necessary.
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I broke something and my OSD doesn't work! How do I do a factory restore?
Please consult the following page for instructions on
performing an Emergency Upgrade.
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I have a hard drive connected to my OSD, can I copy files to it remotely?
This capability is not built into the OSD by default, but there is an easy 5-minute "hack" that will allow you to add this functionality. crweb has ported an ftp server that can be downloaded and run on the OSD. Follow the README for directions. You should then be able to use any ftp client to connect to your OSD and upload videos, pictures, music... whatever.
     
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Note: work is actively being pursued to add windows file sharing capabilities to the OSD, so the above method will no longer be necessary.
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Can I control the OSD WITHOUT the Remote?
At this time, there is no way to control the OSD without using the remote. Currently osdmain (the app that plays movies, music, shows the menu...) is one monolithic app that doesn't allow interaction from the outside. Once this barrier has been overcome people can start work on ways to interact with the OSD over the web. There have already been several successful attempts at running web servers on the OSD itself. Stay tuned for updates.
     
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Can I connect it to the network via WiFi?
Neuros is planning to officially support the
Buffalo WLI-TX4-G54HP Wireless-G MIMO Performance Ethernet Converter. This is expected for completion in Q4 2007.
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Can the Neuros OSD play songs stored on my iPod?
You will be able to play only DRM-free songs. This excludes most songs purchased through iTunes, but includes most songs purchased through DRM-free sites, such as Amazon Unbox.
     
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How do I set up the Neuros OSD?
With the supplied cables, you use one for your source (DVD player, cable box, VCR, etc), then the other cable will go to one of your video inputs on the back of your TV. The cable from the source will go into the AV IN on the back of the OSD, and the cable to your TV will be coming from the AV OUT on the Neuros OSD.
     
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How do I record video using the Neuros OSD?
Once connected, you preview what you want to record through the TV. Then when you know what you want to record, you hit the record button and enjoy the show. Then after you're done, hit the stop button, your file will be saved to whatever storage device you use. You will be able record to either a memory card, USB device (PSP, iPod, external hard drive, etc.) or PC (network required).
     
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Troubleshooting

I have a question that wasn't answered here. Where can I get some more help?
You're in luck! The
Neuros Technology Forums were designed especially for this purpose. Developers of the Neuros OSD and various members of the community check the forum multiple times a day, and theres a good chance they can answer your question. Of course, Neuros provides support as well. You can email us at support@neurostechnology.com or call us at 866-563-8767.
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Why isn’t my external hard drive recognized by the Neuros OSD?
If you want to record to/play from an external hard drive, you will need it to be formatted in FAT 32 file system. A complete step by step guide on how to do so using Windows and a free program can be found
here. Certain brands of hard drives do not correctly work with FAT 32. Try dividing your partitions into chunks of 32 GB. For instance, an 80GB hard drive would be divided into three partitions of 32GB, 32GB, and 16GB with SwissKnife. Try unplugging your OSD's power, plugging your hard drive into the OSD, and then re-plugging your OSD's power. Starting with the hard drive plugged in has been known to solve unrecognized hard drive problems.
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Why doesn’t my memory card work?
If you haven’t reformatted your card, that may be the issue. A simple format in the device that you are going to be using should work.
     
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Why does my OSD keep freezing?
If you haven’t reformatted your card, that may be the issue. A simple format in the device that you are going to be using should work. Staying current on your firmware can also resolve this. If it doesn’t, please contact support.
     
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Is there a record time limit on the OSD?
For high-quality recordings, there is a 4GB limit to the file size, and for low-quality recordings, there is a 2GB limit. Typically, this translates to approximately four hours of recording. After reaching the limit, the Neuros OSD will finalize your file and start a new file. During that 15-20 second period of time, your Neuros OSD will not record.
     
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I hear sound, but don’t see a picture, what do I do?
This may be due to the cables being plugged in incorrectly. Please verify that the White/Yellow/Red cables are plugged into the appropriate color coded ports on the source and the TV. If you are using the S-Video input, please note that S-Video does not cover Audio. You will need to use the White and Red audio cables to ensure you are receiving audio from your source.
     
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Why is my recorded video choppy?
There are many reasons why recorded video can be choppy. Here are a few solutions to this problem:
  1. Upgrade your firmware. Each release has better playback ability than the previous. An upgrade may immediately fix the issues you are seeing.
  2. Change the device for which you are recording. This is especially true if you are intending to play back video on portable devices such as a Palm Treo or other smartphone. Under "Video" > "Recording Settings" menu, you can change your intended playback device.
  3. Defragment the memory card/device you are recording to. As you record video, chunks of video get stored in different locations on the storage device, resulting in "fragmentation". Fragmentation slows down the Neuros OSD, as it requires your device to have to find the chunks in different areas of the disk.

     
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Why is my audio/video recordings distorted?
If the cables aren’t securely inserted, or crossed this may cause interference. One thing that usually works is swapping the cables around. A wireless card may also cause interference if it's near the OSD.
     
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