For Windows
If you want to record to/play from an external hard drive, you will need it to be formatted in FAT 32 file system. However, Windows imposes a limitation that prevents users from formatting a drive to a size greater than 32GB. As most drives these days are greater than 32GB, we recommend the following:
- Format your drive using Windows and a free program called SwissKnife. A manual on how to use this program can be found here.
- Some customers have experienced problems with SwissKnife. If you are one of them, please try using the HP USB Disk Storage Format Tool.
- If this solution does not work as well, try using the RidgeCrop FAT 32 Formatter. You will have to download fat32format.exe. Please save this file to your C drive (C:\). From Windows, click Start. Click Run. Type cmd. From the comand prompt, type C: and press enter. Find the drive letter for your external drive in My Computer. For example, say it is drive X:. "Type Fat32Format X:" without the quotes. Your hard drive will be formatted. Make sure to use the drive letter of your external drive. Do not use C:! This will format your computer's HD!
- If you are still having trouble, please try mkdosfs FAT 32 Formatter.
For Mac OS X
We have found instructions on how to format your external hard drive to FAT 32 on your Mac OS X
here.
Please note that these tools and references are not supported by Neuros Technology.
