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Neuros 442 Personal Media Player / Neuros 442 - Feedback and Discussion / Re: Battery Advice
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on: May 12, 2006, 12:23:15 AM
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well when transferring files your using the Hard Drive more than if you playing a song. The battery life is weird on the 442 so when recording and transferring files you should always consider using the charger...
With Lithium Ion batteries i don't think they have a memory so it wouldn't be necessary to empty and then recharge it.
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Neuros 442 Personal Media Player / Neuros 442 - Feedback and Discussion / Re: neruos 442 for teaching
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on: March 27, 2006, 07:05:22 PM
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i think that its a great idea... but one of the downsides is that you have to use the stupid propriety video cable that i can't seem to find anywhere else.
Another thing is that you have to find the best image format that the 442 will support.( for some reason the 442 will not display all kinds of jpeg files).
With slideshow off its very quick and easy to switch from photo to photo.
Before i got the 442 i was trying to put a powerpoint presentation on a dvd and use different chapters as different slides, but i have never really done a presentation on the 442 before.
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Neuros 442 Personal Media Player / Neuros 442 - I need help! / Re: yellow bars across screen
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on: March 27, 2006, 06:44:36 PM
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i get this sometimes... what happens with me is that the dc plug is not seated all the way... and i get interference... so in recording mode play with the DC plug by twisting it or pushing it in. Also try the video cable on that goes in the the 442 to see if you have any improvements...
Also...when i had this issue i fixed it during my recording and when i went to play it back i saw that it recorded all the video interference.
I hope this helped...
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Neuros 442 Personal Media Player / Neuros 442 - I need help! / Re: Battery Recharge Failure
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on: February 11, 2006, 10:46:42 PM
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I had similar problems and I’m still waiting for my 442 to get back from support... it actually would turn off when I would pick it up and tap the unit on the left bottom. I only had my 442 for two weeks when I had to send it back.. one thing to try is to plug in the ac adapter and power the 442 on and then unplug it to see if it would stay on... normally it would but it didn't for me, also see if the time/ date has reset I think my problem was that there was a loose battery connection and that if I moved if the 442 would loose the connection and turn off and then it would be hard for me to turn it back on. Also when I got it on I noticed that the battery would say it was half charged and a minute or two it would go to quarter charge. Read my post on my experience with support "RMA TIME" http://www.neurosaudio.com/community/forum/topic.asp?TOPIC_ID=6881 |
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Neuros 442 Personal Media Player / Neuros 442 - I need help! / Re: :( RMA TIME
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on: February 11, 2006, 10:24:40 PM
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The timeline of my 442's repair
1-20-06 sent email to support for help with my problem.
1-24-06 I called support after they emailed me instructions to format my unit as a possible fix (didn't do me any good.) I spoke with one the guys there and I gave him my email so that they could send me an ups label. (Which I didn't get)
1-25-06 called support again and talked to a different guy and he wanted proof of purchase, this was no problem I had a PDF of my buy.com receipt. I sent it to him and two hours later I got my shipping label. Then I sent it out that night.
1-29-06 arrived at Neuros support.
2-3-06 checked on the status of my repair was told that they were still testing and haven't opened the unit yet.
2-8-06 sent email to support to see what was going on... (No reply)
2-10-06 got copy of the invoice of repair, I noticed that my address was spelled wrong and I called Neuros and they said that they will take care of it.
2 hours later got tracking # from UPS
2-11-06 called UPS to see if my address was corrected, it wasn't and I can't fix it until it arrives in my town and then I have to call them the morning of Feb.16 so that they can send a message to the package center and fix the problem. It’s not too bad they put “Ester” instead of “Esther St.”
---thoughts about Neuros support
I only spoke with two different people at support. One seems to know everything and took care of my needs as soon as possible… the other one seems to do something wrong every time I talked to him. He was first one I talked to and was supposed to send me the label in the first place and fix the current problem with the address. Overall by the time I receive my 442 it would be about a month that I didn’t have it. My 442 spent two weeks at Neuros and another two tied up in shipping. The guys at support were somewhat helpful but one could at least follow through better with his help. (I hope that version 2 will be faster)
Right now it’s just a waiting game and I hope that nothing else will go wrong…. Because I realized that there is no better way to listen to music, watch videos, and record shows, than the 442.
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Neuros 442 Personal Media Player / Neuros 442 - I need help! / :( RMA TIME
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on: January 21, 2006, 11:27:02 PM
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I got my 442 two weeks ago and now I have to send it back...[xx(]
Has anyone had to send their unit back to Neuros? I want to know how long it would take for me to get mines back from them when I send it in. I've emailed support but it's the weekend.
I am pretty sure that my problem is the battery connection. It maybe loose or something because every time I tap the left side of my unit it shuts off. I would fix it myself but I don't feel like voiding my warranty...yet...
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