Freezing during recording with line-in

[uomoqui]

My Neuros 20G HD occasionally freezes while it is
recording using the line in.  
Does anyone else have this problem?
It is really frustrating.
I have currently upgraded the firmware to 2.16.
I will try to see if this change makes a difference or not.
If I use older firmware, such as 1.45, would this eliminate
the possibility of the HD freezing while it's recording.

Any help is appreciated.
Thanks.

[Schwilly]

this is not good news.  I recorded for 5-1/2 hours straight the other night line-in @ wav 44.1, fw 2.16 with no stoppage

stealth or die

[kborn(at)neurosaudio.com]

Now that you have the latest firmware, I would reformat your NAND.

documents and settings > all users > application data >Neuros


Then if problems persist, we will troubleshoot. You shouldn't be crashing.

K

Neuros Support

[uomoqui]

K,
Thanks for your input on this matter.
I honestly hope the freezing doesn't happen again since
the meetings I record are high priority and are not repeated.
Have you heard from others that are having the same type of
problem?
Would the 1.45 firmware actually be more reliable when recording?
My files never hit even the 1G mark.  That's because I record
in mp3 format and only for about 2 hours at a time.  
I've had the Neuros freeze during in line recording at various intervals - 1 hr 25m,  10m, 40m...it's not consitent.  I believe I've used different firmware versions as well.  
I have upgraded to 2.16.  I hope this latest firmware will resolve
my issues.  Isn't 2.16 a better firmware only if you are recording large files though?  If it is, I don't see how this will resolve my persistent problem.
What would possible cause freezing during in line recording?
The sad part is that when I reboot in these instances, I loose my recordings for good.
I would appreciate hearing back from you about the above questions?
Thanks in advance for your help.

uomoqui

[kborn(at)neurosaudio.com]

You ask some difficult questions.

What we really need, and I hope for, it recording recovery. But until that happens, here are my suggestions.

2.16 is just better firmware than anything else, for a lot of reasons. We continue to work out all kinds of bugs, problems from 1.45 and other versions.

But that said, here are some thoughts on how to record with minimum risk. You can try this and just do some tests at home to see if it really works for you.

If not, we should work on the issue in other ways, maybe your hard drive has a problem.

I wouldn't recommend this for everyone, but just you for your circumstances.

1. Load the new firmware.

2. At some point, reformat your Neuros hard drive and re-load your music. Don't load it all the way full, or even close.

See, when you make a big, long recording, the data goes to the space on the hard drive that's available, and that can be in different locations on the hard drive disk - wherever there is room. So if you reformat and rebuild, all the music will be placed neatly on your hard drive, and the free space will all be together.

if that doesn't make sense, i can explain offline.

3. Make a recording. Whatever length- you absolutely, postively, should not crash.

4. Sync as often as you can, and get the recordings to your PC for safekeeping.

5. Then (and here's the radical part) reformat your NAND before big important recordings.

Press the 1 and 5 preset, and power up the unit with the orange button. Choose : Reformat  NAND.

Then you should never crash.

The reason this is radical, is that the database should be stable. Reformatting the NAND rebuilds the database and you shouldn't have to do that. That's why it's a hidden feature.

Then every .... I don't know.... 3-4 hours of recordings or so, reformat your hard drive and rebuild again.

You may want try this out, see if it works for you. I know this sounds crazy, and none of this should be necessary, but the idea ... it's like burning down your house and building a new one every month to get rid of termites. It's not the best way to live, but it will FOR SURE fix your termite problem.

Let me know what you think. I will continue to keep pushing for auto-recovery.

K






Neuros Support

[uomoqui]

K,
That was an extremely quick reply!!
Thanks so much for your suggestions.
I will make sure that I reformat the Hard Drive and the NAND Disk
before major recordings.  
What is the difference between formatting the NAND Disk and the Hard Drive? Is the NAND Disk just the database portion on the Hard Drive?
Would I ever need to revive Bad Blocks?
When should I be formatting the media?
I guess any of these options would mean the deleting of files on the Hard Drive wouldn't it?

Thanks very much for your help.
I hope the next time I do a major recording that it will be successful.

[DJ FLIP]

Hi, Please let us know if K's previous methods are working out for you. I plan to buy a unit for recording 4-5 hour sets. Thanks.