Yes. Users who record TV directly may need to adjust their settings. Please visit the Digital Conversion Compatibility page for detailed information on which devices will be affected and how to adjust your setup.

Once the power is connected, the green light will be on. Then once you go to the right video channel on your TV, the menu will be displayed on there.

In the menu screen you go to settings, then properties and it will be displayed there.

You may have noticed that the OSD does not have an on/off switch. If it is plugged in, it is turned on, and vice versa. However, there really is no downside to leaving it on ALL the time. The OSD draws little to no power when it is not being used and the heat generated by the OSD is negligible. If you are truly concerned about leaving it on, you can simply unplug it, but this really isn't necessary.

Please consult the following page for instructions on performing an Emergency Upgrade.

If you haven’t reformatted your card, that may be the issue. A simple format in the device that you are going to be using should work.

If you haven’t reformatted your card, that may be the issue. A simple format in the device that you are going to be using should work. Staying current on your firmware can also resolve this. If it doesn’t, please contact support.

This may be due to the cables being plugged in incorrectly. Please verify that the White/Yellow/Red cables are plugged into the appropriate color coded ports on the source and the TV. If you are using the S-Video input, please note that S-Video does not cover Audio. You will need to use the White and Red audio cables to ensure you are receiving audio from your source.

There are many reasons why recorded video can be choppy. Here are a few solutions to this problem:

1. Upgrade your firmware. Each release has better playback ability than the previous. An upgrade may immediately fix the issues you are seeing.
2. Change the device for which you are recording. This is especially true if you are intending to play back video on portable devices such as a Palm Treo or other smartphone. Under "Video" > "Recording Settings" menu, you can change your intended playback device.