Neuros Technology Forums

Mark-

I had the same problem the first time I tried to output video as well, sound but no video. JEFFH gave you the right tip: make sure your cables are well connected and play with them a little bit. New ports are often tight,which could explain your problem.

Let us know if that solves your output issue.

Johan
Neuros

FJ

JEFFH is right, you should look into getting the developper board. As Joe mentionned in another post, you should not crack open you current 442. []

Johan
Neuros

FJ

Once you feel like you have played with the 442 for long enough (In a week or two), feel free to post a review on our Wiki. You can always edit your comments (we won't). We created a section for quotes and reviews from our gamma testers. (once you full name whenever you can, if you prefer not to, firstname and first initial of your lastname will do).

Johan
Neuros

FJ

If anybody notices this again, let us know

Johan
Neuros

FJ

The hard drive was most likely still spinning. You can not really hear it unless you put your hear on the back of the machine.

Johan
Neuros

FJ

quote:Originally posted by Gamma442Tester

So ive uploaded about 40 XVid movies up, but only 12 play...the others say unsupported or just go to the screen like its going to play and just see the hour glass...Im pretty disappointed i had joped to just be able to upload all my movies and not have to go through the process of converting 75% of my movies.  Also i have full seasons of a few shows ive tried and none of them work, they are also in XVid form.  Im pretty disappointed in the video aspect of the 442 so far.  Also for music i cant even seem to scroll through a folder, when i hit down it just automatically begins to play the next song.  Anyways if these problems are unfixable ill probably be returning mine within the 6 months.
Ben

Ben-

You might have seen this already but it is really worth saying it again. Check out this link on our wiki. One of our beta tester wrote it a few weeks ago: http://www.theneuros.com/index.php/HOWTO:442

We all wish there was a well defined video standard, especially us, it would make our job much easier. Being able to play most popular video formats is a challenge since many videos can be encoded several times, and there are many different codecs available. We really feel like we have the right community and the right player to figure that out though. This is why the 442 has a dual core CPU. With that type of power this baby is ideal to get the job done.

I also asked a few of our members to add section to this HOW TO page. Please feel free to add anything you deem worth sharing.

Johan
Neuros




FJ

Thanks for all the feedback. I am not able to answer all the questions, but I can assure you that someone will. As for problems with Xvid, you can take a look at the beta tester thread: http://neurostechnology.com/community/forum/topic.asp?TOPIC_ID=6399

There is also another more recent thread under feedback and discussion.

As for the unit that had prints ?!?! what the hell! I really don't know what happen there but we will look into it.

Thanks again for the feedback and remember to edit the wiki as well. I am sure your feedback will help others greatly.

Johan
Neuros

FJ

442 Support Instructions

 

 

At Neuros, we are committed to offering you the best support possible and have several tools available to assist you.  To have your questions answered or to most efficiently troubleshoot your problems, please use the tools below in the order shown.

 

Go to the 442 user’s manual for detailed instructions.  A regularly updated  version of the manual is available at http://neurostechnology.com/pdf/NEUROS442%20User%20Manual.pdf
You can also find the original version of the manual on the CD included with your unit.

 

If your problem isn’t solved after consulting the User’s Manual, please consult the Neuros 442 FAQ on our official website: http://www.neurosaudio.com/support/442Productsfaq.asp
 

Note:  We will update the on-line User’s Manual and the FAQ’s from input given by our users on our Wiki and forums (see below).

 

If your problem still isn’t solved, consult the FAQ, troubleshooting section, and other information about the 442 (reviews, quotes, glossary etc) on our “Wiki” (see below) at http://www.theneuros.com/index.php/Product_Description:The_442 .  We recommend you start by doing a keyword search for the quickest and easiest way to know if someone has already addressed your topic.
 

Note: Our Wiki is a user-controlled Neuros-centric web site.  This means you can edit it yourself to posts questions, provide answers, give opinions, etc.  It also means it is more up-to-date but also more raw than our official site.  Beyond using it to find answers to your own questions, we encourage you to go ahead and spread your wisdom to your fellow Neuros owners. Go ahead and try it.  It’s easy and a really great tool to share your knowledge.

 

 If your issues still haven’t been addressed, the Neuros Forum has one or more threads dedicated to 442 support issues.  As on the Wiki, you can look for info about your topic on the forums using keywords.
 

Note:  It’s in everybody’s best interest for us to keep the forums organized, and the number of topics reasonable.  Before you post a new topic, please review the current threads to avoid redundancy.  You will find that there are some savvy technical folks who have already posed a lot of helpful information.

 

If you’re still not getting any satisfaction, please email us with your problem at support@neurosaudio.com.  You can also usually get an actual (and helpful) human voice if you call toll-free between 9 AM and 5 PM Central Time at:  866-5NEUROS.  If no one answers, please leave a message with your number, and we’ll get back to you.

442 Support Instructions

 

 

At Neuros, we are committed to offering you the best support possible and have several tools available to assist you.  To have your questions answered or to most efficiently troubleshoot your problems, please use the tools below in the order shown.

 

Go to the 442 user’s manual for detailed instructions.  A regularly updated  version of the manual is available at http://neurostechnology.com/pdf/NEUROS442%20User%20Manual.pdf
You can also find the original version of the manual on the CD included with your unit.

 

If your problem isn’t solved after consulting the User’s Manual, please consult the Neuros 442 FAQ on our official website: http://www.neurosaudio.com/support/442Productsfaq.asp
 

Note:  We will update the on-line User’s Manual and the FAQ’s from input given by our users on our Wiki and forums (see below).

 

If your problem still isn’t solved, consult the FAQ, troubleshooting section, and other information about the 442 (reviews, quotes, glossary etc) on our “Wiki” (see below) at http://www.theneuros.com/index.php/Product_Description:The_442 .  We recommend you start by doing a keyword search for the quickest and easiest way to know if someone has already addressed your topic.
 

Note: Our Wiki is a user-controlled Neuros-centric web site.  This means you can edit it yourself to posts questions, provide answers, give opinions, etc.  It also means it is more up-to-date but also more raw than our official site.  Beyond using it to find answers to your own questions, we encourage you to go ahead and spread your wisdom to your fellow Neuros owners. Go ahead and try it.  It’s easy and a really great tool to share your knowledge.

 

 If your issues still haven’t been addressed, the Neuros Forum has one or more threads dedicated to 442 support issues.  As on the Wiki, you can look for info about your topic on the forums using keywords.
 

Note:  It’s in everybody’s best interest for us to keep the forums organized, and the number of topics reasonable.  Before you post a new topic, please review the current threads to avoid redundancy.  You will find that there are some savvy technical folks who have already posed a lot of helpful information.

 

If you’re still not getting any satisfaction, please email us with your problem at support@neurosaudio.com.  You can also usually get an actual (and helpful) human voice if you call toll-free between 9 AM and 5 PM Central Time at:  866-5NEUROS.  If no one answers, please leave a message with your number, and we’ll get back to you.

Pete-

Thanks for the feedback. I posted answers in other threads where you will find info you might find useful (with the pseudo FJ). You actually use a keyword search (my pseudo or any keyword for that matter)to figure out if some questions or issues have already been discussed.
As for the files you converted, gasp! Uncool. But you will find a software (Ulead) on the CD to convert your files into DivX (yeah again, sorry man, but it should work out fine).

Keep the feedback coming, we are listening and will make sure we address the flaws that are reported.

Johan

Neuros

FJ