Neuros Technology Forums

Did you purchase the 442 through an authorized Neuros reseller?

Hello Mike,

Are the songs from "My Downloads" copy protected?  Is "My Downloads" a music service?

We have experienced a similar situation with purchased music downloaded from itunes music service; these files will not play in the Neuros, because they are copy protected files.

Thank you very much Ex-Navy, we always try to troubleshoot and help out as much as we can, but it's really because of people like you helping out our other members. We really appreciate all help we get.

We would like thank all the active people in our forums.  Having supportive members is a blessing.



Thanks guys,
duke Neuros

What is the video source that you are trying recording from?

Hello Mark,

What setting are you recording at(WQVGA, QVGA or TV VGA)?  Are you using the econonmy, normal, fine or superfine quality setting in the recorder menu?  You can access the menu by going into the full screen recording mode and pressing the menu button.

Also, have you tried recording from a DVD player or another video source other than your VCR?

Try recording from a different video source and see if you still get the same results.

We are working on new firmware features for the 442, we will post new data once we have it.

This the first time I have heard of this problem with the 442. Are the supplied cables you received with the unit damaged in any way, are there any bare wires on the supplied AV cables? Also, what model VCR are you using and does the VCR have a video out or are you just converting a coaxial to a line out?

If you have the right connections and the answer is no to most of my questions, make sure you have everything backed up to the PC, then select the files management icon, once you in the files management section, press menu and go ahead and format the 442.

If you are still having problems with only getting a B&W; picture through the PVR mode please contact support@neurosaudio.com

Aerodog,

Go into the files management section and format the 442, this should get rid of any corruption on the HD.

It sounds like the HD is going bad, please contact support@neurosaudio.com

Go ahead and format the NAND disk:

With the power cord and USB unattached and the unit powered down, press and hold down the 1 and 5 preset buttons and the Play buttons at the same time. You should boot into Safe Mode.
Using the large button select Format NAND and right-click. Select Yes and right click to erase all the data on the disk. Formatting the NAND (the flash chip on the player) may take longer depending on which firmware version you currently have, and the back light may also blink. When finished, select Exit and return to the main menu.
Sincerely,
Neuros Support

The MPEG-1 standard was originally designed for 1.5M bit/second datarates and 352x240 resolution. Later improvements allow for up to 4M bit/second for better quality. At present MPEG-1 is the most compatible format in the MPEG family; it is playable in almost all computers and VCD/DVD players.

The volume on the PSP is a known issue, you might be able to find a pre-amp to boost the volume on the PSP.

What is the name of the UK reseller through ebay?

Uninstall NSM and deleted it from your PC, then reinstall NSM. Please contact support@neurosaudio.com, if this does not resolve the issue.

Please contact support@neurosaudio.com